human resources manager resume example with 3+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Diligent college student seeking an available position executing current skills resulting in both self-growth and expansion of company. Established customer service professional with a desire to help others. Ability to critically think and implement ideas with help of the company to reach more consumers and magnify its outreach.

  • Time management
  • File/records maintenance
  • Microsoft Software (Word, PowerPoint, Excel)
  • Quick learner & excellent communication
  • Schedule creation and maintenance
  • Organization efficiency
  • Acquisitions
  • Excellent communication
  • Customer service
  • Due diligence
  • Facsimile machine
  • Quality control
  • Friendly, positive attitude
  • Critical thinking
Education and Training
Florida International University Miami, FL Expected in 2021 Bachelor’s Degree : Psychology - GPA :
Miami Dade College Miami, FL Expected in 2020 Associates Degree : Psychology - GPA :
G. Holmes Braddock Senior High Miami, FL Expected in 2018 High School Diploma : - GPA :
Amplifon Usa - Human Resources Manager
Huntsville, AL, 04/2019 - Current
  • Collaborated with recruitment to achieve hiring goals.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Created and updated Assessment spreadsheets detailing latest information regarding EQ Health Database.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Tracked outgoing and incoming hours of employees and assisted in quality control management duties.
  • Recognized by management for providing exceptional customer service.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease margin for error.
  • Received all incoming calls and coordinated with personal to fulfill requests and resolve issues.
  • Transmitted information or documents to medical practices, using computer, mail or facsimile machine.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Processed and prepared memos, correspondence, and other documents, routing them to appropriate personnel.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
  • Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Scheduled meetings for internal personnel, partners and clients.
Archdiocese Of Chicago, Office Of Catholic Schools - Pre-K Teacher
Chicago, IL, 06/2018 - 03/2019
  • Monitored multiple databases to keep track of all company inventory.
  • Inspected fire and security alarm systems.
  • Provided onsite training.
  • Organized and coded all documents related to due diligence for acquisitions.
  • Created lesson plans with creative and knowledgeable activities to enrich the children's minds.
  • Delivered an exceptional level of service to each client with proper listening to assist with concerns and questions.
  • Planned and executed all holiday events and graduations.
  • Organized and led activities to promote physical, mental and social development.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Taught children foundational skills such as colors, shapes and letters.
  • Established indoor and outdoor safe play environments for toddler-age children.
  • Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
  • Promoted good behaviors by using positive reinforcement methods with children.
  • Increased student academic performance by diversifying teaching techniques.
  • Enforced behavior expectations at all times.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Worked closely with site director, family care workers, classroom teaching team and other specialists.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
  • Incorporated music, art and theater into lesson planning.
  • Developed professional relationships with parents, teachers, directors and therapists.
Lkq Corp - Call Center Representative
Kentwood, MI, 11/2017 - 05/2018
  • Informed customers with an enthusiastic mannerism about sales and upcoming promotions.
  • Provided product and service information to customer inquiries.
  • Documented all calls and customer information accurately in a variety of Microsoft software.
  • Built and maintained effective relationships with peers and upper management.
  • Provided assistance to customers with store and product complaints in the most effective Format.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Florida International University
  • Miami Dade College
  • G. Holmes Braddock Senior High

Job Titles Held:

  • Human Resources Manager
  • Pre-K Teacher
  • Call Center Representative


  • Bachelor’s Degree
  • Associates Degree
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: