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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Qualified Professional in Human Resources with current credentials and active professional memberships. Trusted HR Consultant with experience at large and small organizations. Proficient in relevant technology including MS Office Suite, various HRIS/payroll systems, virtual recruiting and communication platforms.

Skills
  • Payroll coordination
  • Succession planning
  • Labor negotiations
  • Recruitment
  • Benefits and Compensation Management
  • Training and Development
  • Risk management
  • WorkForce Improvements
  • Conflict Resolution
  • Team Building
Education
The University Of Tennessee At Chattanooga Chattanooga, TN, Expected in Master of Science : Industrial-Organizational Psychology - GPA :
Auburn University Auburn, AL Expected in Bachelor of Arts : Psychology - GPA :
Certifications
  • SHRM-CP - SHRM Certified Professional
  • PHR - HRCI Professional in Human Resources
Work History
Belk - Human Resources Manager
Stillwater, OK, 05/2018 - Current
  • Hands-on Strategic Business Partner and Generalist providing comprehensive HR and other support services for growing organization.
  • Develop HR policies, guidelines and processes as first dedicated HR resource in company’s 30+ years of U.S. operation.
  • Responsible for processing full cycle bi-weekly payroll.
  • Develop and implement processes to utilize previously purchased tools through ADP WFN modules, (Ex: Time & Attendance, Time Off, HR, Payroll, Talent, Benefits).
  • Performance review process, company policies, internal communication, employee self-service, benefit integration with payroll, open enrollment, paid time off and other resources).
  • Administer employer sponsored health care and retirement benefits including plan design and renewal negotiations for health insurance covering approximately 100 heads.
  • Audited commercial insurance policies saving approximately $47K in first year.
  • Responsible for workforce planning including sourcing, evaluating, onboarding and retention strategies.
  • Overall responsibility for safety program compliance, partnering with operations management to meet required standards and training.
  • Monitor applicable local, state and federal regulations related to COVID-19 pandemic.
  • Maintain Labor and Employment Law compliance.
  • Develop evolving policies as an essential employer to support employees while maintaining business operations.
  • Research and implement cost-saving measures to off-set anticipated operations interruptions with the goal of maintaining compensation and headcount levels.
  • Successfully utilized government sponsored programs, (Ex: PPP loan & forgiveness, FFCRA Paid Sick Leave & Enhanced FMLA, etc.).
  • Implement employee engagement strategy with new remote-based positions.
  • In addition to general HR duties, serve as main point of contact for outsourced IT service provider.
  • Monitor daily tickets for trends, suggesting pro- and reactive strategies to increase efficiencies.
  • Coordinated multi-site critical infrastructure IT projects.
  • Serve as liaison between local service provider and Group IT department (located in Italy).
  • Budget for upgrades and replacement equipment.
  • Main contact for VOIP service provider, managing phone program settings at company and individual levels.
Belk - Human Resources Manager
Thomasville, GA, 07/2015 - 05/2018
  • Multi-site HR Management providing full cycle support to US workforce within global manufacturing organization.
  • Manage everyday Human Resource functions for 100+ US employees locally and remotely.
  • Analyze employee benefit plan renewals to ensure comparable benefit offerings between organizations.
  • Administer benefit platforms for two separately owned and operated companies.
  • Audit safety programs and processes by following OSHA rules and regulations.
  • Conduct compliance and safety training as needed.
  • Process weekly payroll for production and outside sales associates.
  • Encourage positive workplace culture with open door policy and frequent employee engagement activities.
  • Field and investigate employee complaints.
  • Maintain regular plant communications.
  • Partner with local supervisors to monitor workforce planning needs.
  • Manage full cycle recruiting for technical and skilled labor positions both locally and remotely.
  • Compile development plans for high potential performers.
  • Launch corporate performance review program at US facilities.
  • Develop scalable policies and programs to prepare for growth.
Shiloh Industries, Inc. - HR Generalist
Bowling Green, KY, 05/2012 - 07/2015
  • Manage, direct and evaluate organization’s shared services regarding development and retention of associates.
  • Manage employee recognition programs to include seniority and life events.
  • Serve as active member of Lean, Steering Committee to further develop and implement lean applications.
  • Strategically develop programs to align with overall business objectives by promoting organizational shared values.
  • Development and implementation of comprehensive talent management program on local level, supporting global strategic initiatives.
  • Co-led HRIS implementation from ADP’s WFN to HRB platform.
  • As Benefit Plan Administrator, manage $6.5 million budget of self-funded benefit programs.
  • Analyze benefit utilization with plan change recommendations.
  • Manage open enrollment activities across all US locations.
  • Ensure compliance with ACA provisions.
  • Served as member of 401(k) Committee, planning and organizing structure of periodic meetings.
  • File annual EEO-1, monitor AAP and other federal contractor compliance requirements.
  • Compile and evaluate headcount reporting for Americas.
  • Maintain and update organizational charts.
  • Coordinate salary survey application and update software as needed.
  • Maintain and communicate HR processes and procedures through HRIS platform.
  • Provide HR support to frontline, management, and executive level employees in regard to Employee Relations, Talent Management and company policy.
  • Assist in organization and implementation of merger/acquisition activities.
  • Maintain local employee handbook.
  • Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures
  • Interviewed candidates and conducted background checks and verification
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget

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Resume Overview

School Attended

  • The University Of Tennessee At Chattanooga
  • Auburn University

Job Titles Held:

  • Human Resources Manager
  • Human Resources Manager
  • HR Generalist

Degrees

  • Master of Science
  • Bachelor of Arts

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