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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Accomplished Human Resources Manager offering 6 years of comprehensive experience developing HR functions, cultivating positive work environment and collaborating with all levels of management. Expertise in planning and managing employee and labor relations and developing and communicating company-wide policies and procedures. Goal-oriented and personable professional committed to improving talent acquisition and increasing organizational effectiveness.

Skills
  • HRIS (ADP WorkforceNow; Paylocity, Gusto, BambooHR,PaychexFlex,)
  • Payroll (ADP, Sequoia PrismHR, WhenIWork)
  • VMS & Apps ( Confluence; JIRA; Kaiser, Blue Shield, Anthem; Discovery Benefits; VSP; Cigna; Delta Dental;Navia)
  • On-boarding/Offboarding, LOA, Benefits, Pay Scale
  • Training and Development
  • ATS (Jobvite, Lever, Clear,Company,Fountain, Indeed)
  • Performance & LMS (TalentLMS)
  • PEO ( Sequoia One)
  • Labor/Union Grievance Resolution
  • Strong Employee Relation Skills
  • Policy and Process Design/Implementation
  • HR Policy Training
  • General knowledge of federal and state employment laws and practices
  • Microsoft Suite, G-Suite, Zoom, BlueJeans, Focus Groups, Reimbursement, Sourcing, Screening, Scheduling, Event Planning, Background Checks, Classroom & Online Training
  • Dispute Mediation
Work History
10/2021 to Current
Human Resources Manager Shiloh Industries, Inc. Canton, MI,
  • Created and implemented forward-thinking policy and procedures to improve communication company wide.
  • Handled on-boarding process for newly hired employees and distributed all paperwork.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Developed incentive program for hiring of and retaining of employees.
  • Conducted company-wide town hall meetings to convey updates.
  • Answered employee inquiries regarding health benefits and 401k options.
  • Conducted exit interviews to better understand reasons why employees were separating from company.
  • Maintained an open-door policy to encourage employee communication and conflict resolution.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
07/2020 to 10/2021
Human Resources Manager B Hotels & Resorts Orlando, FL,
  • Start-Up Cannabis company responsible created policies, procedures, forms, templates.
  • Oversee and manage all HR responsibilities for the California region.
  • Streamlined HR efficiencies, coordinated new hire orientations, and provided onboarding functions.
  • HR support for 18 retail stores. (800+ employees)
  • Maintained partnerships with Union Representatives (UFCW 5, UFCW 8, UFCW 1156, UFCW 770)
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions, and reach a resolution of grievances.
  • Facilitate Employee and Manager discussions/mediations/investigations/issues to drive to a quick resolution
  • Implement, develop and maintain all HR records, policies procedures in compliance with Federal, State, local and international laws by constantly monitoring and implementing applicable HR and employment updates.
  • Manage recruiting (internal or external) and hiring process; coordinate and conduct applicable interviews; draft and extend offer letters
  • Held exit interviews and documented information discussed with employees
  • Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns
09/2019 to 07/2020
Human Resources Coordinator J.B. Hunt Newtown, CT,
  • Wheel’s first full-time HR Coordinator supporting 100+ global employees & 300+ contingent workers across 5 countries and 16 markets
  • Interim Office Manager, Facilities Manager, and IT Coordinator including new office move Designed standardized Onboarding and Offboarding processes within the first 2 weeks; 50+ FTE (200% increase) in a 7-month period
  • Led overhaul for HRIS, ATS, LMS
  • Executed first RIF (20% FTE & 25% contingent workforce)
  • Organized first performance review cycle & annual merit increase
  • Drafted internal policies and partnered w/ PEO on employee handbook
  • Supported human resources staff with new hire orientations and monthly departmental meetings
  • Perform audits to ensure data integrity in HR Systems and information is accurate for processing transactions
  • Process electronic personnel records
12/2018 to 09/2019
Human Resources Recruiting Coordinator B Hotels & Resorts Marathon, FL,
  • Organize, prioritize, and monitor scheduling requests through an internal ticketing system
  • Assist and booked all travel for traveling candidates
  • Greet and monitored onsite interviews
  • Schedule phone, in person and video interviews in various departments, across multiple time zones
  • Greet on-site candidates and manage logistics of interviews scheduled
  • Reschedule interviews, as needed
  • Support and work with Human Resources/Talent Acquisition team
  • Assisted in candidate travel and reimbursement
  • C-Level executive interviews
  • Reference checks
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references
01/2018 to 12/2018
Human Resources Coordinator Company Name City, State,
  • Supported human resources staff with new hire orientations and monthly departmental meetings
  • Reviewed and corrected job offer letters for completeness and accuracy before approving delivery
  • Coordinated employment offers with management and extended offers to selected candidates
  • Coordinated and conducted new hire pre-interviews
  • Captured key feedback from employees during exit interviews
  • Assisted with furlough and reduction in forces over 150+ employees
  • Organize, prioritize, and monitor scheduling requests through an internal ticketing system
  • Scheduled more than 500+ onsite interviews
  • Booked all travel for traveling candidates
  • Greet and monitored onsite interviews
  • Schedule phone, in person and video interviews in various departments, across multiple time zones
  • Greet on-site candidates and manage the logistics of the interviews scheduled
Education
Expected in 04/2017
Bachelor of Science: Department of Family And Consumer Sciences
California State University - Long Beach - Long Beach, CA
GPA:
Expected in 2014
Associates of Science:
Orange Coast College - Costa Mesa,Ca,
GPA:

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Resume Overview

School Attended

  • California State University - Long Beach
  • Orange Coast College

Job Titles Held:

  • Human Resources Manager
  • Human Resources Manager
  • Human Resources Coordinator
  • Human Resources Recruiting Coordinator
  • Human Resources Coordinator

Degrees

  • Bachelor of Science
  • Associates of Science

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