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human resources manager resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Certified Human Resources Manager with 20 years of HR experience in a full range of HR functions. Highly driven to achieve company goals, with an exceptional ability to understand business needs, communicate and build rapport with management and employees.

Skills
  • Benefits Administration
  • Compensation
  • Compliance
  • Employee Relations
  • Leave Administration
  • Payroll Coordination
  • Policy Development and Administration
  • People Development
  • People Management
  • Performance Management
  • Project Management
  • Records Management
  • Recruiting
  • Talent Management
  • Team Building
  • Training and Development
Work History
03/2016 to Current
Human Resources Manager Plexus Corp. Neenah, WI,
  • Manage Human Resources Department for SDVOSB.
  • Create and implement hiring and recruitment policies and procedures.
  • Implemented first Applicant Tracking System in order to meet company short- and long-term growth objectives and Affirmative Action compliance requirements.
  • Consult with hiring managers regarding job requisitions, descriptions and interviewing, compensation, and pre-employment requirements.
  • Manage recruiting, onboarding and employment life cycle.
  • Conduct monthly new hire orientation to foster organizational objectives and professional relationships.
  • Manage startup of HR related activities for new contracts including coordination of on boarding and compliance priorities.
  • Conduct investigations and take appropriate action to resolve complex employee relations matters.
  • Advise executive management on appropriate employee corrective actions and issues that affect management of organization.
  • Collaborate with legal as needed to obtain feedback and procure available information for employee handbook, training and new policy implementation relative to new legislation and unforeseen events with employee impact.
  • Serve as link between management and employees by handling questions, interpreting, and administering Company policies and helping resolve work-related problems.
  • Administer and facilitate annual review process.
  • Coach managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans.
  • Direct and administer benefit programs, including 401K, medical, dental and vision packages.
  • Partner with broker to analyze benefit plans to ensure quality, competitiveness and affordable options to support employee health and financial wellness.
  • Evaluate industry salary surveys and market in order to attract qualified applicants.
  • Maintain company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Educate management on policy implementation and enforcement actions to prevent employee legal entanglements.
  • Prepare and submit organization's Affirmative Action Plan, VETS and EEO report.
  • Liaise between business divisions to promote company objectives and improve communications.
  • Strengthen operational efficiencies and traceability.
  • Create and implement initiatives to foster and improve employee morale, provide support and encourage engagement.
  • Design, implement and facilitate employee HR related training.
  • Lead and provide direction for one HR Assistant.
07/2015 to 03/2016
Human Resources Generalist Aeg Worldwide Grand Prairie, TX,
  • Managed full spectrum Human Resources for 13+ Federal contract small businesses (220+ EEs).
  • Responsibilities included, federal, state, non SCA and SCA compliance, employee relations, policy interpretation and development, employee and management inquiries, personnel status changes, onboarding, benefits administration, client projects and audits.
  • Developed and enforced company policy and procedures relating to all phases of human resources activity.
  • Provided human resource generalist guidance to managers and employees including talent management, payroll, FMLA, benefits, workers compensation, 401K and OSHA compliance.
  • Developed company personnel policies, standard operating procedures and employee handbooks.
  • Create and enforce HR policies and procedures across organization.
  • Developed and facilitated all new-hire orientations.
  • Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
  • Coached managers through employee relations matters including employee engagement, documentation, discipline and performance improvement plans.
  • Liaised with HR and payroll to coordinate and manage employee leaves of absence, including FMLA and disability leaves.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
03/2011 to 03/2015
Human Resources Manager Plexus Corp. Buffalo Grove, IL,
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Managed overall employment lifecycle.
  • Managed employee annual and 90-day review evaluation processes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for 200+ new employees.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Initiated and maintained Workers Compensation cases for tracking, reporting and legal mechanics.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Conducted investigations and took appropriate action to resolve employee relations matters.
  • Administered benefit programs, including 401K, medical, dental and vision packages.
  • Assisted senior management with making key decisions by providing updates and improvement recommendations.
  • Enhanced HRIS system by implementing new benefits administration tool and employee self service portal technology.
  • Led and provided direction for Human Resources team of 2.
09/2002 to 03/2011
HR Generalist/Executive Admin Alfa Alliance Insurance Corporation City, STATE,
  • Coordinated implementation of people-related services, policies and programs for Glen Allen, VA location.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Local Alfa advocate, encouraging and supporting management and employees to identify and resolve conflicts.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
  • Implemented process improvements to automate office operations.
  • Managed internal communications and correspondence.
  • Oversaw all HR needs for 75-employee operation including remote Claims and Marketing employees.
  • Facilitated Annual Open Enrollment.
  • Facilitated Annual Reviews.
  • Facilitated company HR related training.
  • Facilitated all new employee orientations.
  • Maintained and updated company employee intranet.
  • Reviewed applications for experience and fit with posted positions.
  • Wrote job postings and scheduled interviews.
Education
Expected in to to
Master of Teaching: Education
Virginia Commonwealth University - Richmond, VA
GPA:
Expected in to to
Bachelor of Arts: Psychology
George Mason University - Fairfax, VA
GPA:
Affiliations

Society for Human Resources Management, SHRM

Certifications

Professional Human Resources, PHR

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Resume Overview

School Attended

  • Virginia Commonwealth University
  • George Mason University

Job Titles Held:

  • Human Resources Manager
  • Human Resources Generalist
  • Human Resources Manager
  • HR Generalist/Executive Admin

Degrees

  • Master of Teaching
  • Bachelor of Arts

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