Accomplished, strategic and innovative HR Professional who thrives in utilizing extensive knowledge of corporate and HR Law in significantly reduces operating expenses. Possesses over 15 years of experience in directing projects that improves employee and organizational performance, and implementing best-in-class policies and procedures. Have a track record of building highly efficient executive leadership teams and setting objective and measurable standards that drives superior workforce production and valued customer service. Adept at leading organizational change, addressing legal matters, integrating mergers and acquisitions, full lifecycle talent management, business process design, resource allocation, organizational development, and employee engagement. A Florida court mediator with credentials as an Associate in Risk Management (ARM). Fluent Spanish.
Supervise all HR operations of an $8M multi-state freight forwarding and trucking logistics company, employing 325 drivers/owner-operators and office staff. Handle creation and implementation of company policies, revise the company handbook regarding payroll, recruitment, on-boarding, and employee benefits. Evaluate and maintain performance standards, and directly manage the hiring process, payroll, and annual reviews.
Initiated first ever annual review process and consolidated and tied company-wide incentive programs performance goals, maintaining union-free status within the company.
Reduced WC costs by 22%, saving the company over $3M in three years by implementing a highly-effective case management program.
Developed a process improvement strategy that reduced complaint resolve time, conducted quarterly safety meetings, and cultivated a positive work-place environment.
Designed, recorded and delivered monthly video Webinars which supported and communicated the company's mission and strategic vision to the employees.
Created and implemented benefits programs that optimized employee satisfaction consistent with company finances.
Performed HR due diligence and recommended appropriate organizational changes in support of the acquisition of two companies that added 75 new employees.
Defined, and developed insurance programs and policies for a $125M multi-state not-for-profit agency caring for individuals with disabilities. Led HR functions and processes including talent acquisition, compensation and benefits, performance management, employee relations, training and retention, change management and safety and risk controls, ensuring full compliance with labor and insurance laws
Achieved talent retention rate of 95% by developing and leading change management initiatives associated with six multi-state acquisitions of employees, processes, systems and cultures in a four-year period
Concurrently merged multiple corporate structures into one HR team, aligning all policies and procedures.
Reduced WC premiums by 27%, totaling $13M over nine years by upgrading safety development programs and creating and fostering a positive workplace.
Reduced legal fees by $600K in nine years by reading and writing corporate contracts, settled and mediated 1,000's of claims without outside counsel, conducting pre-suit investigations and gathered mitigating evidence, and successfully responded to 55 EEOC claims in 9 years.
Appointed as Company's First Chief Privacy Officer.
Led a group of 7 directors, 12 managers, and five HR coordinators for a $100M Global designer, manufacturer, and installer of satellite communications for the U.S. Department of Defense. Directed the delivery of state-of-the-art HR support to 2,500 employees in a fast-pasted, high-growth technology business
Planned, directed and managed worldwide compensation programs consisting salary, bonus, and incentives with an annual budget of $25M.
Increased employee retention rate by 40% and saved cost of $15M in eight years by implementing new hiring protocols including new hire assessments, multi-level interview process, and on-site observation.
Reduced operating expenses worth $375K over eight years by using extensive Corporate & HR Law skills to address and resolve legal matters without involvement of outside counsel.
With 15+ Years of Experience Building & Leading High-Performance HR Organizations in:
Healthcare ● Transportation ● Technology ● Manufacturing ● Defense
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