Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Detail-oriented HR Manager with excellent analytical skills and experience with benefits and payroll administration and, able to operate consistently in a manner that supports the organizational culture and values.
Skills
Strong communication skills
File and records management
Multitasking abilities
Training and development
Recruitment
Analytical skills
Employee relations
Project Management
Labor Relations
Human Resource Management
Conflict resolution
Equal opportunities facilitation
Payroll coordination
Microsoft Office proficiency
Resource planning
Teamwork / Collaboration
Budgeting
On-boarding
Self-motivated
Work History
09/2016 to CurrentHuman Resources ManagerSpace Exploration Technologies | Brownsville, TX,
Revamped the Internship program by incorporating training initiatives while resolving problems and processing related documents.
Reduced process gaps while supervising employees to ensure optimal productivity.
Served as representative in various community functions to further enhance the company image and develop additional business.
Worked as an effective team member while contributing to local and regional HR projects.
Utilized automated employee performance reminders for all functions.
Utilized ADP system to convert all payroll and benefit programs.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Reduced process lags by accurately managing confidential records for staff members.
Enhanced staff knowledge and awareness on drug abuse and prevention programs.
Collaborated with the global HR function to align on org chart updates and reporting
Implemented training programs for new and existing employees.
Created and implemented initiatives to improve employee engagement.
Strengthened operational efficiencies and trace-ability by developing organizational filing systems for confidential employee records and reports.
Collaborated with cross-functional global departments to create, manage and maintain Success Factors reporting.
Automated office operations while managing client correspondence, record tracking and data communications.
Ensured that all benefit program administration tasks were smooth-running.
Directed job fairs to bring in local talent for long term and seasonal positions.
Created organizational filing systems for records, correspondence and forms.
Provided guidance on policies and procedures to harmonize responses to complainants and ensure appropriate investigation and resolution of grievances.
Accurately prepared payroll to meet deadline and tracking data utilizing the ADP system.
Improved operational efficiencies providing employees secured, consistent access to information.
Improved employees' morale by resolving one-one detailed attention to inquiries on new hire initiatives and employee workforce matters.
Adhered to all federal and state guidelines and managed payroll and benefits for over 160 employees.
Streamlined HR efficiencies and coordinated new hire orientations while providing on-boarding and training for new employees.
Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
Boosted customer satisfaction ratings by resolving issues for a speedy resolution.
Collaborated with cross-functional departments to create, manage and maintain ADP and People@Bunge (Success Factor) reporting.
09/2014 to 09/2016Human Resources Analyst Ardent Health Services | Nashville, TN,
Copied, logged and scanned supporting documentation and placed all information in client files.
Produced ad hoc reports and documents for senior team members on all functions (Finance, Legal, HR, IT) basis.
Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
Analyzed departmental documents for appropriate distribution and filing.
Assisted 15 customers in average daily within 2 business days timeframe by answering questions, responding to inquiries and handling telephone requests.
Entered details such as payments, account information and call logs into CapGemini Accoutns Payable system.
Performed initial client assessment and analysis to begin research process.
Responded to customer requests via telephone and email and effectively answered questions and inquiries.
Verified data integrity and accuracy.
Answered average of 25-40 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
09/2009 to 02/2014Executive Assistant To CHROHudson Group | Naperville, IL,
Coordinated complex annual meeting involving 20 presenters, 150 global attendees, and budget of $1M encompassing livestream production, remote location arrangements,dinners and entertainment, and senior executive accommodations.
Prepared meeting agendas and briefing papers for members of board of directors and executive team members.
Allocated executive tasks and managed complex calendars and administrative functions.
Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for 15 executives.
Reconciled and processed expense reports for 6 internal and field personnel, including executives and consultants.
Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
Processed travel expenses and reimbursements for 6 -member executive team and senior management group.
Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
Used Outlook/ Excel to coordinate meetings, appointments and tasks for 6 senior executives.
Prepared presentations, materials and documentation for use by CHRO in meetings and engagements.
Coordinated and executed special projects including Town halls, Company Summer Picnic and Company Holiday parties for CHRO.
Handled all scheduling and logistics planning for conferences and monthly meetings.
Transcribed minutes of meetings and executed meetings and events for company to support sales, business development and senior management teams.
Organized and coordinated HR conferences and monthly meetings involving up to 20 attendees.
Planned and executed meetings and events and attended meetings to take meeting minutes.
Coordinated dealer visitations, company special events and other employee morale functions.
Screened calls and emails and initiated actions to respond or direct messages for 6 managers.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
Processed invoices for market data subscriptions, continuing education and memberships.
Located and attached appropriate files to incoming correspondence requiring replies.
Managed Chief Human Resources Officer's complex and frequently changing travel arrangements and coordinated pre-planning of trips.
Created expense reports, budgets and filing systems for Human Resources team including CHRO and 4 direct reports.
Accurately and quickly processed subscription and market invoices.
Ordered all office supplies including ink cartridges, toner and paper.
04/2004 to 05/2006Retail ManagerAnn Taylor | City, STATE,
Optimized store displays and appearance via strategic merchandising.
Completed routine store inventories.
Streamlined processing of defective and clearance items to increase productivity by 20%.
Resolved customer service issues promptly.
Prepared materials for following shift.
Analyzed customer levels and planned resources according to business needs.
Maintained work environment in clean and sanitary manner.
Introduced new staff training and engagement programs.
Trained new employees on proper protocols and customer service and operation standards, as well as sales practices.
Coordinated with day management regarding on-going issues.
Walked around facility frequently to check activities.
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