Versatile, solution-providing, high-energy Human Resources Professional with 10 years of experience by leading corporations through change and challenges through implementing strategic planning and executing initiatives in support of business objectives and corporate goals. Employee advocate who champions staff confidence and designs strategies to attract/retain positive performing employees and to lower attrition percentages.
12/2012 to 11/2016
Human Resources ManagerBLD Food and Beverage Company － Atlanta, Georgia
Report to the General Manager of Food Operations; Responsible for the development of HR goals and objectives to support the business strategy in the area of staffing, benefits administration, compensation, training, employee relations, payroll, HRIS and organizational development.
Managed 950+ employees at BLD Attainted 85% win rate in unemployment claims Created all staffing standard operating procedures Accountable for the effective management, administration, investigating and Fully responsible for control and distribution of over $35,000 worth of uniform inventory Reporting of all Worker's Compensation and Unemployment Claims, EEO, Harassment, Discrimination, and other HR issues Responsible for the coordination of all departmental orientation of new employees on-the-job training, and informing them of all appropriate safety requirements Performed by partnering with all departments to proactively meet staffing needs, inclusive of hourly, salary and temporary associates Proactively ensures that all HR audits are completed and compliant Managed all bi-weekly meetings and presentations Implement and monitor performance management systems Payroll Summary * Conducted payroll audits from reports and audit employee wage discrepancies Documented various payroll processes and procedures for ADP platform and tracking methods Compiled payroll records as required for legal departments.
09/2008 to 12/2012
Lead Human Resources ManagerOpryland Hotel and Entertainment － Nashville, Tennessee
Directed, organized and planned all local HR administrative initiatives to include training and development, FMLA, EEO, employee relations, timely performance reviews, payroll, compensation, and benefits.
Lead recruitment, interview, selected and managed 800+ employees Prepared multiple new hire modules for orientations based on departments Reduced vacancy turnaround time from average of 45 days to 20 days Consulted with and advised employee representatives on personnel-related policies and procedures Partnered with senior leaders to strategically address retention, and, successfully reduced location turnover by 30% Trained and evaluated subordinates and prepares preliminary budget/salary reports in assigned functional areas Conducted new hire orientation Handled exit interviews for all employees Prepared Manpower reporting with a 25% attrition rate Processed benefit reporting and billing Responsible for job posting and requisition control Designed organization charts Handled government reporting Assisted payroll/financial reporting FMLA, EEO, employee relations, timely performance reviews, payroll, compensation, and benefits Coordinated and facilitated all training courses to include monthly safety updates for OSHA compliance Payroll Summary* Processing systems used were Paychex, and ADP for new and veteran employees Compute wages and deductions and garnishments Process and issue employee paychecks and statements of earnings and deductions Issue and record adjustments to pay related to previous errors or retroactive increases.
01/2005 to 09/2008
Human Resources CoordinatorUPS － Nashville, Tennessee
Reported to the Director of Human Resources.
Handled administrative responsibilities for employee relations, interviewing, recruitment, on-boarding, new employee orientation and recognition programs at all levels.
Scheduled interviews, maintained interview guides, processed drug and background checks, prepared offer packets, maintained confidential personnel files.
Responsible for managing 500+ employees Identify and manage training and development needs for employees Developed and conducted safety-at-work training decreased on-site accidents by 52% Experience coordinating and executing new company policies Provides coordination and project management to ensure employee relation success Works with various corporate/field managers to determine appropriate customized programs and strategies for various marketing segments Publicizes event and works with account development to increase awareness by 45% and drive high levels of attendance Trained employees on company benefits and policies Maintained detailed database of all employees and clients Payroll Summary* Expertise in Peoplesoft, ADP and Kronos for all employee payroll time keeping and payroll processing Generated earnings, personal time off and employee listing reports for district, worker's compensation, field staff and attorney requests Assisted field and corporate employees with tax, rate of pay, commission and hourly discrepancies to payroll.
Bachelor of Arts: Human Resources Management Marketing/Public RelationsHuman Resources Management Marketing/Public Relations