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human resources manager resume example with 19+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Skills
  • Compliance
  • Personnel information systems
  • Staff compensation
  • Employee engagement
  • Training development
  • Employee handbook development
  • Benefits programs
  • Recruitment and hiring
  • Benefits administration
  • Human resources operations
  • Employee relations
  • Process improvement
Experience
08/2016 to Current Human Resources Manager Avery Dennison Corporation | Lowell, IN,
  • Mitigated audit risk by optimizing compliance tools, identifying deficiencies and implementing corrective actions.
  • Complied with local, state and federal laws and established organizational standards.
  • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
  • Tracked programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Managed 4th quarter open enrollment each year.
  • Assessed compliance with plan frameworks, company standards and legal statutes.
  • Evaluated customer needs and proposed specific benefits options.
  • Reduced health care costs by supporting insurance programs that offered low annual rates.
  • Saved company $300,000 per year by overhauling benefit plans, including life, disability, vision and paid leave.
  • Worked closely with auditors on compliance testing of Retirement Savings Plan plans.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Developed and maintained training materials and benefits packets for new hires.
  • Created, organized and maintained employee personnel files to keep sensitive data secure.
  • Guided new hires through orientation, on-boarding and explained documentation requirements to facilitate HR process.
  • Reviewed all candidate documentation, including identification, references and background checks in alignment with hiring protocol.
  • Implemented new systems to optimize HR management and structure.
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Facilitated creation of delivery and learning experiences by reviewing business strategies and new learning technologies.
  • Utilized HRIS to document and organize benefit data for [Number] accounts.
  • Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Worked with senior-level management to create fair and consistent HR policies and procedures.
  • Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.96587 v-++++++++
  • Transmitted enrollment, termination and alteration information to vendors within established timeframes to keep all changes up-to-date.
  • Facilitated transition from paper to electronic time sheet for [Number] staff, improving flexibility and eliminating manual entry time.
  • Liaised with HR management to devise and update policies based on changing industry and social trends.
  • Developed and implemented hiring criteria and employment selection assessments to improve staffing quality.
  • Created and managed more than [Number] confidential personnel records.
  • Collaborated with [Number] union representative and organizational leadership to establish employment classifications, job descriptions and compensation.
  • Onboarded new staff and facilitated new hire orientation.
  • Collaborated with teammates to develop company guidelines, procedures and policies.
  • Created organizational flow charts and career path reports to evaluate employee compensation information.
  • Engaged in operations analysis, needs assessment and process mapping to optimize departmental structures and leadership.
  • Supported [Number] employees at all levels, including executive leadership.
  • Designed employee performance evaluation process and merit program.
  • Created and implemented in-house employee career path program for succession planning.
  • Created and implemented highly effective and individualized human resource solutions for clients.
  • Supported [Number] clients in enrolling personnel and administering employee benefits.
  • Created and modified job descriptions within all departments.
  • Performed quantitative analysis and analyzed job classifications, duties and compensation.
  • Developed benefits presentations for [Type] and [Type] sessions tailored to each client's needs.
  • Researched employee relations issues and conducted meetings with employees and supervisors.
  • Performed sensitive and confidential investigations into [Type], [Type] and [Type] issues in workplace, detailing all incidents in reports for submission to [Job title].
  • Developed more than [Number] employee handbooks, including design and layout.
  • Served as subject matter expert for employment classification and compensation research, talent management and training strategies, providing leadership with advisement.
  • Completed reports and employment forms such as I-9 and W-4.
  • Participated in unemployment hearings to ensure proper handling of individual cases.
  • Engaged in data collection, identified organizational needs and development solutions.
  • Proposed organization design alternatives and presented relative merit.
  • Developed and facilitated all new-hire orientations.
  • Conducted benefits administration for [Number] benefit-eligible employees.
  • Reviewed federal and state laws to confirm and enforce company compliance.
  • Supported recruiting and hiring by coordinating and assisting with interviews.
  • Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
  • Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
  • Reviewed employee enrollments to verify accuracy, inputting all information into company's database.
  • Provided assistance to plan participants by explaining benefits information to ensure educated selections.
  • Offered subject matter expertise on employment regulations, compensation policies and personnel management procedures to optimize internal structures.
  • Prepared occupational job descriptions and scales to standardize industry-based systems.
  • Maintained thorough and current personnel handbooks and records.
  • Advised [Job title]s on effective strategies for resolving classification and salary complaints.
  • Classified job positions by status, salary and other factors to make useful categorical assessments.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Decreased worker's compensation fines [Number]% by improving reporting processes.
  • Managed recurring HR processes such as [Type], [Type], [Type] and [Type].
  • Managed [Number] employees across compensation, benefits, wellness and safety, HRIS, payroll and information and data departments to ensure optimal productivity.
  • Strengthened traceability by developing organization systems for records, reports and agendas.
  • Maintained employee benefits programs and informed employees of benefits by studying and assessing benefit needs and trends.
  • Applied comprehensive understanding of HR principles and employment laws and regulations to provide counseling to [Department] and develop [Type] policies.
  • Answered employee questions regarding health benefits and 401k options.
  • Oversaw the benefits enrollment process by answering questions and assisting employees with login details.
  • Built and developed lasting relationships with employees, peers, upper management and outside vendors.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Regularly updated HR databases to reflect employee information, changes in benefits and other details.
  • Supervised exit interviews and off-boarding process for resigned and terminated employees.
  • Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
  • Supported human resources, controlling resume flow within applicant tracking system.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including [Task] and [Task].
  • Coordinated installation of updated computer programs and systems.
  • Revamped existing system to improve or repurpose for [Number]% greater effectiveness.
  • Expanded systems with new features and structural components.
  • Developed streamlined task system to provide more effective workflows for both peers and management staff.
  • Integrated new technologies to meet area requirements.
  • Devised new and improved records management programs to organize and protect data.
  • Reviewed established procedures to assess areas in need of improvement.
09/2007 to 08/2016 Senior HR Analyst Blue Shield Of California | San Diego, CA,
  • Decreased workers' compensation claims by [Number]% by working closely with employees to promote safety.
  • Complied with local, state and federal laws and established organizational standards.
  • Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
09/2006 to 09/2007 Employment & Benefits Manager Lion Apparel Inc. | City, STATE,
  • Evaluated customer needs and proposed specific benefits options.
  • Completed yearly evaluations of providers to check service options and coverage plans against competitors.
  • Worked with HR staff to accurately track and update paid time off.
  • Tracked data regarding student absences, truancy offenses and disciplinary actions with daily updates.
  • Created, oversaw, and updated policies, information, standards, and guidelines on regular basis.
  • Coordinated installation of updated computer programs and systems.
06/2001 to 09/2006 Compensation & Classification Analyst City Of Dayton | City, STATE,
  • Decreased workers' compensation claims by [Number]% by working closely with employees to promote safety.
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns.
Education and Training
Expected in 10/2000 to to Bachelor of Science | Business Administration/HR Management Park University, Wright Patterson Airforce Base, GPA:
Expected in 03/2013 to to Master of Science | Industrial And Organizational Psychology Baker College, Flint Michigan, GPA:
Expected in to to Associate of Arts | Software Engineer Sinclair Community College, Dayton, OH, GPA:
Certifications
  • SHRM Certified Professional (SHRM-CP)
Summary

[Job Title] with talent for [Task] and [Task]. Strong knowledge of [Area of expertise] and [Area of expertise]. Communicative and team-oriented with proficiency in [Software]. Proven history of fostering [Action] to meet team, individual and management objectives. [Job Title] with demonstrated command of [Area of expertise]. [Type] expert with developed aptitude for [Action] and [Action]. Multilingual and fluent in [Language] and [Language], offering solid comprehension of cultural diversity. Diplomatic Human Resources Manager with [Number]-year history specializing in [Area of expertise] and [Area of expertise]. Skilled in developing and implementing practical initiatives to meet HR needs and promote performance improvements.

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Resume Overview

School Attended

  • Park University
  • Baker College
  • Sinclair Community College

Job Titles Held:

  • Human Resources Manager
  • Senior HR Analyst
  • Employment & Benefits Manager
  • Compensation & Classification Analyst

Degrees

  • Bachelor of Science
  • Master of Science
  • Associate of Arts

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