Human Resources Manager Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

  • Recruiting and Interviewing
  • Advising Department Managers
  • Conflict Resolution
  • Problem Solving
  • Labor Relations Coordination
  • Performance Management Systems
  • Employee Development
  • Compensation and Benefits Administration
  • Policy Improvement Recommendations
  • Exit Interviews and Processes
  • Cross Functional Collaboration
  • Employee Relations Oversight
Limestone College Gaffney, SC Expected in 2016 Bachelor of Arts : Business Administration And Management - GPA :
Boiling Springs High School Boiling Springs, SC Expected in 1995 High School Diploma : - GPA :
Work History
Advantage Xpo - Human Resources Manager
Carrollton, TX, 04/2020 - Current
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 500+ new employees.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Led and strategically directed team of human resources professionals.
  • Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Built external tools to automate program operations and deliver user-friendly implementation.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Managed random monthly drug testing for over 2500 employees.
  • Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Adhered to federal and state guidelines and managed payroll and benefits for over 2500 employees.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Worked as effective team member while contributing to local and regional HR projects.
Department Of Veterans Affairs - Lead Human Resources Specialist
Batavia, NY, 01/2018 - 04/2020
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Analyzed issues and employed improvement processes.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Provided troubleshooting and technical assistance in use of Payroll system.
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
Dak Americas - Human Resources Generalist
Bay St Louis, MS, 08/2017 - 01/2018
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Explained and administered medical insurance, disability and flexible spending accounts.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Facilitated initiative to address disparities in hiring racial and ethnic minority applicants.
  • Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
  • Implemented and supervised orientation procedures for all new hires.
  • Managed employee rewards programs.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.

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Resume Strength

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  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
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Resume Overview

School Attended
  • Limestone College
  • Boiling Springs High School
Job Titles Held:
  • Human Resources Manager
  • Lead Human Resources Specialist
  • Human Resources Generalist
  • Bachelor of Arts
  • High School Diploma