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human resources manager resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Results-driven Human Resource Manager that leverages people and best practices to create accountable performance. Change agent with history of driving continuous performance improvements. Develops and executes strategies to attract, develop, engage and retain strong and diverse talent.

Skills
  • Human Resources Allocation
  • Employee Development
  • Exit Interviews and Processes
  • Accident Investigation
  • Labor Relations Coordination
  • Hiring and Onboarding
  • Relationship Building
  • Conflict Resolution
  • Problem-Solving
  • Hiring and Firing
  • Human Resources Operations
  • Payroll Administration
  • Staffing and Recruiting Professional
  • Performance Management Systems
  • Employee Relations Oversight
  • Compensation and Benefits Administration
Education and Training
Blytheville High School Blytheville, AR Expected in 03/2003 High School Diploma : - GPA :
Arkansas Northeastern College Bly, Ar, Expected in Associate of Applied Science : Business - GPA :
Experience
Dependable Cleaners - Human Resources Manager
Agawam, MA, 03/2021 - Current
  • Used data and analytics to improve company processes for recruitment, selection and onboarding.
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Held exit interviews and documented information discussed with employees.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
Aspen Square Management - Human Resources/ Staffing
City, STATE, 02/2020 - 10/2020
  • Scheduled or conducted new employee orientations.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Built quality pipeline of candidates through outreach activities such as emails, job fairs and job boards.
  • Devised recruitment initiatives and marketing materials promoting company culture and business objectives to attract applicants.
  • Interviewed job applicants to obtain information on work history, education or job skills.
  • Searched for qualified job candidates using computer databases, media advertisements or employee referrals.
  • Conducted exit interviews and completed employment termination paperwork.
  • Informed job applicants of duties and responsibilities, compensation and benefits.
  • Communicated with hiring managers to identify staffing needs, determine job requirements, outline qualifications and create job duties.
  • Extended job offers to selected individuals and negotiated compensation.
Dawson Employment - Office Assistant/Transportation Specialist
City, STATE, 01/2017 - 03/2020
  • Delivered messages and ran errands.
  • Trained staff members to perform work activities and use computer applications.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Maintained business records by updating customer information.
  • Answered telephones, directed calls and took messages.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Computed, recorded and proofread data or reports.
  • Monitored and directed work of lower-level clerks.
  • Answered phone calls and welcomed visitors to office.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Developed organizational filing systems for confidential customer records and reports.
  • Typed, formatted and edited correspondence and other documents.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
Maco Management - Property Manager
City, STATE, 03/2012 - 03/2017
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Handled resident complaints and expedited maintenance requests.
  • Built relationships with service vendors and submitted associated billing statements.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Met with prospective tenants to show property and assess applications or sign leases.
Perkins Restaurant & Bakery - Waitress/ Cashier
City, State, 05/2001 - 02/2010
  • Answered customer questions and provided store information.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Waited on tables
Accomplishments
  • Led team to achieve 3000 hours or more, earning recognition from upper management and financial reward.
  • Property Manager of the year award out of 10 states in 2012, 2013, and 2015
  • Consistently maintained high customer satisfaction ratings.

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Resume Overview

School Attended

  • Blytheville High School
  • Arkansas Northeastern College

Job Titles Held:

  • Human Resources Manager
  • Human Resources/ Staffing
  • Office Assistant/Transportation Specialist
  • Property Manager
  • Waitress/ Cashier

Degrees

  • High School Diploma
  • Associate of Applied Science

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