human resources manager resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated Human Resources professional bringing 10+ years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams. Results-driven Senior Human Resources Manager focused on standardizing and consolidating policies for lean and effective HR department. Dedicated to strong employee relations and high job satisfaction for workers at all levels. Promoting 10-year record of success cultivating positive and growth-focused work cultures to foster employee satisfaction and retention. Knowledgeable Recruiter with 5-year history staffing teams for multiple industries and experience levels. Leverages wide-ranging sourcing methods, interviewing techniques and offers negotiations to meet diverse client needs. Talented at managing communications, relationships and all facets of hiring process. Seasoned Payroll Specialist bringing 5 years' experience in accounting and operations management. Proven history of achievement and innovation coupled with outstanding work ethic, commitment and loyalty. Strong track record of effective leadership, collaborative teamwork and articulate communication. Highly adept with key strengths in payroll administration functions, including discrepancy research, regulatory guidelines adherence, complex processing procedures and program management.

  • Compensation and benefits
  • Succession planning
  • Benefits administration
  • Recruitment
  • Compensation Structuring
  • Benefits and Compensation Management
  • Conflict Resolution
  • Contract Negotiation
  • Recordkeeping
  • File and records management
  • Training programs
  • Talent management
  • Labor relations
  • Ten-key operator
  • Processing Garnishments
  • Business Requirements Understanding
  • Salary and benefits negotiations
  • Labor negotiations
  • Payroll coordination
  • WorkForce Improvements
  • Equal Opportunities Facilitation
  • Company Organization
  • Training and Development
  • Training and mentoring
  • Microsoft Office proficiency
  • Recruitment strategies
  • Problem resolution
  • Risk management
  • Multitasking abilities
  • New hire processing
  • Processing Wage Withholding Orders
  • Interviewing Techniques
  • Offer letters
Work History
Human Resources Manager, 03/2014 to 06/2020
Anatomage, Inc.Santa Clara, CA,
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Devised hiring and recruitment policies for employee company.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Developed succession plans and promotion paths for all staff.
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Promoted employee buy-in of organizational objectives by conducting orientations of new team members and regular town hall meetings for established employees.
  • Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Adhered to all federal and state guidelines and managed payroll and benefits for over 1000+ employees.
  • Improved employee relations by promptly answering questions regarding benefits.
  • Oversaw Human Resources activities by leading recruiting, selection, employee relations, payroll and benefits administration.
  • Delivered new employee orientation and training.
  • Presented advice, coaching and counsel to managers and staff regarding human resources policies, procedures, programs and labor relations.
  • Accomplished multiple duties, including strategic workforce planning, new employee onboarding, labor relations and health benefits administration.
  • Delivered strategic workforce planning, benefits administration, labor relations, succession planning and reporting systems.
  • Collaborated with senior management and performed helpful tasks, including benefits analysis, corrective action planning and big-picture data capturing.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
Recruiter, 02/2012 to 04/2014
ConcentrixPhiladelphia, PA,
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Developed and deepened relationships with college campus representatives to meet with graduating seniors for recruitment.
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
  • Maintained filing system of current, prospective and future positions.
  • Developed lists of qualified candidates for corporate hiring managers.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Verified applicant references and employment details.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Advised, coached and counseled managers and staff to support human resources policies, procedures, programs and labor relations.
  • Guided candidate recruitment and selection to create and drive workforce in alignment with company diversity and inclusion goals.
  • Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Human Resources Generalist, 01/2010 to 03/2014
First Merchants CorporationBluffton, IN,
  • Managed employee exit interviews and paperwork.
  • Recruited and screened qualified potential employees.
  • Verified and investigated employment claims and data.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
  • Converted employee status from temporary to permanent.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Migrated legacy HRIS system to new technology to minimize business impacts.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
  • Collaborated with review boards on management of discrimination complaints to facilitate risk mitigation.
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Charged with staffing, performance management and reviews, coaching, mentoring, salary development and budget allocations.
  • Hired, led and provided performance management for all spa employees.
  • Assisted in training new employees in customer service, cleaning and sanitization procedures as part of new hire orientation.
Payroll and Human Resources Associate, 05/2006 to 03/2010
Love's Travel Stops & Country Stores IncCity, STATE,
  • Managed payroll data entry and processing for 100+ employees to comply with predetermined company guidelines.
  • Processed payrolls on Weekly basis for 100+ employees.
  • Processed employee W-9 and I-9 forms and managed benefits and leave time.
  • Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Adjusted employee tax status along with information regarding withholding.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained excellent attendance record, consistently arriving to work on time.
High School Diploma: , Expected in to T. L. Hanna High School - , SC
Bachelor of Business Administration: , Expected in to Clemson University - Clemson, SC

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Resume Overview

School Attended

  • T. L. Hanna High School
  • Clemson University

Job Titles Held:

  • Human Resources Manager
  • Recruiter
  • Human Resources Generalist
  • Payroll and Human Resources Associate


  • High School Diploma
  • Bachelor of Business Administration

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