human resources generalist manager resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Resourceful Human Resources Generalist/Manager offers over 17 years of experience with employee relations and business management expertise paired with problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.

  • Benefits Administration
  • Data Research and Analysis
  • Employee Relations/ Labor Relations/ EEOC
  • Event Management
  • Human Resources Operations
  • Info Payroll System II
  • JIMS/ SD LAW/ SECURUS Video Visitation
  • Microsoft Office Proficiency
  • ORACLE People Soft/ Smart time/ KABA /Auto time/ ADP
  • Payroll Administration
Education and Training
University of Phoenix Chula Vista, CA, Expected in 2012 BBA : Business Administration - GPA :
The George Washington University Las Vegas, NV Expected in 2007 Internal Investigations Certificate : - GPA :
University of Wisconsin Milwaukee, WI Expected in 2007 Certificate in Labor Relations Management : - GPA :
San Diego State University San Diego, CA Expected in 2006 Certificate in Human Resources Management : - GPA :
State Of Kansas - Human Resources Generalist/ Manager
Lawrence, KS, Chula Vista, CA 04/2022 - Current
  • Handled sensitive employee and company information with highest level of confidentiality and discretion.
  • Maintained records of payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Conducted and maintained all Human Resources functions.
  • Handled bi-weekly payroll for over 200 employees at 4 different locations.
  • Managed employee benefits, workers' compensation, health and pension programs and 401K plans.
  • Recorded cash, credit and account transactions in computer EFT spreadsheets for Billing Department.
  • Handled high-volume invoice processing with minimal supervision in Quickbooks system.
Beaumont Hospitals - Human Services Specialist
Taylor, MI, San Diego, CA 10/2021 - 04/2022
  • Obtained income, asset and financial information to determine program eligibility.
  • Prepared documents necessary to initiate, continue and modify public assistance.
  • Interviewed applicants to verify information eligibility for public assistance.
  • Maintained heavy caseload of approximately 100 cases by utilizing effective time management and organizational skills
Jabil Inc. - Detentions Processing Technician
Fremont, CA, 01/2021 - 10/2021
  • Processed paperwork received from arresting officer, and updated court records.
  • Maintained records of prisoners' identification and charges.
  • Utilized (JIMS) Jail Information Maintenance System and SD Law.
County Of San Diego - Sheriff's Department - Detentions Information Assistant
City, STATE, Santee, CA 11/2018 - 01/2021
  • Provides customer service to inmates, public, employees and other law enforcement agencies, processes bail, schedules and controls inmate visits
  • Performs database inquiries and provides information to professionals' law enforcement representatives, attorneys, probation officers, investigators, and general public
  • Receives and releases cash, and processes cash disbursement for inmates
Apple One Employment Services - Intake Assistant
City, STATE, Disability Rights California 06/2018 - 11/2018
  • Answer and screen, heavy volume number of telephone calls from individuals with disability related legal issues for state of California.
  • Determined eligibility for counseling and referral for over 60 clients daily.
  • Manage multiple database systems simultaneously, including SharePoint, case file databases, Skype, Outlook calendars and appointment scheduling for STAT Advocates.
Apple One Employment Services - Provider Services Specialist/ Receptionist
City, STATE, County of San Diego Public Authority 07/2017 - 05/2018
  • Provides excellent customer service both in person and via telephone with reception desk responsibilities.
  • Placed and received high volume of telephone calls on daily basis answering inquiries regarding Individual Provider Payroll, Provider Enrollment, and general questions from Consumers, Providers, and public.
  • Retrieve, distribute, and log certified mail, subpoenas, stop payment forms, W-2 forms, and other documents.
General Dynamics NASSCO - Human Resources Generalist II
City, STATE, 10/2000 - 05/2016
  • Recruited 726 applicants in six month period.
  • Successfully trained staff in all office systems, databases, policies and procedures while focusing on minimizing errors and generating superior results.
  • Supported over 3,000 employees at various levels.
  • Lead on many projects such as job fairs, massive layoffs, ship launch ceremony reception, and employee service awards banquet dinner.
  • Addressed inquiries from employees and management regarding new-hire activity, Labor/Employee Relations, EEOC and resolved any issues.
  • Interviewed personnel involved in discrimination and equal rights complaints to collect information, outline grievances and mediate conflicts.
  • Investigated, arbitrated and resolved employee complaints and issues.
  • Sustained numerous positions in the Human Resources Department.
Spanish :
Native/ Bilingual
Negotiated :

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Resume Overview

School Attended

  • University of Phoenix
  • The George Washington University
  • University of Wisconsin
  • San Diego State University

Job Titles Held:

  • Human Resources Generalist/ Manager
  • Human Services Specialist
  • Detentions Processing Technician
  • Detentions Information Assistant
  • Intake Assistant
  • Provider Services Specialist/ Receptionist
  • Human Resources Generalist II


  • BBA
  • Internal Investigations Certificate
  • Certificate in Labor Relations Management
  • Certificate in Human Resources Management

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