Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dedicated Human Resources professional bringing 10+ years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.

  • Succession planning
  • Labor negotiations
  • Benefits administration
  • Company Organization
  • Training and Development
  • Labor relations
  • Risk management
  • Equal Opportunities Facilitation
  • Compensation and benefits
  • Payroll coordination
  • Compensation Structuring
  • Benefits and Compensation Management
  • Recordkeeping
  • Microsoft Office proficiency
  • Problem resolution
  • Conflict Resolution
  • Personnel Recruitment
  • Recruitment
Work History
Human Resources Manager, 03/2014 to 06/2020
United States Pipe And Foundry Company, Inc.Rogers, MN,
  • Directed and controlled various benefit programs, including 401K, medical, dental and vision packages.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies.
  • Devised hiring and recruitment policies for employee company.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training processes.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
  • Developed succession plans and promotion paths for all staff.
  • Streamlined complaint response management by providing guidance on policies and ensuring appropriate and accurate investigation processes.
  • Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Promoted employee buy-in of organizational objectives by conducting orientations of new team members and regular town hall meetings for established employees.
  • Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
  • Reduced workers' compensation claims by instituting corporate safety training program.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Adhered to all federal and state guidelines and managed payroll and benefits for over 1000+ employees.
Human Resources Assistant, 01/2010 to 03/2014
City Of Kyle TexasKyle, TX,
  • Managed employee exit interviews and paperwork.
  • Recruited and screened qualified potential employees.
  • Verified and investigated employment claims and data.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
  • Converted employee status from temporary to permanent.
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
  • Migrated legacy HRIS system to new technology to minimize business impacts.
  • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.
Payroll and Human Resources Associate, 05/2006 to 03/2010
Love's Travel Stops & Country Stores Inc.City, STATE,
  • Managed payroll data entry and processing for 100+ employees to comply with predetermined company guidelines.
  • Processed payrolls on Weekly basis for 100+ employees.
  • Processed employee W-9 and I-9 forms and managed benefits and leave time.
  • Developed reports by compiling summaries for earnings, taxes, deductions, nontaxable wages, disability and leave.
  • Updated employee files with new details such as changes in address or salary levels.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Responded to employee questions and requests for information in timely and knowledgeable fashion.
  • Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Adjusted employee tax status along with information regarding withholding.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained excellent attendance record, consistently arriving to work on time.
High School Diploma: , Expected in
T. L. Hanna High School - Anderson, SC
Bachelor of Business Administration: , Expected in
Clemson University - Clemson, SC

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School Attended

  • T. L. Hanna High School
  • Clemson University

Job Titles Held:

  • Human Resources Manager
  • Human Resources Assistant
  • Payroll and Human Resources Associate


  • High School Diploma
  • Bachelor of Business Administration

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