Dedicated Human Resources professional bringing seventeen years of expertise in benefits administration, recruitment, and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.
- Highly experienced in talent management acquisition process,
- Including sourcing testing, interviewing, hiring and handling
- Investigations which include conflict resolution of employee
- Ensuring all employment practices comply with federal, state, and Local regulations.
- Employee counseling and direction to facilitate the development of Employees and increase proficiency.
- Call Center Originated-
- Diversity and Inclusion of Talent
- Conflict Management
- FMLA/ADA/EEO/WC
- Associate Engagement Advocate
- Project Management
- Advocate for Performance Improvement and Management
- BusinessPartner for Stores, Market, and Region
- Full Cycle Recruiting
- Networking
- Proactive Responsiveness
- Results oriented
- Service Driven
- Mentor
- Trainer
- On Boarding.
- ADA
- Call Center
- Conflict resolution
- Conflict Management
- Counseling
- Direction
- Hiring
- Market
- Mentor
- Networking
- Project Management
- Recruiting
- Trainer
New York, NY, 01/2020 - Current
- Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
- Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
- Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
- Provide oversight of the day-to-day operation of Human Resources office
- Develop, implement and evaluate improvement/processes to streamline and promote efficiency within the HR department and the facility
- Oversee/facilitate the new hire onboarding process
- Implement recruiting and retention strategies
- Develop and administer employee recognition and performance management programs (Performance Office)
- Develop flexible staffing alternatives/programs
- Partner with associates and management to communicate and ensure compliance of Corporate, HR and LP policies, procedures, standards, government regulations and laws
- Conduct investigations and administer corrective action as necessary
- Ensure all associate files are maintained per corporate/governmental guidelines
- Ensure compliance with all federal, state and local regulations regarding employment practices
- Maintain open communication as appropriate regarding all facility/departmental activities and issues
- Lead corporate citizenship initiatives
Charleston, SC, 02/2018 - 12/2019
Ā· Call center experience managing hourly/salary exempt employees.
Ā· Liaison with Enterprise Talent Management, Talent Acquisition, Inclusion, Diversity, and Culture and HRBP Leadership to create and implement strategy to attract and maintain diverse candidates in alignment with business diversity goals and metrics.
Ā· Talent Acquisition.
Ā· Developmental team overseeing workforce activities to increase effectiveness.
Ā· Advanced project management skills Collaborating with Corporate Legal and HR teams to ensure organizational company effectiveness.
Ā· Knowledge of compensation strategy, performance management, employee relations, safety practices and talent acquisition, and the ability to apply this information in a manner that is compliant with relevant employment law.
Ā· Highly experienced with creating a culture of engagement, collaboration and teamwork while compiling and analyzing employment data to guide strategic planning to maintain a productive employer/employee relation.
Santa Barbara, CA, 03/2001 - 02/2018
Ā· Point of contact for over 180+ employees per unit, managing multiple units within theDallas Fort Worth area.
Ā· Mentor new Human Resource Managers to Loweās throughout stores, market, and region.
Ā· Business Partner for Store Management, Market Staff, and Regional Staff, in advising, situational leadership, disciplinary action, Policy and Procedure interpretation, talent management, payroll usage,hiring, coaching, training, and development of all levels of personnel, business performance at all levels of the company.
Ā· Increased employee retention by 20% through networking with affiliate listed below to sustain a diverse and inclusive talent pool.
Ā· Recognize situations that require rapid response with action plans to address and resolve within a timely manner.
Ā· Help increase productivity by staying on top of the business trends for performance of stores for hiring needs.
Ā· Maintained and exceeded Company Metrics, such as, Employee Opinion Surveys, hiring, retention, payroll management, Safety, andunemployment claims.
- HRCI _PHR Certification Course employment data to guide strategic planning to maintain a Increased employee retention by 20% through productive employer/employee relation.
- Networking with affiliate listed below to sustain a diverse and inclusive talent pool.
- Customer Service Driven Human Resource Manager Lowe's Home Improvement | March 2001 - February 2018 CONTACT INFORMATION Point of contact for over 180+ employees per unit, managing multiple units within theDallas Fort Worth area.
- Mentor new Human Resource Managers to Lowe's throughout Home: XXX-XXX-XXX stores, market, and region.
- Cell: XXX-XXX-XXX Email: resumesample@example.com BusinessPartner for Store Management, Market Staff, and Regional Staff, in advising, situational leadership, disciplinary action, Policy and Procedure interpretation, talent management, payroll usage, hiring, coaching, training, and development of all levels of personnel, business performance at all levels of the company.
- Increased employee retention by 20% through networking with affiliate listed below to sustain a diverse and inclusive talent pool.
- Recognize situations that require rapid response with action plans to address and resolve within a timely manner.
- Help increase productivity by staying on top of the business trends for performance of stores for hiring needs.
- Maintained and exceeded Company Metrics, such as, Employee Opinion Surveys, hiring, retention, payroll management, Safety, and unemployment claims.
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School Attended
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Job Titles Held:
- Human Resources Manager
- Human Resources Manager
- Human Resources Manager
Degrees
- Bachelor of Science
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