Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Senior Human Resources Professional with broad-based experience in management and human resources. A demonstrated leader with proven experience to work with senior management teams to integrate the human resources function within the overall business operating strategy.
  • Training and development
  • Onboarding and Offboarding
  • Employee Relations

Implemented a Learn Management System to track job paths and succession planning.

Created a process with ADP for automation for payroll instead of manual excel spreadsheet process.

Hired over 400 staff members in one year.

Human Resources Manager, 01/2013 to 02/2016
Arkray Usa, Inc.Memphis, TN,
  • Responsible for coordinating the human resources functions for an organization with over 500 exempt and non-exempt employees.
  • Strategically plan and recruit staff for all corporate departments.
  • Oversee and negotiate employment, compensation and benefits.
  • Train staff, including supervisors and management.
  • Streamlined the new employee orientation and training programs to maximize performance and retention throughout the organization.
  • Develop and implement the organizational exit/off-boarding process for both voluntary and involuntary separations, including planning for reductions in force (RIF).
  • Ensure that compensation and benefits programs are compliant with applicable federal laws and regulations.
  • Develop and maintain affirmative action reporting, including annual EEO-1 report.
  • Develop, implement and evaluate talent management programs (e.g., assess talent, develop career paths and manage the placement of high-potential employees).
Human Resources Partner/Trainer, 01/2011 to 01/2013
Harsco CorporationMiddletown, OH,
  • Counsel, direct and/or perform employee relations cases and employee coaching/counseling.
  • Analyze job duties to create and/or update job descriptions and identify job competencies Develop and implement strategic plans for talent acquisition, retention and succession planning.
  • Implemented and administered the Learning Management System to maintain technology-based training/distance learning programs.
  • Facilitated high-level training efforts for Financial Service Company with 1500+ employees, including classroom, train-the-trainer, webinars, lunch-break sessions, and Q&A.
  • Developed document-teaching procedures for business unit teams, encompassing instructional manuals, quick reference guides, and test and survey forms.
Human Resources Generalist, 01/2009 to 01/2011
Iridium Satellite LlcMclean, VA,
  • Develop and oversee the organization's workers compensation, FMLA and equal opportunity programs in accordance with applicable laws and regulations.
  • Manage the presentation, selection, negotiation, closing, and administrative components involved in full lifecycle recruiting.
  • Performed human resources functions, including labor and employee relations, compensation, policies and procedures, recruitment, etc.
  • Contributed to and implemented HR strategy for the organization and provided recommendations for changes to policies, practices, and/or procedures.
Human Resources Coordinator, 01/2008 to 01/2009
Arthur J Gallagher & Co.Pearsall, TX,
  • Assisted with the administration of benefits, including orientation, HRIS, and reimbursement programs.
  • Coordinated and managed employee events (including health fairs, employee appreciation breakfasts, employee achievement awards & recognition, etc.).
Business Services Analyst, 01/2003 to 01/2006
City Of Memphis Workforce Investment NetworkCity, STATE,
  • Determined customer eligibility, pursuant to federal regulation, for a variety of workforce development programs.
  • Referred customers to appropriate programs, agencies and/or resources to prepare customers for employment.
  • Interacted and established rapport with local businesses to provide tax credits and financial assistance and coordinated services with other state and local agencies and programs.
  • Created employment opportunities for jobseekers by developing and maintaining mutually beneficial relationships with hiring managers to address their current and future hiring needs.
  • Facilitated orientation sessions and explained requirements for participation in agency- sponsored programs.
  • Administered assessments to specified participants, analyzed data, and prepared monthly reports for management.
Youth Program Analyst, 01/2001 to 01/2003
City Of Memphis Workforce Investment NetworkCity, STATE,
  • Designed programs to engage youth in academic and occupational skills training and prepare them for the world of work.
  • Provided work readiness and job search assistance to youth participants including resume and cover letter writing support, appropriate workplace attire and behavior, completing job applications, and development of positive skills and attitudes for job retention.
  • Established and maintained computer records, general files and other information to document participant status and progress.
Master of Business Administration: , Expected in 2006
Christian Brothers University - Memphis, TN
Bachelor of Business Administration: , Expected in 2002
University of Memphis - Memphis, TN
Senior Professional in Human Resources (SPHR) Society for Human Resource Management (SHRM) Toastmasters International G66 Area Governor Global Career Development Facilitator
academic, administrative, agency, Benefits, closing, coaching, Conflict Resolution, Counseling, Employee Relations, Financial, forms, hiring, HRIS, Human Resources, HR, Information Systems, Team Building, negotiation, organizational, Performance Management, policies, Processes, progress, quick, rapport, Recruitment, recruiting, reporting, Staff Development, strategy, strategic plans, Strategic Planning, tax, teaching, trainer, training programs

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School Attended

  • Christian Brothers University
  • University of Memphis

Job Titles Held:

  • Human Resources Manager
  • Human Resources Partner/Trainer
  • Human Resources Generalist
  • Human Resources Coordinator
  • Business Services Analyst
  • Youth Program Analyst


  • Master of Business Administration
  • Bachelor of Business Administration

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