human resources manager resume example with 12+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

  • Microsoft Office Suite, notably Word and Excel
  • Expert functionality with restoration industry-specific core job management software (PSA and DASH)
  • Administering Disciplinary Procedures
  • Accident Investigation
  • Performance Management Systems
  • Exit Interviews and Processes
  • Conflict Resolution
  • Employee Development
  • Problem Solving
  • Relationship Building
  • Cross-Functional Collaboration
Work History
12/2015 to Current Human Resources Manager Bkd, Llp | Waco, TX,
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Liaised between multiple business divisions to improve communications.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Devised hiring and recruitment policies for 132 employee company.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 132 new employees.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
  • Conducted company-wide town hall meetings to convey updates.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Led and strategically directed team of human resources professionals.
  • Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Accurately prepared biweekly payroll and tracking data using Paylocity HRIS system.
  • Recruited top talent to maximize profitability.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
10/2015 to 12/2015 Team Coordinator / Assistant Branch Manager Northshore | Highland Park, IL,
  • Served as primary operations and administrative lead.
  • Administered 24/7 dispatch and scheduling of all personnel and equipment resources.
  • Managed accounts receivable collection activities for overall corporation successfully reducing dormant receivables by 45%.
  • Served as customer service liaison and primary point of contact for all construction and remediation jobs run by branch personnel.
  • Reviewed and approved all accounts payable and job cost activities for an annual portfolio of 300 – 500 jobs in theprocess.
  • Facilitated and approved invoicing terms on all construction and remediation jobs administered by the branch.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Trained and developed new team members in alignment with branch service standards and objectives.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives, and attain advancement.
  • Interviewed, hired, and trained staff associates and equipped them to comply with company policies and procedures
01/2014 to 05/2015 Diabetes Care Specialist Publicis | City, STATE,
  • Responsible for presentation and support of diabetic treatment options to health care professionals and service organizations.
  • Served as customer service associate to sales network participants.
  • Positioned Publicis as a diabetic treatment and care alternatives leader by implementing marketing sales strategies with a personal, compassionate presentation style.
  • Developed expanded market access to physician groups in Erie, PA, Cleveland, OH, and Buffalo, NY market.
  • Sales associate of the month in July 2015
  • Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling, and pricing.
09/2008 to 12/2013 Medical Assistant Dermatology Associates Of Erie | City, STATE,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
Expected in 05/2002 to to Associate of Science | Criminal Justice Mercyhurst University, Erie, PA, GPA:
  • Society of Human Resource Management
  • PDP Training - Certified in 2019

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Mercyhurst University

Job Titles Held:

  • Human Resources Manager
  • Team Coordinator / Assistant Branch Manager
  • Diabetes Care Specialist
  • Medical Assistant


  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: