My name is Jessica Claire. I am currently a single mother to my 3 year old son, and my 6 month old daughter. I have always learned to be extremely independent, and hard- working from a very early age. I lost my mother when I was 11 due to cancer, and my father when I was 16 in a terrible accident. From there I learned the true meaning of love, and family. My goal in life is to always provide for my children so they do not grow up the same way I did. I work extremely hard to make sure my children are cared for. I take pride in my work, and love what I do! Throughout my career, I have contributed to impacting business outcomes through effective organization, prioritization, and execution of key projects. My skills and qualifications are an ideal match to the requirements and will bring immediate value to your companies goal. Previously, in my Human Resources Manager role with Associa Mid- Atlantic, I exercised a calculated and methodical approach to problem solving. I am independently motivated, yet I appreciate team efforts and collaborate productively within groups. Additionally, I am knowledgeable in ADP, and Microsoft applications, with a proficiency in time management. Because my professional goals align with your mission and values, this opportunity is especially exciting. I am skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills. I believe my communication, collaboration and leadership abilities will support and drive your continued organizational success. To demonstrate the scope of my career history and professional competencies, please take a moment to review my attached resume. I appreciate your evaluation of my credentials and subsequent response.
Skills
Project Management
ADP Workforce Now
Time Management
Payroll Coordination
Organizational Policies
Human Resources Operations
Active Listening
Performance Review Management
Recruitment and Hiring
Complex Problem-Solving
Financial Management
Microsoft Services
Work History
02/2022 to Current
Human Resources ManagerDen Hartog Industries, Inc. – , , Mount Laurel, NJ
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Coordinated technical training and personal development classes for staff members.
Organized and led staff orientation programs and training to promote collaboration.
Created and implemented forward-thinking initiatives to improve employee engagement.
Recruited top talent to maximize profitability.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Processed employee claims involving performance issues and harassment.
Coordinated resolution of payroll discrepancies.
Maintained employee confidence and protected payroll operations by keeping information confidential.
Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Maintained payroll information by calculating, collecting, and entering data.
Updated employee files with new details such as changes in address or salary levels.
I worked in the recruiting business making 200-400 outbound calls a day, scheduling, and completing interviews, on-boarding new hires and completed their training
I learned how to be organized, and enhanced my time management skills.
Conducted telephone and in-person interviews to assess candidate experience and qualifications.
Completed human resource operational requirements by scheduling and assigning employees.
Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
Collaborated with managers to identify and address employee relations issues.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Implemented innovative recruitment strategies to increase number of high-quality job applicants.
01/2017 to 01/2020
Bartender/ServerSmith Senior Living – , , Mount Laurel, NJ
I worked in the hospitality industry with many job titles ranging from server, to bartender, to team lead, and also new hire trainer
I learned how to work with customers to full fill their needs, and I also learned how to have patience, and understanding.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Cultivated warm relationships with regular customers.
Checked guests' identification before serving alcoholic beverages.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Bussed and reset tables to keep dining room and work areas clean.
02/2016 to 04/2019
Office ManagerJedunn – , , Maple Shade Township, NJ
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed senior-level personnel working in marketing and sales capacities.
Coordinated special projects and managed schedules.
Managed office operations while scheduling appointments for department managers.
Handled Payroll utilizing QuickBooks.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Identified and communicated customer needs to supply chain capacity and quality teams.
Maintained computer and physical filing systems.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
11/2016 to 06/2018
ServerBluegreen Resorts – , , Marlton, NJ
Checked guests' identification before serving alcoholic beverages.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Expected in 06/2020 to to
BBA: Childhood Education Rowan University - Glassboro, NJ, GPA:
Skills
Project Management
ADP Workforce Now
Time Management
Payroll Coordination
Organizational Policies
Human Resources Operations
Active Listening
Performance Review Management
Recruitment and Hiring
Complex Problem-Solving
Financial Management
Microsoft Services
Work History
02/2022 to Current
Human Resources Manager Associa Mid-Atlantic – ,
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Coordinated technical training and personal development classes for staff members.
Organized and led staff orientation programs and training to promote collaboration.
Created and implemented forward-thinking initiatives to improve employee engagement.
Recruited top talent to maximize profitability.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Processed employee claims involving performance issues and harassment.
Coordinated resolution of payroll discrepancies.
Maintained employee confidence and protected payroll operations by keeping information confidential.
Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Maintained payroll information by calculating, collecting, and entering data.
Updated employee files with new details such as changes in address or salary levels.
01/2020 to 01/2022
Talent Acquisition Specialist Signature. Inc – ,
I worked in the recruiting business making 200-400 outbound calls a day, scheduling, and completing interviews, on-boarding new hires and completed their training
I learned how to be organized, and enhanced my time management skills.
Conducted telephone and in-person interviews to assess candidate experience and qualifications.
Completed human resource operational requirements by scheduling and assigning employees.
Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
Collaborated with managers to identify and address employee relations issues.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Implemented innovative recruitment strategies to increase number of high-quality job applicants.
01/2017 to 01/2020
Bartender/Server TopGolf – ,
I worked in the hospitality industry with many job titles ranging from server, to bartender, to team lead, and also new hire trainer
I learned how to work with customers to full fill their needs, and I also learned how to have patience, and understanding.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Cultivated warm relationships with regular customers.
Checked guests' identification before serving alcoholic beverages.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Bussed and reset tables to keep dining room and work areas clean.
02/2016 to 04/2019
Office Manager Jason's Painting And Home Remodeling – ,
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Managed senior-level personnel working in marketing and sales capacities.
Coordinated special projects and managed schedules.
Managed office operations while scheduling appointments for department managers.
Handled Payroll utilizing QuickBooks.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Identified and communicated customer needs to supply chain capacity and quality teams.
Maintained computer and physical filing systems.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
11/2016 to 06/2018
Server Chickie's And Pete's – ,
Checked guests' identification before serving alcoholic beverages.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
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