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human resources manager resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Skilled and educated in supervisory and managerial roles with more than five years experience in coordinating, organizing and managing daily operational and administrative functions. *Demonstrated capacity in decision making and overseeing daily operations. *Extremely proficient in working under extreme pressure. *Adept at developing and maintaining administrative processes and decisions.
Highlights
  • Microsoft Office
  • New employee orientations
  • Maintains confidentiality
  • People-oriented
  • OrganizedCompensation/payroll
  • Hiring and retention
  • Training and development
  • Recruiting
  • Compensation/payroll
  • Employee relations
  • Personnel records maintenance
  • New hire orientation
  • Exceptional interpersonal skills
Education
Universidad del Caribe Domingo, Distrito Nacional Expected in 2008 BBA : Business Administration - GPA : Business Administration[Number] 3.76
Pontificia Universidad Catolica Madre y Maestra Santo Domingo, Distrito Nacional Expected in Associate of Science : Hotel Management - GPA :
Certifications
Planning and Coordination of Training - INTRAS
Presentation Skills Workshop-AIG
Emotional Intelligence- INTRAS
Coordinating and Planning Events-Refiné
Accomplishments
Created the Human Resources Department in a business structure where other than payroll, HR was practically non-existent.
Experience
Avery Dennison Corporation - Human Resources Manager
Mount Prospect, , Dominican Republic 09/2016 - Present
  • Responsible for the creation of the Human Resources Department for the company and of all of the Departments Subsystems, such as Employee Compensation, Training and Development, Recruiting, etc.
  • Responsible of employee benefits, including, but not limited to bonuses, salary revisions, expenses, insurance, among others.
  • Collaborated with all employees for the completion of Job Analysis and Job Descriptions Responsible for all the recruitment of the company Responsible for all promotions, demotions, and terminations In charge of conflict management Work with Legal Department for contracts and terminations Liason between Banks and Employees for Employee Loans Liason between Company and the Department of Labor regarding compliance of laws and regulations In charge of organization and coordinating trainings, parties, seminars, off site meetings, and other activities.
Jena Choctaw Pines Casino - General Manager
Dry Prong, , Dominican Republic 06/2016 - 07/2016
  • In charge of all administrative, sales and financial decisions.
  • Overseeing all of the company's operations.
  • Overseeing all of the company's daily operations of the Company.
  • Efficiently managed the company's finance.
  • Created and implemented all of the company's policies and procedures manuals.
  • Supervising of all management personnel and overseeing a staff of thirty five people.
  • Proactively developed all company sales strategies.
  • Approval of all imported merchandise and distribution tactics.
  • Responsible of building an excellent and hardworking team by recruiting, training and promoting personnel, reducing turnaround.
  • Competently created job descriptions.
  • Responsible of yearly job evaluations and pay increases, in conjunction with department heads.
  • Created and oversaw incentive programs for employees.
  • Responsible for the distribution of the company's yearly bonus.
INSTITUTO DOMINICANO DE LAS TELECOMUNICACIONES - General Services Manager
City, , Dominican Republic 10/2000 - 08/2004
  • Responsible of supervising and overseeing nine different departments including, but not limited to, Maintenance, Front Desk, and Transportation.
  • Coordinating the daily operations and overlooking a staff of over fifty people.
  • Management of coordinating all employee training.
  • Competent coordination and logistics of events.
  • Proficient Scheduling and supervising of vehicles for routine check-ups.
  • Aided in the elaboration of budgets.
  • Assist in the elaboration of policies, procedures, guidelines and job descriptions.
  • Organization of employee benefits with insurance companies.
  • Contact person with regards to all insurance policies (indemnity, auto, life, fire, etc.) Responsible for scheduling all trips which required the use of a company vehicle.
  • In charge of coordinating all engineering and structural changes.
AMERICAN INTERNATIONAL GROUP AIG - Professional Associate
City, STATE, 04/1998 - 09/2000
  • Underwriting excess workers' compensation policies for national business accounts.
  • Responsible for the Philadelphia Region (South Jersey, Pennsylvania, Delaware, and Washington DC) Quadrupled new business accounts in the first quarter of my first year.
  • Participated in business appointments with brokers of prospective new clients.
  • Represented, with peers, AIG at the PRIMA conference in Charlotte, North Carolina.
  • Efficiently maintained policy renewals by negotiating endorsements.
  • Project presentations to potential and existing clients.
  • Increased new business accounts.
  • Met forecasts and budgets.
  • Assisted the New York Region whenever necessary.
Languages
Fully bi-lingual (English/Spanish)
Skills
Administrative skills
Employee training
Presentation Skills
Equally Fluent in Both Spanish and English

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Resume Overview

School Attended

  • Universidad del Caribe
  • Pontificia Universidad Catolica Madre y Maestra

Job Titles Held:

  • Human Resources Manager
  • General Manager
  • General Services Manager
  • Professional Associate

Degrees

  • BBA
  • Associate of Science

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