Human Resources Manager Resume Example
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IsabelOtero
Summary
Results-driven Human Resources professional leverages people and best practices to create accountable performance. Change agent with history of driving continuous performance improvements. Develops and executes strategies to attract, develop, engage and retain strong and diverse talent.
Skills
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Experience
01/2018 - 03/2021Human Resources ManagerBwx Technologies Inc. | Barberton , OH
- Leverage resources and actively collaborate with HR Leadership and Legal partners to ensure the applicable policies, trainings and risk mitigation strategies are in place to support our company mission and values
- Conduct thorough in person and phone interviews into complex, high risk investigations including but not limited to allegations of harassment, workplace violence, discrimination, retaliation, employee misconduct and provide recommended actions based on findings
- Supervise the progress and completion of all corrective actions flowing from internal investigations, including the development and management of an appropriate tracking tool.
- Manage and conduct investigations involving employees at all levels including Leadership
- Respond to internal employee hotline & workflow concerns in partnership with HR leadership
- Serve as a consultative partner and resource to the HR Business Partner on complex employment situations such as terminations, corrective actions and accommodations
- Conduct ER risk & trend analysis for all field locations, and implement proactive network and site specific risk mitigation strategies in partnership with field HR Business Partners
- Identify field leadership opportunities and skill gaps through trend analysis and onsite visits and address through onsite and virtual workplace ER capability training for field HR and Operations leadership
- Partner with HR Business Partners to oversee implementation of action plans stemming from investigation trends, compliance opportunities and employee engagement surveys in support of enhancing our overall employee engagement and value proposition
- Proactively identify opportunities for elevation of the ER function and take appropriate partners to implement processes that mitigate risk and improve the employee experience
01/2017 - 01/2018Talent Development Specialist Brightspring Health Services | Wilmington , NC
- Created train-the-trainer curriculum and coordinates all implementation strategies for 10 production floor and pack line trainers including regular training meetings and one-on-one discussions.
- Determines appropriate training methodologies including vendors to meet training needs for over 500 fulfillment team members.
- Collaborates with department leads to create performance management for 20 operations leadership and provided training for evaluation administration.
- Facilitated Voice of the Employee Survey sessions in 14 different languages that resulted in an 82% response rate.
- Monitors and assess outcomes and effectiveness of training courses via training evaluations, skills and observation assessments, certifications, one-on-one discussions, improved manager-employee relations, and facility huddles.
- Collaborates on continual analysis of learning and development needs using surveys, focus groups, metrics, and evaluations.
01/2016 - 01/2017RecruiterThink Together - San Bernardino County | Baldwin Park , CA
- Built over a dozen applicant sources by researching and contacting community services, colleges, employment agencies, and job board sites.
- Successfully led over 100 new hire and conversion orientations for fulfillment new hires resulting in the onboarding of 300 warehouse employees.
- Managed full-lifecycle of over 300 candidates, recruiting, sourcing, interviews, background checks, job offers, salary negotiations.
- Managed E-Verify, I-9 Compliance, EEOC, Employee Benefits, Background Investigations for 300 fulfillment employees.
- Coached hiring managers on interviewing processes and candidate selection.
- Lead the creation of recruiting and interviewing plans for over 15 requisitions.
- Conducted regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
- Built recruiting relationships with Denver, Arapahoe, and Douglas County Workforce Centers via 6 job fairs resulting in 50 new hires.
01/2006 - 08/2016Electronic Monitoring Senior Probation OfficerCity And County Of Denver | City , STATE
- Authored and implemented 20 company-wide SOP's for pretrial and post-conviction processes for over 5 levels of community supervision guidelines.
- Lead trainer for over 20 new and transitioning probation officers and cadets on court testimony, electronic monitoring, motivational interviewing, NCIC/CCIC investigations, and post-conviction supervision requirements.
- Designed curricula for "Games Criminals Play" and facilitated quarterly trainings.
- Facilitated mock interview panels, resume writing classes, and offender re-entry courses for over 300 offenders.
- Supervised over 6,000 offenders during my tenure on various levels of community supervision and electronic monitoring device requirements.
- Initiated key partnerships with criminal court judges to establish bond regulations and recidivism metrics to determine bond conditions through presentence investigations.
- Collaborated with DA's office and county courts to create the victim assistance program which standardized notification procedures for victims and offenders for over 250 offenders on GPS monitoring.
- Department of Safety representative for Denver's PEAK Academy-Six Sigma Certification, and participated in over 10 GEMBA walk observations, and Rapid Response monitoring
- Created the Quality Improvement Committee, comprised of new and seasoned employees who discussed employee concerns, ideas, needs, and innovations for an improved working environment
Education and Training
2014MBA: Business Administration
University of Phoenix | | City, State, United States
University of Phoenix | | City, State, United States
2002Bachelor of Arts: Political Science (Administration of Justice)
Colorado Mesa University | | City, State, United States
Colorado Mesa University | | City, State, United States
Knowledge
- Black Belt and Green Belt Certified in Lean Process Improvement
- Difficult Conversations Facilitator
- OSHA 10 Certification
- 14+ motivational interviewing, presentence investigations, sentencing recommendations
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Resume Overview
School Attended
- University of Phoenix
- Colorado Mesa University
Job Titles Held:
- Human Resources Manager
- Talent Development Specialist
- Recruiter
- Electronic Monitoring Senior Probation Officer
Degrees
- 2014 MBA : Business Administration
2002 Bachelor of Arts : Political Science (Administration of Justice)
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