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human resources manager resume example with 14 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly-motivated, and detail-oriented human-resource professional with over 20 years of experience and strong track record of success in human-resource management, business development, and organizational leadership. Transformational strategic thinker and business partner who excels at understanding organizational structures and managing expectations while maximizing opportunities. Versatile, natural leader with proven team-building, coaching, and employee-development abilities, and adept at leading, motivating, mentoring, and empowering all levels of an organization.
Skills
  • Performance Management Strategies
  • Benefits Administrator
  • Employment Law Knowledge
  • HRIS applications proficient
  • Manager Coaching and Training
  • Payroll Expertise
  • Employee Relations
Education and Training
Colorado State University Greenville, CO Expected in 2017 Master of Science : HEALTHCARE ADMINISTRATION/HR MANAGEMENT - GPA :
Faulkner University Birmingham, AL Expected in 2003 Bachelor of Science : Human Resource Management - GPA :
United States Navy Pensacola, FL Expected in 1992 4 years of obligated service : Military - GPA :
Experience
Great Wolf Lodge - HUMAN-RESOURCES MANAGER
Charlotte, NC, 08/2016 - Current
  • Manage the daily Human Resource and employee-relation capabilities for tier one Supplier with approximately 350 employees.
  • Cultivating our Philosophy and ensuring to align the Vance culture with the Guiding Principles of corporate.
  • Collaborate with the Leadership Team to ensure we are customer focused and are creating long-term value.
  • Provide HR guidance and consultation on employee relations, Responsible for coaching and counseling at all levels of the organization, policy interpretation, safety, workers compensation, and performance and discipline.
  • Supervises two (2) direct reports.
  • Primary is the Responsibility for Benefits Administration Program for Borgers USA.
  • Plans, directs and supervises the operations of various employee benefit programs including health, life, accident, disability, voluntary benefits and/or dental, employee assistance programs, saving and flexible spending plans.
  • Implemented several performance-improvement measures to help track and follow-up with employee issues to include attendance and discipline.
  • Designed a wage and compensation pay structure for hourly workers; designed wage structure to include pay ranges for operator positions throughout the plant.
  • Implemented a new process for applying for internal positions to include internal job interest forms and interview process to include peers.
  • Ensures that all plans are in compliance with state and federal regulations.
  • Essential Functions and Responsibilities.
  • Analyzes existing Health System employee benefits plans considering cost/loss trends, new industry developments and market trends; Recommends changes to the Health System's plans to ensure they remain both competitive and cost-effective.
  • Responsible for Recruiting management positions.
  • Project manager for HRISl conversion and implementation of Employee Benefits Module.
  • Prepare merit increases and incentive programs and budgeting.
  • Prepare compensation and budget related reports for management.
  • Participate in salary surveys and analyze data from survey sources to determine competitiveness for internal and external.
  • Compile, analyze and report on pay structure for compliance and improvement.
Aimbridge Hospitality - DIRECTOR, HUMAN-RESOURCES
, , 08/2013 - 05/2016
  • Direct the daily human-resource and employee-relation functions for a large pipe company with approximately 650 employees across two plants.
  • Provide HR guidance and consultation on employee relations, Labor relations, Contract negiotiations, coaching and counseling, policy interpretation, safety, training, grievancie meetings, and corrective actions.
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  • Conduct employee investigations and oversee employee relations for all employees.
  • Supervises six (6) direct reports.
  • Effectively design and deliver communication for leaders at all levels of the organization.
  • Responsible for incorporating a Change Management process policies including attendance program, HRIS program, plant entrance process, FMLA process change, Benefits process change from paper to electronic process.
  • Responsible for proper creation of job descriptions for newly acquired fab locations.
  • Conduct 401(k) reconciliations.
  • Responsible for administering all employee benefits plans, coordinating efforts with all other HR Staff throughout the Health System.
  • Ensures that all plans are in compliance with state and federal regulations.
  • Essential Functions and Responsibilities.
  • Analyzes existing Health System employee benefits plans considering cost/loss trends, new industry developments and market trends; Recommends changes to the Health System's plans to ensure they remain both competitive and cost-effective.
  • Evaluates services, coverage and options available through insurance, consulting and investment companies to determine programs that would best meet the needs of the Health System.
  • Manages ongoing relationships with benefit vendors and consultants.
  • Project manager for HR/payroll conversion and implementation of bSwift Employee Benefits module.
  • Review and interpret union contracts, benefits plan documents and Summary Plan Description (SPD).
  • Conduct Open Enrollment Meetings at multiple sites for all employees.
  • Trained and developed HR Generalist in the implementation of new Benefit module.
  • Designed and implemented Leave of Absence, FMLA and Worker's Compensation process and consult with ERISA counsel on compliance.
  • Manage, recruit, interview, select, and hire all exempt positions.
Great Wolf Lodge - SR. BENEFITS ANALYST/ MANAGER
Acme, MI, 04/2013 - 08/2013
  • Direct the daily benefits functions for all Us and canadian sites.
  • Responsible for all retirement planning functions as well as highly compensated plans for executives.
  • Collaborate closely with Director of Benefits and Vice-President of Compensation and Benefits to develop plans that meet the needs of the organization.
  • Lead open enrollment meetings at all sites in US and Canada.
  • Manage employee communications concerning benefit changes, additions, and make recommendations to the management team after annual survey on benefit choices and execution.
  • Maintain meticulous employee files/records in accordance with state and federal regulations.
GESTAMP NORTH AMERICA - HUMAN-RESOURCES MANAGER
City, STATE, 2007 - 03/2013
  • Direct the daily human-resource and employee-relation functions for this tier one manufacturer with approximately 450 team members.
  • A member of the Senior Manager management team.
  • Collaborate closely with executive management and provide expert HR guidance and consultation on policy interpretation, performance management, employee/labor relations, and corrective actions.
  • Lead roundtable meetings/discussions and provide constructive feedback to team members.
  • Conduct thorough employee investigations.
  • Oversee employee relations (administer employee-performance reviews, coach and counsel employees with work-related issues, manage employee communications, and recommend disciplinary actions and terminations).
  • Source, hire, and train hourly-workforce employees.
  • Maintain meticulous employee files/records in accordance with state and federal regulations.
  • Coordinated and implemented monthly employee-roundtable meetings/discussions for salaried employees that significantly increased team morale, communication, and productivity.
  • Serve as the company representative for all unemployment hearings and EEOC claims.
  • Lead exit interviews and compile interview data to bolster and support employee-retention efforts.
  • Responsible for the development and administration of Human Resources Information Systems (ULTIPRO).
  • Project manager for payroll conversion and implementation of Benefits Express Employee Benefits module.
  • Reviewed and interpreted contracts for benefits, plan documents and Summary Plan Description (SPD) for all company benefits.
  • Responsible for administering all employee benefits plans, coordinating efforts with all other HR Staff throughout the Health System.
  • Ensures that all plans are in compliance with state and federal regulations.
  • Essential Functions and Responsibilities.
  • Analyzes existing Health System employee benefits plans considering cost/loss trends, new industry developments and market trends; Recommends changes to the Health System's plans to ensure they remain both competitive and cost-effective.
  • Evaluates services, coverage and options available through insurance, consulting and investment companies to determine programs that would best meet the needs of the Health System.
  • Manages ongoing relationships with benefit vendors and consultants.
  • Responsible for open enrollment at all sites as well and deliver communication on new and or changing benefits.
  • Project lead and trainer for new ESS benefit module.
  • Project leader for new Leave of Absence process, and online FMLA process; consult with counsel on compliance.
  • Ensure compliance with all company policies and procedures, as well as federal and state compliance.
  • Interface with consultants, vendors, legal advisors, and administrators regarding benefit and compensation programs, EEOC, ADA, and other federal and state laws.
  • Responsible for strategic planning, implementing and maintaining human resources programs.
Activities and Honors
Lean Manufacturing, Continuous Improvement, Performance & Change Management, Behavioral & Assessment, Legal Aspects of Human Resources
Skills
Microsoft Word, Excel, PowerPoint, and Access Process-Flow Mapping HRIS, ULTIPRO and ADP Workforce Now, Kronos, E-Time, Benefits Xpress, Paycom: Online complete HCM Solution. 

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Resume Overview

School Attended

  • Colorado State University
  • Faulkner University
  • United States Navy

Job Titles Held:

  • HUMAN-RESOURCES MANAGER
  • DIRECTOR, HUMAN-RESOURCES
  • SR. BENEFITS ANALYST/ MANAGER
  • HUMAN-RESOURCES MANAGER

Degrees

  • Master of Science
  • Bachelor of Science
  • 4 years of obligated service

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