human resources manager resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Results-oriented Human Resources Manager with broad experience in all areas of HR, including policy development, performance management and benefits administration. Proactive in meeting company issues head-on with a creative and innovative approach. Knowledgeable about changing industry and employment market demands. Highly trained in payroll processing and administration, compensation structuring, record management and retention, and recruitment; with additional background in accounts receivable, accounts payable, bank reconciliations, and other various accounting activities. Strengths include excellent verbal and written communication, strong analytical and problem- solving skills and working as part of a team or independently. Expert attention to detail and dedication to providing excellent service.

  • Employee relations
  • Recruitment, Pre-employment screenings, Interviewing, Hiring
  • Onboarding/Offboarding
  • Performance management systems
  • Training and development
  • Trained in FMLA/ADA/EEO/WC
  • Compensation structuring, Benefit administration
  • Superior attention to detail and record maintenance
  • Strong communication skills
  • Advanced bookkeeping skills, including Payroll, Taxes, AP, AR, invoicing
  • Strong in MS Access and Excel, Report Development
Work History
04/2017 to Current
Human Resources Manager Carlisle Interconnect Technologies Sylmar, CA,
  • Develop and enforce company policy and procedures relating to all phases of human resources activity.
  • Structured fair and equitable compensation and benefit packages according to market conditions and budget demands.
  • Administer and analyze compensation, benefits and performance management systems and policies on an annual basis
  • Research and select employee benefits plans. Present plans to department managers and board members for approval.
  • Act as liaison between employees and insurance carriers to resolve problems and clarify benefits. Educate and advise employees on group health plans, voluntary benefits and retirement plans.
  • Manage all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
  • Collaborate with department and location managers to assess long-term and seasonal needs.
  • Develop and modify strategies for recruitment and hiring.
  • Handle employee disputes, terminating employees and administering disciplinary procedures.
  • Work with the safety manager to develop innovative training programs for new and existing employees, including safety training.
  • Conduct employment verifications and investigations.
  • Process unemployment claims and act as the company representative at unemployment hearings.
  • Audit workplace, employee and management policies and procedures.
  • Develop company personnel policies, standard operating procedures and maintain employee handbooks.
  • Documented and updated job descriptions.
  • Developed a traffic light filing system for employee records and maintained employee records according to company policy and legal requirements.
04/2015 to 01/2021
Payroll and Benefits Administrator Springboard Collaborative Philadelphia, PA,
  • Managed payroll for an organization of approximately 200 personnel.
  • Led payroll production for multi-location organization.
  • Oversaw day-to-day processing of payroll for approximately 200 employees, including review of timesheets and computing pay in accordance with FLSA.
  • Developed and maintained internal control and processes for payroll and benefit reconciliation.
  • Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes.
  • Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries.
  • Administered company's retirement plan.
  • Pulled internal reports as requested (salaries, bonuses, hours worked).
  • Determined payroll liabilities by comparing employee federal and state income and social security taxes to employer's social security, unemployment and workers' compensation payments.
  • Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees.
  • Researched proper tax accounting treatment of various transactions.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Addressed and resolved general payroll-related inquires.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
  • Reviewed and confirmed that all final paid hours corresponded with timesheets and state laws.
  • Gathered personnel records from all employees from each department.
  • Collaborated with Human Resource Manager on annual updates of the staff handbook.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Researched all payroll, COBRA, disability and FMLA issues.
  • Generated financial statements and facilitated account closing procedures each month.
03/2013 to 04/2015
Office Assistant Virginia Community College System Albemarle, VA,
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
  • Posted receipts to appropriate general ledger accounts.
  • Researched and resolved accounts payable discrepancies.
  • Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
  • Composed effective accounting reports summarizing accounts payable data.
  • Balanced monthly general ledger accounts to accurately record cost and month end accruals.
  • Processed accounts receivable and accounts payable.
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Contacted customers regarding unpaid and underpaid accounts to resolve any issues.
  • Assisted with auditing and responding to company accountants.
  • Maintained efficient internal accounting controls, adherence to accounting policies and other company policies and procedures.
  • Checked figures and postings and accounting documents for correct entry, mathematical accuracy and proper coding.
  • Compiled and analyzed financial information to prepare entries to accounts such as general ledger accounts documenting business transactions.
  • Maintained integrity of general ledger, including the chart of accounts.
  • Generated financial statements and facilitated account closing procedures each month.
  • Maintained customer contracts including proposals, bookings, and prepays.
11/2008 to 03/2013
Certified Nursing Assistant Camp Recovery Moss Point, MS,

  • Maintained accurate records of patient care, condition, progress and concerns.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Maintained a clean, healthy and safe environment.
  • Assisted with patient transfer and ambulation.
Expected in 2017 to to
MBA: Business Administration with HR Emphasis
Upper Iowa University - Waterloo, IA
Expected in 2013 to to
Bachelor of Science: Accounting/Financial Management
Upper Iowa University - Waterloo, IA
Accounting/Financial Management
Expected in 2008 to to
Associate of Arts: Business Administration
Hawkeye Community College - Waterloo, IA
Business Administration
Expected in 2006 to to
Certified Nursing Assistant Certificate:
North Iowa Area Community College - Mason City, Iowa

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Resume Overview

School Attended

  • Upper Iowa University
  • Upper Iowa University
  • Hawkeye Community College
  • North Iowa Area Community College

Job Titles Held:

  • Human Resources Manager
  • Payroll and Benefits Administrator
  • Office Assistant
  • Certified Nursing Assistant


  • MBA
  • Bachelor of Science
  • Associate of Arts
  • Certified Nursing Assistant Certificate

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