human resources manager resume example with 16+ years of experience
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Dedicated to providing quality care to all residents in a facility setting. I have over 20 years experience in the health care field from CNA, to medication technician, to staffing coordinator. I am a forward thinking professional proficient in hiring, developing and motivating staff. Well versed and a critical thinker. I am able to assist in medical records, clerical filing, recruiting and retaining staff, providing a schedule to meet the facility needs with staffing as well as working the floor. I am dependable, reliable, and willing to be on call for all staffing and facility needs.
- Proficient with Microsoft Office and Excel
- Data Entry
- Windows
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- Monitored and handled all employee claims, including performance-based and harassment incidents.
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new employees.
- Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
- Motivated employees through positive attitude and consistency.
- Directed onboarding and training for all new employees each year, keeping company operations smooth and production efficient with skilled candidates.
- Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Boosted customer satisfaction ratings by resolving issues for speedy resolution.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Worked as effective team member while contributing to local and regional HR projects.
- Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
- Developed and facilitated all new-hire orientations.
- Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for all departments for each shift.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Motivated and supervised staff while assisting DIrector of Nursing and Administrator in delivering quality patient care.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Successfully negotiated client contract renewals to create increased revenue.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
- Evaluated client progress toward established annual and quarterly goals.
- Analyzed overall client performance and recommended adjustments to care plan goals.
- Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Documented vitals, behaviors and medications in client medical records.
- Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Administered medication as directed by physician.
- Worked to improve and enhance patient lives through effective and compassionate care.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Supervised daily activities and provided assistance when needed.
Pennsylvania Department Of Aging - Philadelphia, PA,
John Bartram High School - Philadelphia, PA,
- CNA - Certified Nurse Assistant
- Level 1 Medication Technician
Prior to moving from the East Coast to the Midwest, I was and avid volunteer in my community. I volunteered with the Boys and Girls Club as a youth leader to provide support and guidance to the city's youth, I was a youth program coach for the Philadelphia Youth Basketball program, and I volunteered regularly for the city's Habitat for Humanity.
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Resume Overview
School Attended
- Pennsylvania Department Of Aging
- John Bartram High School
Job Titles Held:
- Human Resources Manager
- Assistant Clinical Director
- Supervisor
Degrees
- Medication Technician
- High School Diploma
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