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human resources manager resume example with 9 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
  • Human Resources Manager experienced in HRIS systems, employment law, compensation, and benefits, organizational change, and employee relations. Adept in attracting, hiring, and retaining employees and leading and supporting department-specific and organization-wide strategic initiatives. Experienced in contract management, request for proposals, security addendums, management control agreements and compliance.
Skills
  • Succession planning
  • Payroll coordination
  • Benefits and Compensation Management
  • Training and Development
  • Talent management
  • Recruitment strategies
  • WorkForce Improvements
  • Recruitment
  • Labor relations
  • Microsoft Office proficiency
  • Training and mentoring
  • Risk management
  • File and records management
  • Labor negotiations
Work History
08/2021 to Current
Human Resources Manager Calumet Specialty Products Burnham, IL,
  • Oversight of employee relations, compensation, benefits, ACA filing, stay and exit interviews; implemented performance review.


  • Attract, hire, and retain employees, designed internal promotion program to create “Promote from within” culture.


  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.


  • Maintained payroll and benefits for employees and diminished financial discrepancies through expert program management.


  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.


  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position, knowledge, and skillset.


  • Initiated and maintained workers' compensation cases for tracking, reporting, and legal mechanics, and oversight of personnel recordkeeping.


  • Created and implemented forward-thinking initiatives to improve employee engagement.


  • Updated training and development processes by reviewing existing documentation, leveraging feedback from associates & leaders.


  • Structured compensation and benefits according to market conditions and budget demands.


  • Oversight of open enrollment designed company medical benefit plan; led and administered benefit workshops to ensure employee comprehension of benefits coverage.


  • Out-of-state business travel to newly acquired companies to assess and create organizational alignment; support Merger and Acquisition activities, including M&A diligence.


  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
06/2020 to 08/2021
Human Resources Manager Calumet Specialty Products Louisiana, MO,
  • Managed all aspects of recruitment, sourcing interviewing, and created job detailed job descriptions.


  • Briefed new hires on essential job information, such as company policies, employment benefits, and job duties.


  • Managed employee benefits offerings led the renewal process and partnered with the CEO to make modifications and enhancements.


  • Managed and recommend best practices regarding compliance with laws and regulations relating to employment Law, OSHA, EEOC, FMLA, Worker’s Compensation, ACA, and wage and hour compliance.


  • Administered annual engagement survey, analyzed trends, made recommendations, and provided guidance to support continuous improvement.


  • Administration of timely and accurate payroll processing and reporting, including management of EEOC responses, unemployment, and workers' compensation claims.


  • Managed employee leaves, consulted with employees about categories of paid and unpaid leave; ensured timely processing and recordkeeping of all leave requests.


  • Support and guide all levels of staff with complex and sensitive issues; addressed work that did not meet customer expectations; utilized data and insights to ensure appropriate decision-making.


  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
04/2013 to 06/2020
Hiring/Administrative Manager San City, STATE,
  • Managed on-site and remote teams; provided leadership to a team of 60+ employees' day-to-day activities.


  • Set standards, performance management, recognized achievements, conducted investigations, disciplinary actions & all other employee relations.


  • Hiring Manager for high volume recruiting for roles in highly sensitive areas that required a security clearance, technology experience and thorough background investigations.


  • Trained, coached, and mentored staff to ensure smooth adoption of new transformation programs.


  • Implemented innovative programs and policies to increase employee loyalty and reduce turnover.


  • Maintained a network of qualified candidates and job sourcing activities; determined compensation and negotiations compensation of new hires and internal promotions.


  • maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes.


  • Attended and directed job fairs to bring talent for long term and temporary.


  • Coordinated ongoing technical training and personal development classes for staff members;
  • Project Manager for multiple high profile and internal projects.


  • Responsible for coordinating and managing contract agreements, including (RFP) Request for Proposal, Statement of Work, NDA, and final review of contract.


  • Oversight of Management Control Agreements, Security Addendums and user certifications.


  • Developed staffing plans for call center ensuring goals were met; maintained broad-based knowledge of the organization/operations, continuously refining, and improving processes.


  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks, ensuring compliance with Federal Bureau of Investigations and the Texas Department of Public Safety.


  • Managed vendor relationships with large corporations such as AT&T Verizon, served as point of contact for vendors.


  • Delivered courtroom testimony as a police department representative, co-creator of standard operating procedures for the unit.


  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.


  • Managed recruitment team and educated and mentored new advisors.


  • Executed on-time, under-budget project management on complex issues for senior leadership while supporting hiring and recruiting initiatives.
Education
Expected in to to
Bachelor’s Degree: Management: Public Administration
Southern New Hampshire University - ,
GPA:
GPA: 3.0
Expected in 2022 to to
Society of Human Resources- Certified Professional Expected Certification:
- ,
GPA:

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Resume Overview

School Attended

  • Southern New Hampshire University

Job Titles Held:

  • Human Resources Manager
  • Human Resources Manager
  • Hiring/Administrative Manager

Degrees

  • Bachelor’s Degree
  • Society of Human Resources- Certified Professional Expected Certification

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