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Jessica Claire
  • , San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Adaptable Human Resources professional with over 23 years of broad HR experience in talent development, employee and labor relations, learning and development, organizational culture, and leadership development. An effective HR leader and business partner capable of driving organizational success through Human Capital alignment. Skilled at partnership with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching, and communication skills.
Skills
  • Management consulting
  • Conflict Resolution
  • Employee Development
  • Employee and Labor Relations Oversight
  • Regulatory Compliance
  • Leadership Coaching and Mentoring
  • Leadership Training and Development
  • Human Capital Management
  • Organizational Development
  • Succession planning
  • Investigative oversight
  • ADA, Employee Development
  • Benefits, Trend
  • Coaching, Workshops
  • CA
  • Conflict Resolution
  • Contracts
  • Employee relations
  • Human Resources
  • Labor Relations
  • Leadership
  • Leadership development
  • Leadership Training
  • Litigation
  • Management consulting
  • Mentoring
  • Network
  • Organizational Development
  • Organizational
  • Performance management
  • Personnel
  • Policies
  • Processes
  • Promotion
  • Reporting
  • Safety
  • Settlements
  • Spanish
  • Strategy
  • Strategic
Work History
Human Resources Manager, 03/2013 - Current
Bkd, Llp Springfield, MO,
  • Partner with business leaders on organizational policy matters including ADA, EEOC, FLSA, and employee relations and recommend needed mitigation/improvements.
  • Responsibility for employee and labor relations for 1100 employees including talent management, employee development, performance management, conflict resolution, employment terminations, and administration of disciplinary policies.
  • Represent the company at personnel-related hearings and investigations.
  • Conduct internal employer-level investigations in anticipation of litigation.
  • Perform talent assessments and develop succession plans in partnership with management.
  • Negotiate bargaining agreements and interpret labor contracts for management.
  • Spearhead leadership development workshops in support of corporate organizational change imperatives.
  • Provide current and prospective employees information on company policies, job duties, working conditions, wages, promotion opportunities, and employee benefits.
  • Manage worker performance and administer corporate compensation policies.
  • Perform the interactive process for ADA reasonable accommodation requests.
Human Resources Generalist, 01/2007 - 05/2012
Lineage Logistics Centralia, WA,
  • Conducted employee relations and provided employees with information on company policies, internal processes, grievance procedures, and employment benefits.
  • Conducted internal investigations and recommended mitigation for harassment complaints, unfair employment practices, workplace disputes, and general personnel complaints.
  • Administered company policies including disciplinary action, performance management, and health and safety programs.
  • Accountable for employee relations as well as administration of Workers' Compensation and Safety Functions at 3 distinct job sites with 800 total employees.
  • Implemented Human Resources strategy in a generalist capacity, addressing a wide array of issues ranging from employee relations to wage and hour analysis.
  • Managed Workers' Compensation claims, subpoenas, hearings, claim reviews, and medical lien settlements.
SR. HUMAN RESOURCES GENERALIST, 01/2005 - 01/2006
Core Mark , ,
  • Primary employee relations contact for all California facilities (4).
  • Accountable for the administration of corporate Workers' Compensation program including post-incident investigations, root cause analysis and implementation of corrective actions.
  • Oversaw all claims reporting and primarily responsible for the Health & Safety strategic plan in addition to trend analysis of Loss Run Reports.
  • Maintained company-wide OSHA logs and compliance with Federal/State regulatory notices.
  • Implemented the CA Medical Provider Network.
  • Responded to all depositions/subpoenas relating to Workers' Compensation.
  • Responsible for conducting incident investigations, disciplinary actions, terminations, and advising management on policy.
Education
Master's of Science: Human Resources Management, Expected in 08/2021
-
UNIVERSITY OF SOUTHERN CALIFORNIA - Los Angeles,
GPA:
Senior Professional In Human Resources, HRCI: , Expected in Current
-
- ,
GPA:
Bachelor's of Science: Business Administration, Expected in 05/2020
-
CALIFORNIA STATE UNIVERSITY - ,
GPA:
Associate's of Science: Business Administration, Expected in 05/2018
-
SAN BERNARDINO VALLEY COLLEGE - San Bernardino, CA
GPA:
  • Facilitator, DDI
: , Expected in 2017
-
- ,
GPA:
Work History
Human Resources Manager, 03/2013 - Current
SERVICE CORPORATION INTERNATIONAL Bloomington, CA
  • Partner with business leaders on organizational policy matters including ADA, EEOC, FLSA, and employee relations and recommend needed mitigation/improvements.
  • Responsibility for employee and labor relations for 1100 employees including talent management, employee development, performance management, conflict resolution, employment terminations, and administration of disciplinary policies.
  • Represent the company at personnel-related hearings and investigations.
  • Conduct internal employer-level investigations in anticipation of litigation.
  • Perform talent assessments and develop succession plans in partnership with management.
  • Negotiate bargaining agreements and interpret labor contracts for management.
  • Spearhead leadership development workshops in support of corporate organizational change imperatives.
  • Provide current and prospective employees information on company policies, job duties, working conditions, wages, promotion opportunities, and employee benefits.
  • Manage worker performance and administer corporate compensation policies.
  • Perform the interactive process for ADA reasonable accommodation requests.
Human Resources Generalist, 01/2007 - 05/2012
BRASSTECH, INC Santa Ana, CA
  • Conducted employee relations and provided employees with information on company policies, internal processes, grievance procedures, and employment benefits.
  • Conducted internal investigations and recommended mitigation for harassment complaints, unfair employment practices, workplace disputes, and general personnel complaints.
  • Administered company policies including disciplinary action, performance management, and health and safety programs.
  • Accountable for employee relations as well as administration of Workers' Compensation and Safety Functions at 3 distinct job sites with 800 total employees.
  • Implemented Human Resources strategy in a generalist capacity, addressing a wide array of issues ranging from employee relations to wage and hour analysis.
  • Managed Workers' Compensation claims, subpoenas, hearings, claim reviews, and medical lien settlements.
SR. HUMAN RESOURCES GENERALIST, 01/2005 - 01/2006
Ceradyne, Inc ,
  • Primary employee relations contact for all California facilities (4).
  • Accountable for the administration of corporate Workers' Compensation program including post-incident investigations, root cause analysis and implementation of corrective actions.
  • Oversaw all claims reporting and primarily responsible for the Health & Safety strategic plan in addition to trend analysis of Loss Run Reports.
  • Maintained company-wide OSHA logs and compliance with Federal/State regulatory notices.
  • Implemented the CA Medical Provider Network.
  • Responded to all depositions/subpoenas relating to Workers' Compensation.
  • Responsible for conducting incident investigations, disciplinary actions, terminations, and advising management on policy.
Languages
Spanish Native or Bilingual
Skills
  • ADA, benefits, Coaching, CA, Conflict Resolution, contracts, employee relations, Human Resources, Labor Relations, Leadership, leadership development, Leadership Training, litigation, Management consulting, Mentoring, Network, Organizational Development, organizational, performance management, personnel, policies, processes, promotion, reporting, Safety, settlements, Spanish, strategy, strategic, Employee Development, trend, workshops
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    Resume Overview

    School Attended

    • UNIVERSITY OF SOUTHERN CALIFORNIA
    • CALIFORNIA STATE UNIVERSITY
    • SAN BERNARDINO VALLEY COLLEGE

    Job Titles Held:

    • Human Resources Manager
    • Human Resources Generalist
    • SR. HUMAN RESOURCES GENERALIST

    Degrees

    • Master's of Science
    • Senior Professional In Human Resources, HRCI
    • Bachelor's of Science
    • Associate's of Science
    • <ul><li>Facilitator, DDI</li></ul>

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