human resources manager resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Talented Human Resources Manager driven to address policy implementation and change management with creative and innovative approach. Strong understanding of evolving industry and market demands. Offers 14+ years of expertise in benefits administration, compensation structuring and recruitment.

  • Staff compensation
  • Personnel information systems
  • Employee engagement
  • Compliance
  • Employee relations
  • Payroll administration
  • Leadership development
  • Training development
  • Benefits administration
  • Human resources operations
  • Working collaboratively
  • Friendly, positive attitude
Human Resources Manager, 03/2020 - Current
Alta Equipment Group Inc. Midlothian, VA,

Act for Assistant General Manager to direct, plan administer and coordinate the personnel, labor relations and benefits activities of the Ohio Expositions Commission: Utilize Ohio Administrative Knowledge System (OAKS) to prepare and process personnel actions; compose position descriptions ensuring compliance with Administrative Rules and classification plan; develop and maintain organization charts using flow charting software; direct all phases including development, implementation and monitoring of recruitment plan for all permanent and seasonal positions (e.g., develop employment postings to include appropriate state minimum qualifications, screen applications, inter-view applicants and make recommendations for hire); provide Marketing/Public Relations department with employment statistic for media purposes; conduct new employee orientation ensuring all employment forms are completed; oversee employee performance review process to ensure timely completion of all forms; manage disability & Drug Free Workplace program with Department of Administrative Services; conduct pre-disciplinary meetings & provide General Manager with information to determine what, if any, discipline should be imposed; compose & prepare disciplinary documents & distribute to appropriate personnel; serve as third step grievance hearing officer; represent agency at mediation and/or arbitration hearings; process working out of class grievances; serves as agency designee to Labor Relation Advisory Council; Develop agency-wide policies and procedures (e.g., Violence in the Workplace, Discipline, Work Rules & Standards); analyze & evaluate policies & procedures keeping Assistant General Manager, General Manager and department heads abreast of HR department activities; present new rules and regulations to the Assistant General Manager for approval; interpret and explain civil service laws, rules, regulations, policies & procedures, union contracts, in-house policies and work rules; provide technical advice on personnel matters to Assistant General Manager and provide necessary guidance to department heads; resolve a variety of complex personnel problems and issues; develop annual budget for HR department including allocations for payroll, supplies and other expenses. Serve as agency benefits manager (e.g., provide employees with information regarding health, dental, vision, group and supplemental life insurance and assist employees with enrollment issues as well as disability assistance to employees.) Supervise seasonal staff. Assume full responsibility in the absence of Assistant General Manager. Administer EEO program to include the development of agency Strategic Plan for the Implementation of Equal Employment Opportunity, ADA, DEI, applicant tracking, complaints and training; develop affirmative action plan for submission to State EOD; advise agency on EEO program, procedure, rules, reports. Advise agency on Affirmative Action Plan (DEI Planning), including providing monitoring for disparate impact and making recommendations for improvement or correction to eliminate discriminatory practices. Counsel employees, investigate complaints, and attempt to resolve allegations of discrimination by employees or applicants for employment. Submit monthly discrimination complaint summary form to DAS, EOD; write reports for Assistant General Manager and General Manager and propose resolution to complaints; prepare quarterly reports; research, compose and prepare annual OCRC and other required reports. Provide information to the Office of Diversity, Equity, & Inclusion regarding discrimination allegations and cases filed against the agency, monthly. Serves as agency ADA Coordinator and as such ensures compliance with federal and state ADA requirements, and Executive Orders. Provide guidance and recommendations on the Agency’s Disability Inclusion Program to the agency’s leadership, including determination of reasonable accommodation requests. Provide counseling to applicants, employees, and the public on the agency’s Disability Inclusion Program. Provide education to agency staff on the agency’s Disability Inclusion Program. Manage the agency’s ADA grievance process. Provide information or data as requested by the State ADA Coordinator, including a monthly summary report on ADA Accommodation requests, determinations, and grievances; Represent the Agency at various meetings and conferences and serve as liaison with Department of Administrative Services, Office of Collective Bargaining, public agencies and the general public. Provide Marketing/Public Relations department with employment statistics for press purposes. In absence of Assistant General Manager, attend meetings & conferences with state, national & international associations regarding the entertainment program of the agency.

Senior HCM Analyst, 02/2019 - 03/2020
Ohio Expositions Commission City, STATE,

Acts as HR Director in her absence, resolve variety of complex personnel/benefits issues. Acts as administrative designee at pre-disciplinary conferences and prepares recommendations. Conduct pre-disciplinary meetings and provide General Manager with information to determine what, if any, discipline should be imposed. Compose and prepare disciplinary documents and distribute to appropriate personnel. Process information in OH Grievance system, communicating with Union regarding grievances from employees. Represent the Agency at various meetings, seminars, etc., and serve as liaison with Department of Administrative Services, Office of Collective Bargaining, agencies and general public as needed. Work in Ohio Hiring Management System Recruiting Center assisting HR Director with requisitions for applicants and new hires communications. Assist HR director in hiring procedures for Ohio State Fair. Independently responsible for disability benefits and retirement programs (e.g., provides employees with benefit information, eligibility requirements, enters benefit information into OAKS-Peoplesoft system, processes all Ohio Public Employee Retirement System documents). Manages all OPERS ECS requests, verifications and large earnings verifications.

HCM Analyst, 05/2007 - 02/2019
Ohio Expositions Commission City, STATE,

All Accounts Receivables functions: deposits, enter payments, rentals & invoices in ACCESS Database, utilize Excel to process deposits, process deposits in FIN section of OAKS (Ohio Administrative Knowledge System); all Payroll processing in OAKS (Ohio Administrative Knowledge System) year round and for 700 seasonal employees during the Ohio State Fair; all disability processing in OAKS; all OPERS processing; supervise Ohio State Fair ticket coordinator; distribute and process annual bids for tents and towing contracts for Ohio State Fair; other office duties as needed.

Education and Training
Bachelor of Arts: Information Processing Systems, Expected in 12/1992
Youngstown State University - Youngstown, OH
Status -

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Resume Overview

School Attended

  • Youngstown State University

Job Titles Held:

  • Human Resources Manager
  • Senior HCM Analyst
  • HCM Analyst


  • Bachelor of Arts

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