Human Resources Manager Resume Example
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HUMAN RESOURCES MANAGER
Summary
Highly detail-oriented and organized bilingual HR Manager with fifteen years background in employee management, hiring, training, benefits, and payroll processes. Driven to improve morale, decrease turnover and improve productivity; possessing business analysis, quality assurance, and process development skills. Effective directing projects to improve efficiency, meeting deadlines, and budget requirements to achieve business objectives. In depth knowledge of various HRIS such as ADP, Kronos, PeopleSense, and Oracle software.
Highlights
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Accomplishments
- Successfully transitioned company from use of paper time-sheets to automated payroll system within one month. Simplified payroll processing procedure to reduce processing time by one day.
- Supervised up to four HR & Payroll assistants, provided training and assisted with self-career path development.
Experience
Human Resources Manager
February 2014 to June 2015Bellwether Coffee - Remote , CA
February 2014 to June 2015Bellwether Coffee - Remote , CA
- Strategically supported executive team for established family-run manufacturing company in efforts to reorganize and effect a change of culture in applying policies and employment processes.
- Collaborated with Plant Manager to identify and facilitate training needs for all staff within the organization.
- Managed employee relations in collaboration with managers - hires, promotions, demotions, performance, separations, exit interviews, disciplinary actions, and resignations.
- Managed payroll processing,
- Performed all recruiting efforts and new hire onboarding, benefit administration, including 401(k) communications and safe harbor testing, and compensation plans in accordance with plan documents
Provided strategic direction on prioritization, integration and resource application.
Planned and managed event logistics.
Implemented processes to streamline workflow.
Developed organizational change management strategies.
Identified "bottlenecks" and implemented new and improved processes and policies.
Attended Lean Six Sigma and Rapid Improvement Events to identify optimal streamlines.Designed and updated cost-efficient staffing solutions for resource management software.
Personnel & Risk Manager
March 2013 to February 2014Mckinsey - Perth , ND
March 2013 to February 2014Mckinsey - Perth , ND
- Oversaw the management and development of four direct reports: HR Assistant, Payroll Clerk, Benefits Clerk, and Risk Management Coordinator. Ensured process and best practices of the municipality in all functions such as hiring, employee records, performance reviews, employee relations, compensation and benefit programs, and assured that loss and safety programs were in compliance with all applicable federal, state, and local laws.
- Completed insurance renewals including property, Workers' Compensation, general liability, and asset documents.
- Analyzed and prepared fiscal year compensation and benefit budgets.
- Explained human resources policies and procedures to all employees.Worked closely with HR business partners to facilitate year-end talent reviews and articulate team strengths.Assessed employee performance and issued disciplinary notices.Created job descriptions to attract a targeted talent pool within the market wage range.Created job descriptions to attract a targeted talent pool within the market wage range.Managed communication regarding employee orientation and open enrollment for benefits.Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.Ran queries and reports through the ADP system.Drafted department-specific employee announcements.Organized employee schedules, department phone lists and business card orders.Partnered with the IT department to create a streamlined onboarding process for new hires.
HR Representative
January 2010 to February 2013Post Holdings - Le Sueur , MN
January 2010 to February 2013Post Holdings - Le Sueur , MN
- Guided leadership team on HR policies, processes and procedures such as attendance and performance management.
- Worked with department supervisors in identifying, assessing and analyzing staffing needs.
- Partner with staffing agencies for recruitment and selection of temporary personnel.
- Collected and analyzed applicant eligibility data and made recommendations for full-time conversions.
- Conducted target selection interviews, requested background checks, verified employment eligibility via E-Verify systems, and conducted onboarding meetings.
- Addressed employee or supervisor work-related issues to help mitigate complaints or resolved issues by providing information, coaching, and facilitating communication.
- Prepared annual EEO1 report, wage survey report, maintained facility attrition report, employee headcount, payroll hours, and attendance report for managers.
- Facilitated and coordinated 100 percent facility participation in annual Employee Opinion Surveys (EOS) and Code of Conduct and Prohibited Harassment training.
- Oversaw Front Desk Clerk duties and procurement processes.
HR Benefit Specialist
October 2006 to September 2009Aktiebolaget Electrolux - Dallas , TX
October 2006 to September 2009Aktiebolaget Electrolux - Dallas , TX
- Specialized in administration of various health and welfare benefit programs, wellness, and retirement plans.
- Participated in the planning and development of strategic benefit communication initiatives.
- Reconciled payroll deductions against carrier invoices to submit to accounting department.
- Transmitted vendor eligibility files and reconciled error report.
- Ensured compliance with plan documents, ERISA, and other federal and state regulations.
- Supported HR functions as needed.
Sr. Benefit Specialist
December 2004 to September 2006Snapchat - Boulder , CO
December 2004 to September 2006Snapchat - Boulder , CO
- Administered COBRA, STD, and LTD cases.
- Monitored in-bound calls and provided coaching to Benefit Administrators in call center.
- Received, researched, and responded to escalated calls or written inquiries regarding benefit eligibility or claims issues.
- Maintained recordkeeping of participant eligibility and audit contributions of Flexible Spending Account Plan (FSA).
- Prepared and requested payment for self-funding vendor benefit invoices and 401(k) contribution files.
Benefits Specialist
June 2001 to December 2004PHILIP SERVICES CORPORATION - City , STATE
June 2001 to December 2004PHILIP SERVICES CORPORATION - City , STATE
- Served as primary contact to field HR Representatives to interpret benefit program policies, practices, and procedures for employees in multi-state facilities.
- Prepared benefit and payroll deduction reports to audit data entry integrity.
- Collected and recorded health insurance premiums for unpaid leave of absences.
- Prepared and distributed premium reports pertaining to Health & Welfare plans, FMLA, STD & LTD plans, Life Insurance, and 401(k) plans to regional controllers and field benefits representatives.
HR Generalist
April 1998 to June 2001TRANSCOM USA - City , STATE
April 1998 to June 2001TRANSCOM USA - City , STATE
- Assisted CFO and Payroll Manager with roll-up of multistate companies to one entity under a single HR information system.
- Reconciled payroll timecards, processed payroll, resolved health and welfare claims, and administered 401(K) funding.
- Prepared and distributed plan documents to staff members, and the annual report filings to regulatory agencies.
- Managed employment verifications, unemployment claims, job descriptions, and postings.
- Became primary contact for interpretation of company policies and benefits to new staff members, addressed benefit inquiries, enrollments, coverage verification, and eligibility requirements.
Education
GRADUATE : 1991REAGAN SENIOR HIGH - City, State
Affiliations
S, Continuous Process Improvement
*Society of Human Resources Management -RGV Chapter - Board Secretary (2014 - Present)
Skills
accounting, administrative, benefits, budgets, call center, coaching, Controller, data entry, documentation, employee relations, external audits, FSA, hiring, HR, Insurance, interpretation, leadership, law, meetings, Payroll, payroll processing, performance reviews, performance management, personnel, policies, processes, procurement, recruiting, recruitment, reporting, safety, staffing, strategic, supervisor, Surveys, taxes, written
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Resume Overview
School Attended
- REAGAN SENIOR HIGH
Job Titles Held:
- Human Resources Manager
- Personnel & Risk Manager
- HR Representative
- HR Benefit Specialist
- Sr. Benefit Specialist
- Benefits Specialist
- HR Generalist
Degrees
- GRADUATE : 1991
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