human resources manager resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
Professional Summary
Seeking position as a Human Resources Manager. Proven track record to effectively work in collaboration with others to achieve training objectives in an adaptive style Demonstrated ability to react under pressure, apply good judgment in ambiguous situations, sound decision-making and problem-solving skills Skilled in utilizing facilitation skills, conflict management skills and group dynamics skills in a diverse setting Staff training and development Effective writing and oral communication skills Ability to maintain sensitive information with high level of confidentiality Organizational Development and Process Improvement Skilled in various Microsoft Office software programs and various database systems Masters Degree in Business Administration
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
08/2010 to 2012
Human Resources Manager Rosewood Hotels & Resorts Santa Fe, NM,
  • Identify and fill vacancies for executive level staff directorates, resulting in a 97 percent fill rate by job classification and 105 percent overall staffing to support organization Defense Support Civil Authority mission Provide guidance, interpretations, training, executive briefs, and presentations to senior executives on HR policies and procedures Program Manager for the Sexual Harassment/Assault Response Prevention (SHARP) Program, stood up the program and implemented training to over 700 military and civilian personnel on new policies, procedures and guidelines, resulting in zero incidents Received the Army Achievement Medal for HR management of organization's Joint Task Force role in support of National Homeland Defense exercise and Hurricane Irene, resulting in 100 percent accountability of over 5,000 military and civilian personnel Reviewing official for defense travel system, ensuring all travel requests and voucher submissions are correct Plan, administer, acquire and control budgets for contracts, equipment and supplies.
  • Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Addressed and resolved general payroll-related inquires.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Coordinated complex travel schedules, accommodations and trip logistics for candidates and executives.
  • Entered personnel and subcontractor data into a central database.
12/2008 to 08/2010
Human Resources Manager San Martin, CA,
  • Selected over other senior peers to serve as the department Human Resources Manager due to initiative, experience in decision making, planning, training, motivational and organizational development skills As Equal Opportunity Leader, conducted training, prepared quarterly equal opportunity reports, statistics, and analysis Prepared and led a HR section through Mission Rehearsal Exercise Unified Endeavor 09-01 in preparation for the deployment to Iraq, resulting in section effectively managing all HR functions to include awards, casualty management, performance appraisals and HR operations Aggressively worked with department directors, supervisors and managers on projected job vacancies ensuring all positions were resourced timely maintaining a 98 percent operational fill Directed preparation and distribution of written and verbal information to inform employees of benefits, compensation, and personnel policies Managed monthly performance award ceremonies and quarterly employee recognition performance boards Overseen the management of organization's executive level leader's calendar and travel schedule.
03/2006 to 12/2008
Human Resources Manager West Hollywood, CA,
  • Prepared four personnel to attend and successfully complete the basic, intermediate and advanced leadership and management development course, with one person placing in the top 5 percent Offered specific training programs to help employees maintain or improve job skills Managed the travel card program, organizations finance and budgetary policies, ensuring all personnel paid their bills in a timely manner, resulting in a 98 percent on time rate.
  • Selected to serve as the Assistant Department Head, responsible for the training, welfare and training development of 75 employees Mentored employees to place top three in various athletic events, leading to qualification to the 2008 US Olympic/Paralympic teams in various sporting events Administered, directed, and reviewed employee benefit programs, including the integration of new benefit programs following organizational changes.
01/2002 to 02/2006
Human Resources Manager Santa Barbara, CA,
  • Received the Army Bronze Star Medal for meritorious service while performing as a HR Manager during deployment in support of Operation Iraqi Freedom Trained, counseled and mentored nine employees in personnel management, operations and planning, safety, equipment accountability and maintenance Advised senior executives on HR policy changes related to personnel pay and benefits, recruiting and retention incentives, promotions and personnel appraisal Counseled, reviewed and updated employee member Life Insurance and Death Gratuity benefits.
  • Initiated and developed job classifications postings for recruitment Conducted staff assistance visits of subordinate organizations HR Departments to review operations and provide recommendations to improve operations efficiency Maintained over five hundred thousand dollars in property and equipment, resulting in zero losses; procured over twenty thousand dollars in office equipment and furniture.
Expected in 1 2014 to to
Masters: Business Administration
University of Phoenix - San Antonio, TX
Business Administration
Expected in 1 2010 to to
Bachelor of Science: Business Administration
Capella University - Minneapolis, MN
Business Administration
Army, basic, benefits, budgets, contracts, decision making, finance, Human Resources, HR, Insurance, leadership, managing, management development, 97, 98, office equipment, organizational development, organizational, performance appraisals, personnel, personnel management, policies, presentations, recruiting, recruitment, safety, staffing, statistics, training development, training programs, written

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Resume Overview

School Attended

  • University of Phoenix
  • Capella University

Job Titles Held:

  • Human Resources Manager
  • Human Resources Manager
  • Human Resources Manager
  • Human Resources Manager


  • Masters
  • Bachelor of Science

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