human resources manager resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Human Resources Manager with 10-year background in employee management, hiring, training and benefits. Highly detail-oriented and organized. Passionate about problem solving and process development.


Bilingual in Spanish and English. Proficient in Microsoft Office Systems. Experience in LexisNexis and HRB/ADP software.


Chosen for SHRM's SCP pilot exam. Passed exam successfully and became

one of the first HR Professionals to receive the SHRM - SCP certification.

Human Resources Manager, 06/2007 to Current
Ahmc Healthcare Inc.Whittier, CA,
  • Managed a team of HR Coordinator and HR Assistant to work collaboratively to accomplish goals and objectives.
  • Responsible for the overall administration and process development of employee health and welfare benefit plans, workers compensation and leave of absence management.
  • Ensure compliance with ACA, FMLA, ADAA and COBRA, including required filings and disclosures.
  • Coordinated process of renewal health and welfare insurance and open enrolment periods.
  • Ensure that all HRIS data and reporting is accurate and up to date for distribution to VP of HR.
  • Oversee, develop and approve benefit communications to all employees.
  • Managed employee relations issues including performance improvement plans and investigations when appropriate.
  • Managed compliance on benefit reporting, EEO1 Filings, Occupational Injury and Illness, etc.
  • Collaborated with Discovery on acquisition to OWN: Oprah Winfrey Network. Implemented processes for a seamless transition with direct communication to employees. Human Resources Generalist
  • Provided coaching and guidance to business group managers (Oprah Radio, Oprah Retail Store, Security, Harpo Research, IT, etc.) regarding HR activities, such as staffing, performance management, compensation issues, HR systems, and organizational development.
  • Advised and consulted on employee relations and termination issues. Conducted exit interviews.
  • Conducted training and assisted in the development and modification of training programs. Human Resources Specialist
  • Recruited, interviewed and hired non-exempt and exempt employees (US and South Africa).
  • Managed Harpo's Internship program including recruitment strategy, develop job descriptions, organize campus branding events and Intern activities, exit interviews, evaluations and reporting. Worked with managers to ensure Intern expectations were met and all HR Intern policies were in compliance.
  • Managed special projects (O Fitness Campaign, Harpo Benefits and Wellness Fair, etc.). Human Resources Coordinator
  • Assisted in staffing and recruiting functions (e.g., interview scheduling, recruiting files, etc.).
  • Coordinated travel plans and corporate housing for newly hired employees.
  • Overseen all employee files to ensure legal compliance.
  • Performed new-hire processing activities such as preparing offer letters, new-hire packets, etc.
  • Entered, maintained and updated information into the human resource information system (e.g. new hire, job postings, etc.).
  • Provided administrative support for areas including, but not limited to, maintaining calendars, ordering supplies, etc.
Human Resources Coordinator, 02/2004 to 02/2007
Erickson LivingSpringfield, VA,
  • Fostered an open door policy to create good employer - employee relationships with over 100 employees while promoting a high level of positive moral.
  • Directed employment activities, assured that properly qualified employees are recruited and hired for company positions by properly screening internal and external candidates.
  • Meet and communicated to employees all company and personnel policies and counseled with employees on personnel policies and personal problems.
  • Coordinated, facilitated, scheduled, and maintained team member orientations and training for all new employees.
  • Worked weekly with 22 department managers to organize a work schedule that will allow for full time coverage and offer the best customer service available for approval by the general manager
  • Managed, prepared, and processed weekly payroll for store management.
  • Prepared employee termination documentation for the property of unemployment cases.
  • Recruited, interviewed, and meet all staffing needs for ten departments.
Bachelor of Science: Business Administration, Human Resources, Expected in to Indiana University - ,

Indiana University December, 2003 Bachelor of Science Business Administration Minor: Human Resources

Deans List

Society for Human Resources Management (SHRM)

Society of Human Resources Management (SHRM), Senior Certified Professional Advanced Certificate in Conducting Workplace Investigations Loyola Leadership Program for Executives

Bilingual in Spanish and English
Human Resources, Staffing, Training, Aca, Administrative Support, Benefit Plans, Benefits, Branding, Claims, Coaching, Cobra, Compensation, Disclosures, Employee Relations, Filings, Fmla, Hr, Hr Information System, Hr Systems, Hris, Leave Of Absence, Maintaining Calendars, Ordering, Org Development, Organizational Development, Performance Management, Process Development, Recruiting, Recruitment, Retail, Retail Marketing, Scheduling, Security, Training Programs, Workers Compensation, Cases, Customer Service, Documentation, Payroll, Receptionist, Retail Sales, Adp, Adp Software, Change Management, Human Resources Management, Microsoft Office, Ms Office

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Resume Overview

School Attended

  • Indiana University

Job Titles Held:

  • Human Resources Manager
  • Human Resources Coordinator


  • Bachelor of Science

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