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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Conscientious and compassionate Human Resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Skills
  • WorkForce Improvements
  • Recruitment
  • Equal Opportunities Facilitation
  • Compensation Structuring
  • Company Organization
  • Benefits and Compensation Management
  • Training and Development
  • Conflict Resolution
  • Compensation and benefits
  • Payroll coordination
  • Microsoft Office proficiency
  • Talent management
  • Contract Negotiation
  • File and records management
  • Organizational Development
  • Employee relations
Work History
04/2018 to Current Human Resources Manager Arkray Usa, Inc. | Saint Louis, MO,
  • Duties including recruiting, retention, orientation, worker's compensation, unemployment benefits administration, legal compliance & other administrative tasks.
  • Ensure regulatory compliance for state required survey items as they apply to all employees.
  • Employee relations, including corrective action, investigation, & documentation.
  • Administration of facility HRIS system and time clock, including biweekly HR and Payroll processing.
  • Attends Safety committee, Quality Assurance committee and Retention committee meetings.
  • Oversight of employee evaluations, wage increases, attendance, incentives and bonuses.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Liaised between multiple business divisions to improve communications.
12/2016 to 04/2018 Business Office Manager /Human Resources Coordinator Atrium Health | Milledgeville, GA,
  • Scheduling according to PPD Consolidated invoice processing Assist families in the Medicaid application process
  • Month end close and report preparation
  • Hiring, firing and disciplinary action oversight
  • Onboarding & new employee orientation
  • Perform background checks & on site drug testing
  • Maintain all new hire forms, including I-9
  • Payroll reconciliation via Paychex and Kronos
  • Workmen's Comp and unemployment claim follow up
  • Oversight and fill-in for A/P Resident Trust oversight & balancing.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
01/2015 to 01/2016 Business Office Manager /Human Resources Coordinator Creekside Village | City, STATE,
  • Collections and cash application
  • Monitor high dollar accounts, while maintaining days in A/R at 29
  • Consolidated invoice processing Assist families in the Medicaid application process
  • Providing our families and residents excellent customer service
  • Month end close and report preparation Interviewing potential employees
  • Onboarding new employees Perform background checks & on site drug testing
  • Maintain all new hire forms, including I-9
  • Maintain and balance payroll in Kronos
  • Workmen's Comp and unemployment claim follow up
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Completed bi-weekly payroll for 150 employees.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
01/2007 to 01/2015 Business Office Supervisor Michiana Hematology Oncology | City, STATE,
  • Revenue cycle management for Dispensing clinic Monitoring high dollar claim issues on a payer and patient basis
  • 85% success rate in the department with appeals filed the first 9 months of 2015
  • Maintained days in A/R at 25 Well-versed with all payer policy and procedures
  • Implemented Care Payment, collections procedures and a change in copay processing
  • Payroll, staffing and budget management
  • Training and education for all staff
  • Responsible for all Government and Commercial payer audits, including HEDIS, CERT and Risk Adjustment Development of financial hardship applications, letters and departmental procedures.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Completed bi-weekly payroll for 45 employees.
  • Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Education
Expected in 05/1995 Associate of Science | Business Administration Davenport College, Mishawaka, iN, GPA:

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Resume Overview

School Attended

  • Davenport College

Job Titles Held:

  • Human Resources Manager
  • Business Office Manager /Human Resources Coordinator
  • Business Office Manager /Human Resources Coordinator
  • Business Office Supervisor

Degrees

  • Associate of Science

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