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Human Resources Manager Resume Example

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HUMAN RESOURCES MANAGER
Summary
Skilled Human Resource Manager with broad Public Government experience. Expertise in consultative services, project management and being a strategic business partner. Highly driven human resources employee who thrives on business process improvement and the achievement of organizational goals.
Accomplishments
Coordinate and complete numerous special projects, including the STAR (Special Thanks and Recognition) Awards, Highlighting Careers in the City (http://www.minneapolismn.gov/jobs/WCMS1Q-069704), the Civil Service File Integration Project and the Personnel File Maintenance.
Experience
06/2008 to Current
Human Resources ManagerCompany Name － City, State
  • Manage all HR functions with assigned departments and divisions as a strategic and functional expert including, but not limited to employee relations, performance management, recruiting, labor relations, classification, and employment law.
  • Provide guidance and support to foster change in processes or procedures, incorporating the needs of diverse groups of customers.
  • Interpreting rules, policies, employment law, union contract language and Civil Service Rules to ensure organizational compliance.
  • Supervise a full time team of 3, including one Generalist and two Associates.
  • Provide day-to-day performance management guidance to management in assigned departments and make recommendations on all employee relations issues (i.e.
  • progressive discipline, investigations, etc.), while confirming agreement with union contracts, Civil Service Rules and all applicable laws and regulations.
  • Oversee the recruiting process for all open positions.
  • Approve job announcements and advertisements, develop testing processes and manage the placement of personnel.
  • Provide guidance and input on business unit restructures, workforce planning, succession planning and other related functions.
  • Manage business best practices and create programs to adhere to strategy, mission, and City-wide goals.
  • Strategically collaborate with supervisors/managers and Department Heads to enhance their knowledge of and implement major City and Human Resources initiatives.
  • Manage employee engagement process for the Human Resource Department and customer departments.
  • This includes analyzing the results of an organization-wide survey, seeking additional feedback from employees through focus groups and other means, and creating an action plan based on feedback.
  • Coordinate and complete numerous special projects, including the STAR (Special Thanks and Recognition) Awards, Highlighting Careers in the City (http://www.minneapolismn.gov/jobs/WCMS1Q-069704) and the Civil Service File Integration Project.
  • Liaison to City-wide Wellness Committee, including developing and promoting healthy topics, as well as coordinating the communication of the open enrollment process.
01/2006 to 04/2008
Human Resources LeadCompany Name － City, State
  • Led and managed the human resource function for a corporate office of 450+ employees.
  • Responsible for all aspects of the human resources office including employee relations, compensation, performance management, recruitment, onboarding, employee engagement, succession planning and retention.
  • Supervised of a full time team of two, including a Human Resources Generalist and a Human Resources Assistant.
  • Managed employee engagement of the corporate office.
  • This included managing the employee survey results amongst multiple groups, facilitating focus groups, creating an action plan, providing project management and engagement planning to the Executive Team.
  • Developed business plans with divisions and implemented strategies to help implement those plans.
  • Coached supervisors and managers on performance management issues, employee relation concerns and exit survey information.
  • Analyzed, prepared, recommended and implemented various HR policies and procedures, including new organization and local initiatives.
  • Managed the salary administration process for all employees.
  • This included calculating incentive pay bonuses and developing pay for performance methods.
12/2005 to 12/2006
Sr. Human Resource GeneralistCompany Name － City, State
  • Led or participated in HR/Business change initiatives designed to improve business results, this included analyzing the department and developing goals and initiatives that matched the business needs.
  • Developed the talent acquisition process and facilitated all facets of the process.
  • Analyzed, prepared, recommended and implemented various company policies and procedures such as an Exit Process, New Hire Process and New Hire Orientation.
  • Coached supervisors and managers on performance management, employee relations, interviewing techniques and business initiatives.
  • Ensured employee relations concerns were handled properly; investigated concerns promptly and recommended solutions.
  • Developed new offer letters and a new format for all job descriptions.
  • Ensured all job descriptions matched business initiatives.
  • Worked with Global HR team to ensure that policies and practices were implemented consistently.
06/2002 to 12/2005
Sr. Human Resources GeneralistCompany Name － City, State
  • Responsible for the HR function for all MN employees, approximately 350 employees.
  • Collaborated with management to ensure the organizational structure, systems, people, strategies, culture and processes supported the business plan.
  • Worked together with employees and managers on performance issues and employment concerns.
  • Facilitated disputes and coached employees regarding issues.
  • Managed employee benefits and facilitated the annual Health Fair.
  • Coordinated benefits solutions with providers and administered payroll for the employees in MN.
  • Facilitated various corporate performance, development and reward programs designed to reward and motivate people to achieve desired goals.
  • Managed the performance management process.
  • Trained employees quarterly on everything from new hire orientation to Behavior-Based Interviewing, Leave of Absence policies and the conversion from exempt to non-exempt employment status.
  • Worked with hiring managers to source and select talent.
  • Attended job fairs to promote the organization and recommended candidates for positions.
Education
2010
MBA: Business Administration Public AdministrationAshford UniversityGPA: summa cum laude GPA: 4.0Graduated Summa Cum Laude GPA: 4.0
2003
Human Resource ManagementConcordia University － City, StateGPA: Graduated summa cum laude GPA: 3.86Graduated with Honors, Summa Cum Laude GPA: 3.86
Certifications
SPHR Certification through the Human Resource Certification Institute, expires 2018
SHRM-SCP Certification through the Society for Human Resource Managemen, expires 2018
Skills
HR consulting, benefits, business plans, contracts, employee relations, focus, hiring, labor relations, employee management, organizational, development, performance management, policies, processes, project management, recruiting, recruitment, strategy, surveys
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Resume Overview

School Attended

  • Ashford University
  • Concordia University

Job Titles Held:

  • Human Resources Manager
  • Human Resources Lead
  • Sr. Human Resource Generalist
  • Sr. Human Resources Generalist

Degrees

  • MBA : Business Administration Public Administration
    Human Resource Management

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