Human Resources Manager Resume Example Centers Choice Home Care

HUMAN RESOURCES MANAGER

Professional Summary

HUMAN RESOURCES GENERALIST

Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development, medical, DOH, and legal compliance. Demonstrated success in negotiating win-win compromises, developing team building programs, and writing personnel manuals, corporate policies, job descriptions and management reports.

Skills

HR Department Startup
Employment Law FMLA/ADA/EEO/WC/DB

Staff Recruitment & Retention Employee Relations Benefits
Administration Orientation & On-Boarding Training & Development HR Policies & Procedures

Work History

Human Resources Manager, 11/2019 to 03/2020
Centers Choice Home Care – Queens, NY

Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
Conducted 10 recruiting events per month to grow passive talent pipeline to prepare for future hiring needs for private paying clients.
Verified applicant references and employment details.
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.

HR Generalist, 01/2017 to 10/2019
BEST CHOICE HOME HEALTHCARE INC – Brooklyn, NY

Leading home healthcare company employing 3,000 professionals, Recruited to help improve census of company branch in Brooklyn, managed full spectrum of HR operations, systems and programs.
Worked with senior management to enforce HR policies and procedures; assist in group benefits databases; and conduct orientation, training and incentive programs.
Manage compliance programs and personnel records; administer benefits enrollment and programs; and handle HR generalist workplace issues.
Key Results: Played key role in ensuring successful Growth of Brooklyn office.
Structured and implemented programs and policies in areas of training, compensation structures, benefits packages, incentives and new-employee orientation.
Fostered teamwork/open-door environment conducive to positive dialogue across organization.
Personal efforts were cited as driving force behind branch's employee- retention rate of 72% within industry where high turnover is there norm.
Brought workers' compensation program into full compliance.
Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.
Reduced benefits costs by 21% annually through meticulous recordkeeping and ensuring that company did not pay for benefits for which employees were ineligible.
Improved employee manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information.
Revised job descriptions across all levels and 50+ categories.
Shadowed” and interviewed employees to construct accurate picture of duties and skills required for each position.

HR Recruiter, 01/2015 to 01/2017
Heart To Heart Home Care – Brooklyn, NY

Home healthcare company employing over 4,000 professionals.
Promoted to fulfill broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records.
Co-chaired annual flex-enrollment meetings, resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews.
Key Results: Meet and Greet potential candidates daily process and interview for upcoming training HHA class / CHHA in weekly orientation.
Co-developed company's first-ever standardized disciplinary procedures and tracking system that insulated company from legal risk and ensured consistent and fair discipline processes.
Devised creative and cost-effective incentive and morale-boosting programs (including special events and tiered awards structure) that increased employee satisfaction and productivity.
Reworked new-hire orientation program to include HR information and company resources.
Conducted reference and background checks submit DOH background check in CHRC.
Completed E-Verify and Exclusion report ( OMIG, OIG,SAM)
CDPAP recruiter.
Processed PA fulfill agency requirements in regulations to program to insure immediate process.
Follow up with consumer to identify if RN evaluation was conducted by contract.

Recruitment Auditor, 01/2007 to 01/2011
PROGRESSIVE HOME HEALTH SERVICES – Brooklyn, NY

Home Healthcare Company employing over 2,000 employees, Reviewed files to check for complete and accurate information.
Ensured all files were in compliance with company policies and procedures; including New hire Orientation before submission to Personnel Department.
Retrieved requested files and delivered to appropriate personnel.
Entered information into computer databases and updated daily logs for tracking file movements.

Education

Associate of Arts: Restaurant/Business Management, 2003
NEW YORK RESTAURANT SCHOOL - New York, NY

Worked concurrently during college as a Shift Supervisor for Starbucks Coffee Company.

Resume Overview

Companies Worked For:

Centers Choice Home Care
BEST CHOICE HOME HEALTHCARE INC
Heart To Heart Home Care
PROGRESSIVE HOME HEALTH SERVICES

School Attended

NEW YORK RESTAURANT SCHOOL

Job Titles Held:

Human Resources Manager
HR Generalist
HR Recruiter
Recruitment Auditor

Degrees

Associate of Arts : Restaurant/Business Management , 2003

Human Resources Manager Resume Example

Resume Score: 80%

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