Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Ethical Human Resources professional with extensive experience to effectively deliver solutions with an enthusiastic and positive work style in support of organizational goals.

Areas of Expertise
  • Employee relations
  • Employee handbook development
  • Employment law knowledge
  • HRIS applications proficient
  • HR policies and procedures expertise
  • Mediation expertise
  • Affirmative Action compliance
Professional Experience
Human Resources Manager (Contract), 07/2014 to 09/2014
Marco TechnologiesHunt Valley, MD,

Human Resources liaison for the Regional Human Resources Department within the Environmental Services Department for 350+ employees.

  • Facilitated and investigated employee relations charges.
  • Administered Leave of Absences (STD, LTD, Military and Workers’ Compensation).
  • Implemented recruiting, hiring and retention strategies.
  • Performed all onboarding for new hires.
  • Counseled managers and employees on transfers, promotions and terminations.
  • Developed new and delivered existing training programs. Submitted payroll for Departments.
  • Prepare compensation analysis and recommended salary for promotions, equity or market adjustments.
  • Implemented and developed company policies and procedures.

Human Resources Generalist , 05/2014 to 07/2014
Harris Computer SystemsIrvine, CA,

 Human Resources Generalist for the Louisville Metro Government Classification and Compensation department.

  • Conducted job reclassification; market pricing of jobs to determine proper compensation levels while maintaining internal and external equity.  
  • Prepared compensation analysis and recommended salary for new hires and promotions. 
  • Created and revised job descriptions.
Human Resources Advisor, 06/2013 to 04/2014
Department Of DefensePanama City, FL,

Responsible for coordinating a full range of Human Resources functions within the Austin Fire Department 1,300+ employees (union and nonunion).

  • Lead the full life-cycle recruitment process including (1) specification development in conjunction with the hiring manager; (2) sourcing, interviewing and assessing candidates; (3) extending and negotiating offers of employment; and (4) partnering with hiring managers to ensure recruitment efforts align with organizational and functional strategy and goals.
  • Conducted job reclassification; Perform market pricing of jobs to determine proper compensation levels while maintaining internal and external equity.
  • Prepare salary recommendations for promotions, equity or market adjustments.
  • Coordinated and facilitated trainings and career development for employees.
  • Consulted on issues related to workplace relations and performance management.
  • Developed Performance Program tools; educated and trained Management to successfully utilize tools.
Personnel Specialist, 2013 to 06/2013
Louisville Metro Government - Dept Of CorrectionsCity, STATE,

Responsible for the Human Resources functions to 550+ employees within the Department of Corrections.

  • Duties included: Conducted full cycle onboarding.
  • Developed and delivered trainings (harassment and EEO).
  • Administered and arbitrated EEO claims; investigated complaints and conducted hearings.
  • Created and revised job descriptions.
  • Administered ADA, Workers' Compensation and FMLA.
  • Counseled associates on personal or job related issues; provide company resources and company policy.
  • Maintained health insurance enrollment and other benefit plans.
Personnel Services Department Generalist, 08/2004 to 2013
Louisville Metro Housing AuthorityCity, STATE,

Provided Human Resources support for 300+ employees.

  • Duties included: Scheduled and interview candidates for job positions; recommend hiring and/or promotion.
  • Facilitated new employment history verifications; administer tests, drug screenings and administered new hire orientations.
  • Administered health insurance enrollment and other benefit plans.
  • Managed leave of absence, ADA, Workers' Compensation, FMLA and time keeping for all employees.
  • Maintained EEOC complaints/compliance.
  • Facilitated in employee grievances/fact-findings meetings.
  • Implement company events; reward/recognition efforts and other associate activities.
  • Conducted harassment and ethics trainings.
  • Developed and administered career progression programs for employees.
Paralegal/Public Relations Coordinator, 1996 to 08/2004
Legal Aid Society, Inc - VLPCity, STATE,

Served liaison to both clients and attorneys on pro bono civil litigation. Coordinated outreach events and conferences with local organizations and community associations.

  •  Researched case laws, deposition abstracting and scheduled depositions.
  • Conformed and filed legal documents also assisted with trial preparation.
  • Coordinated and facilitated outreach events to clients in the community.
  • Explained available housing, domestic violence, employment, education and substance abuse treatment resources to clients.
  • Expanded client service offerings by securing grants and effectively networking.
Computer Numerically Controller/Office Administrator, 05/1993 to 1996
Louisville Naval OrdnanceCity, STATE,
  • Provided base level IT support to company personnel.
  • Researched issues on various computer systems and databases to resolve complaints and answer inquiries.
  • Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.
  • Collaborated with other administrative team members, human resources and the finance department on special projects and events.
Master of Arts: Management and Leadership, Expected in 2010
Webster University - Louisville, KY
Bachelor of Arts: Management, Expected in 2008
Ottawa University - Jeffersonville, IN
Associate of Science: Management Information Systems, Expected in 2003
KY College of Business - Louisville, KY
Afflication: , Expected in
- ,

Society of Human Resources Management (SHRM) member

Computer Skills

Proficient in Microsoft Office applications (Word, Excel, Access, Power Point, Outlook email and scheduler), eCareers, Peoplesoft, Sharepoint, QlikView, Banner, NEOGOV, KRONOS, Blue Zone, Wintegrate and Internet.

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Resume Overview

School Attended

  • Webster University
  • Ottawa University
  • KY College of Business

Job Titles Held:

  • Human Resources Manager (Contract)
  • Human Resources Generalist
  • Human Resources Advisor
  • Personnel Specialist
  • Personnel Services Department Generalist
  • Paralegal/Public Relations Coordinator
  • Computer Numerically Controller/Office Administrator


  • Master of Arts
  • Bachelor of Arts
  • Associate of Science
  • Afflication

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