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Human Resources Manager Resume Example

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HUMAN RESOURCES MANAGER
Professional Summary

Dedicated to providing quality care to all residents in a facility setting. I have over 20 years experience in the health care field from CNA, to medication technician, to staffing coordinator. I am a forward thinking professional proficient in hiring, developing and motivating staff. Well versed and a critical thinker. I am able to assist in medical records, clerical filing, recruiting and retaining staff, providing a schedule to meet the facility needs with staffing as well as working the floor. I am dependable, reliable, and willing to be on call for all staffing and facility needs.

Accomplishments
  • Proficient with Microsoft Office and Excel
  • Data Entry
  • Windows
Skills

  • Equal opportunities facilitation

  • Personnel recruitment

  • Workforce improvements

  • Team Building

  • Multitasking abilities

  • Microsoft Office proficiency

  • Training and mentoring

  • Recruitment

  • Provide Quality Care

  • Proficiently Administer Medications

Work History
Human Resources Manager05/2016 to Current
Company Name – City, State
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for all new employees.
  • Implemented new-hire program by incorporating training initiatives while resolving problems and processing related documents.
  • Motivated employees through positive attitude and consistency.
  • Directed onboarding and training for all new employees each year, keeping company operations smooth and production efficient with skilled candidates.
  • Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Boosted customer satisfaction ratings by resolving issues for speedy resolution.
  • Directed job fairs to bring in local talent for long term and seasonal positions.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
  • Developed and facilitated all new-hire orientations.
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for all departments for each shift.
Assistant Clinical Director02/2010 to 04/2016
Company Name – City, State
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Motivated and supervised staff while assisting DIrector of Nursing and Administrator in delivering quality patient care.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
Supervisor01/2005 to 03/2010
Company Name – City, State
  • Created efficient work schedules for each team member to maintain deadlines and keep shifts properly staffed.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Evaluated client progress toward established annual and quarterly goals.
  • Analyzed overall client performance and recommended adjustments to care plan goals.
  • Increased level of independence by providing daily undertakings that promote self-management by assisting consumers in their daily personal tasks including bathing and dressing.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Documented vitals, behaviors and medications in client medical records.
  • Documented residents' behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Administered medication as directed by physician.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Supervised daily activities and provided assistance when needed.
Education
Medication Technician : Healthcare2005Pennsylvania Department Of Aging- City
High School Diploma1992John Bartram High School- City
Certifications
  • CNA - Certified Nurse Assistant
  • Level 1 Medication Technician
Additional Information

Prior to moving from the East Coast to the Midwest, I was and avid volunteer in my community. I volunteered with the Boys and Girls Club as a youth leader to provide support and guidance to the city's youth, I was a youth program coach for the Philadelphia Youth Basketball program, and I volunteered regularly for the city's Habitat for Humanity.

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Resume Overview

School Attended

  • Pennsylvania Department Of Aging
  • John Bartram High School

Job Titles Held:

  • Human Resources Manager
  • Assistant Clinical Director
  • Supervisor

Degrees

  • Medication Technician : Healthcare 2005
    High School Diploma 1992

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