Human Resources Manager offering 19 years of management experience and development of high-performing teams through recruitment, training, organizational development and evaluation of performance. Strong record of accomplishment working with senior managers to build organization to meet performance goals. Strong background in directing hiring practices, designing pay structures, developing employee policies, managing employee payroll and benefits and working with executive team to develop talent acquisition and retention goals.
Skills
Staff Compensation
Human Resources Management Systems
Decision Making
Employment Data Tracking
Work Complaint Handling
New Hire Onboarding
Policy and Procedure Writing
Equal Employment Opportunity (EEO)
Applicant Qualification
Report Preparation
Performance Appraisal
Americans with Disabilities Act (ADA)
Termination Documentation
Candidate Searching
Harassment Investigation
Industry-Specific HR Regulations
Employee Hiring
In-Person and Telephone Interviewing
Policy Interpretation
Leave of Absence Transitions
Employment Recordkeeping
Management Consulting
Employee Relations
Training Development
Benefits Programs
Payroll Administration
Customer Relationship Management
Social Perceptiveness
Project Management
Logical and Methodical
Willingness to Learn
Personnel Management
Conflict Resolution
Sound Judgment
Benefits Administration
Microsoft Office
HR Trend Tracking
Remote Conferencing and Communication
Time Tracking and Payroll Administration
Documentation and Recordkeeping
Training Development and Execution
Compensation Structuring
Employee and Applicant Assessment
Employee Handbook Development
Staffing and Recruiting Professional
Experience
01/2022 to 12/2022
Human Resources ManagerDean Foods Company – Abilene, TX,
Prepared or maintained employment records using human resources management system software.
Assessed personnel performance and provided guidance for continuous improvement.
Provided HR consultation services to leadership and department heads.
Managed full-cycle human resource operational activities to maximize HR employee performance.
Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Interfaced with third-party companies to resolve concerns and request additional data.
Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
09/2012 to 12/2022
Chief Human Resources OfficerBridgewell – Billerica, MA,
Hired, trained and motivated employees to meet company goals for revenue and profit.
Hired, onboarded, trained, screened and released employees.
Performed quantitative analysis and analyzed job classifications, duties and compensation.
Prevented staff shortages by ensuring ample team members were scheduled for each shift.
Calculated and managed deductions for group health, life and disability insurance premiums.
Calculated and applied wage garnishments.
Audited, reviewed and compiled payroll reports, records and related summaries.
Researched, identified and maintained knowledge of labor regulations, legal requirements and government reporting regulations.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Worked with department managers to assess needs.
Launched EEOC and Affirmative Action investigations and resolved employee complaints.
Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
Created compensation and benefits structures to align with market conditions and budget demands.
Complied with local, state and federal laws and established organizational standards.
06/2004 to 09/2012
Human Resources CoordinatorAmerican College Of Surgeons – Chicago, IL,
Managed communication regarding employee orientation and open enrollment for benefits.
Attended conferences, workshops and special events to recruit qualified candidates for company.
Answered employee questions during entrance and exit interview processes.
Reported on workplace health and safety compliance to superiors.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Organized employee directories and updated individual contact information.
Managed compensation, insurance and vacation days within employee benefits programs.
Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
Conducted employee performance reviews and implemented corrective actions to increase productivity.
Education and Training
Expected in 01/2018 to to
MBA: Business Administration And Management Keiser University - Fort Lauderdale, FL GPA:
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