human resources manager resume example with 6+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Work History
06/2021 to Current Human Resources Manager Chewy | , , Corning, NY
  • Field HR Manager dedicated to the Corning Incorporated client account comprised of 15 locations across 4 states, 220 FTE.
  • Processed new hires, transfers and separations.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Assist in the implementation of personnel policies and procedures; prepares and maintains employee handbook by location.
  • In conjunction with regional human resource staff, manage investigations into claims of harassment or other employee relations issues.
  • Offered counsel and guidance on employee relations issues and interpreted company policies, procedures and guidelines to encourage consistency.
  • Developed employee training and engagement program for hourly Lead Cooks and Food Service Workers.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Designed and implemented orientation programs for new employees, covering job responsibilities, policies, procedures and client policies.
02/2018 to 06/2021 Human Resources Generalist Printpack | , , Big Flats, NY
  • Managed HR activities for two manufacturing locations (NY, PA), 350 FTE.
  • Interim HR Manager, August 2020 - June 2021
  • Managed three direct reports.
  • Supported implementation of Workday HRIS for North America. Designated subject matter expert for all HRIS processes including integration between Workday and ADP, quarterly user acceptance testing, data integrity and HR reporting dashboards. In-depth knowledge of custom reporting features within Workday and ADP Workforce Now.
  • Managed performance management process for all exempt employees in Workday, according to company distribution guidelines, strategic merit planning and support performance improvement plans.
  • Designed and implemented employee relations programs, including recognition and rewards, performance based hourly compensation structure, internal recruiting program and formal succession planning.
  • In collaboration with global HR team, implemented new Learning Management System. Managed 3rd party content integration within the LMS, and created custom in-house training materials.
  • Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace - including ADA and FMLA training.
  • Conducted confidential investigations of discrimination, harassment and workplace violence.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
  • Drafted policy handbook and HR Policy SharePoint in compliance with federal and state requirements for legal review.
  • Developed and built internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services.
  • Improved quality of hiring decisions by working with hiring managers on new comprehensive employment selection processes.
02/2017 to 02/2018 Recruiting Administrator Mckinsey | , , Corning, NY
  • Responsible for full cycle recruiting activities for two Corning Inc. divisions: Corning Optical Communications and Finance.
  • Provided excellent candidate care from sourcing to hire, with great attention to detail.
  • Responsible for accurate records and ATS management.
  • Monitored pre-employment contingencies, professionally handled adverse actions.
  • Consistently rated highest in customer service by internal survey each quarter.
  • Supported implementation from PeopleSoft to SAP SuccessFactors.
01/2016 to 02/2017 Human Resources Generalist Printpack | , , Elmira, NY
  • Responsible for all HR administrative duties, such as payroll processing, benefits administration and compliance, HRIS management and reporting.
  • Managed third party relationships with benefit administrators.
  • Made process improvements for out of cycle payroll runs, standardized monthly/quarterly/annual HR Metrics reporting.
  • Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
  • Prepared and submitted organization's Affirmative Action Plan and EEO report.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
Expected in 01/2017 to to Bachelor of Science | Human Resources Management SUNY Empire State College, Saratoga Springs, NY GPA:

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Resume Overview

School Attended

  • SUNY Empire State College

Job Titles Held:

  • Human Resources Manager
  • Human Resources Generalist
  • Recruiting Administrator
  • Human Resources Generalist


  • Bachelor of Science

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