Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Meticulous Human Resources Manager experiences promoting open-door environment conducive to superior team morale and performance. Cultural change-management specialist with expertise in training, orientation and on-boarding. Highly skilled in regulatory compliance, benefits administration and operational planning and committed to promoting diversity and inclusion in employee relations. Proactive and accomplished in hiring, developing and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.

Skills
  • Dispute Mediation
  • Recruiting and Interviewing
  • Hiring Trends and Analysis
  • Employee Development
  • Administering Disciplinary Procedures
  • Forecasting Employment Needs
  • Conflict Resolution
  • Health and Safety Programs
  • Regulatory Compliance
  • Policy Improvement Recommendations
  • Accident Investigation
  • Training Needs Analysis
  • Problem Solving
  • Relationship Building
  • Employee Relations Oversight
  • Employee Engagement Strategies
  • Human Resources Best Practices
  • Corrective Action Planning
  • Coaching and Mentoring
  • Employee Feedback and Recognition
  • Confidential Document Control
  • Payroll Management
  • Employee Referral Programs
  • Leadership Training and Development
  • Employment Record Verification
  • Onboarding, Training and Development
  • Organizational Development
  • Performance Optimization
  • Verbal and Written Communication
Experience
10/2019 to Current
Human Resources Manager Beam Suntory, Inc. Cleveland, OH,
  • Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Created succession plans and promotion paths for staff to boost passion for reaching goals and objectives of organization.
  • Formulated corrective action plan through analysis of management feedback and consultation with employee.
  • Supervised and guided personnel to eliminate downtime and boost productivity.
08/2016 to 09/2019
Lead Server The Waters Senior Living Minneapolis, MN,
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Served high volume of tables at once and simultaneously supervised serving staff.
  • Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Provided exceptional service to high volume of daily customers.
10/2014 to 08/2016
Server Ocean Place Long Branch, NJ,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Education and Training
Expected in 06/2014
High School Diploma:
Gary Hardin Academy - Sevierville, TN
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

resume Strength

  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Gary Hardin Academy

Job Titles Held:

  • Human Resources Manager
  • Lead Server
  • Server

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: