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Human Resources Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Skills
  • Recruiting and Interviewing
  • Advising Department Managers
  • Conflict Resolution
  • Problem Solving
  • Labor Relations Coordination
  • Performance Management Systems
  • Employee Development
  • Compensation and Benefits Administration
  • Policy Improvement Recommendations
  • Exit Interviews and Processes
  • Cross Functional Collaboration
  • Employee Relations Oversight
Education
Limestone College Gaffney, SC Expected in 2016 Bachelor of Arts : Business Administration And Management - GPA :
Boiling Springs High School Boiling Springs, SC Expected in 1995 High School Diploma : - GPA :
Work History
Advantage Xpo - Human Resources Manager
Carrollton, TX, 04/2020 - Current
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 500+ new employees.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Led and strategically directed team of human resources professionals.
  • Collaborated with senior management and performed benefits analysis, corrective action planning and big-picture data capturing.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Built external tools to automate program operations and deliver user-friendly implementation.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Managed random monthly drug testing for over 2500 employees.
  • Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Adhered to federal and state guidelines and managed payroll and benefits for over 2500 employees.
  • Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
  • Worked as effective team member while contributing to local and regional HR projects.
Department Of Veterans Affairs - Lead Human Resources Specialist
Batavia, NY, 01/2018 - 04/2020
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Analyzed issues and employed improvement processes.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Provided troubleshooting and technical assistance in use of Payroll system.
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
Dak Americas - Human Resources Generalist
Bay St Louis, MS, 08/2017 - 01/2018
  • Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
  • Developed and enforced company policy and procedures relating to human resources activity.
  • Explained and administered medical insurance, disability and flexible spending accounts.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Facilitated initiative to address disparities in hiring racial and ethnic minority applicants.
  • Provided guidance to managers and employees on talent management, payroll, FMLA, and benefits.
  • Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
  • Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
  • Implemented and supervised orientation procedures for all new hires.
  • Managed employee rewards programs.
  • Processed unemployment claims and acted as company representative at unemployment hearings.
  • Coached managers through employee engagement, documentation, discipline and performance improvement plans.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.

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Resume Strength

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Resume Overview

School Attended
  • Limestone College
  • Boiling Springs High School
Job Titles Held:
  • Human Resources Manager
  • Lead Human Resources Specialist
  • Human Resources Generalist
Degrees
  • Bachelor of Arts
  • High School Diploma