human resources manager resume example with 12+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Resourceful Human Resources Manager offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Skills
Employee Engagement
Staff Compensation
Personnel Information Systems
Accident Investigation
Performance Management Systems
Hiring and Firing
Employee Relations Oversight
Dispute Mediation
Employee Development
Hiring and Onboarding
Employee Handbook Development
Training Development
Benefits Programs
Payroll Administration
Human Resources Operations
Certifications
SHRM Certified Professional (SHRM-CP)
Inclusive and Ethical Leadership Certificate- 2022
SHRM Veterans at Work Certificate- 2022
Certified Human Resources Consultant- 2022
Experience
12/2019 to CurrentHuman Resources ManagerCiner | Green River, WY,
Managed full-cycle human resource operational activities to maximize HR employee performance.
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Held exit interviews and documented information discussed with employees.
Cultivated community relations with referral agencies to maintain strong applicant flow.
Handled sensitive employee and company information with highest level of confidentiality and discretion.
Encouraged open communications, promoting positive and pro-employee work environment.
Diminished workflow downtime, troubleshooting client human resources software systems to optimize production support.
03/2017 to 12/2019Human Resources AssistantIconma, L.L.C. | Denver, CO,
Created, organized and maintained employee personnel files to keep sensitive data secure.
Conducted employment verification and background investigation to facilitate hiring process.
Developed and maintained training materials and benefits packets for new hires.
Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Created and maintained internal job descriptions and postings to accurately reflect roles.
Partnered with HR on creative strategies for talent acquisition processes and procedures while researching market trends.
Processed onboarding paperwork for new hires and rehires.
Processed employee status changes, keeping human resources systems and employee records up to date.
Utilized HRIS to document and organize benefit data for accounts.
07/2011 to 03/2017Front of House ManagerProper Hospitality | Beverly Hills, CA,
Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Assigned work tasks and activities, prepared schedules and managed staffing.
Interviewed, hired and trained new employees.
Coached and developed team members to support employee growth and development.
Developed goals and plans to prioritize, organize and accomplish daily service tasks.
Oversaw employee recruiting, hiring, performance management and discipline.
Mentored and coached service team on effective techniques to enhance customer experiences.
Controlled and maintained labor costs through careful scheduling.
Facilitated daily team meetings to discuss promotions, issues, service standards and team collaboration.
Implemented company training programs to help employees easily follow best practices and company standards.
Developed and implemented corrective action plans based on guest comment cards.
Promoted improvements to customer service by implementing Training initiatives.
Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
Managed payroll for temporary, hourly and salaried employees.
02/2006 to 09/2007Assistant ManagerWarnermedia | VA, State,
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Organized schedules, workflows and shift coverage to meet expected business demands.
Completed inventory audits to identify losses and project demand.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Oversaw daily operations, maintenance and administration of various properties.
Collaborated with fellow employees, vendors and other parties to achieve smooth coordination of activities, risk remediation and follow-up.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Handled responsibilities successfully upon General manager's absence.
Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
Education and Training
Expected in 05/2006 to to High School Diploma | Canton South High School, Canton, OH, GPA:
Expected in to to | PsychologyKent State University, North Canton, OH, GPA:
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