Quality Control Responsibilities: ♦ Received and researched product complaints from customers; completed the reports with responses to the customer. ♦ Received and maintained all product recall notifications and processes. ♦ Provided Material Safety Data Sheets to customers. ♦ Maintained a current status on Wholesale Drug Distributor License applications for forty-three states. ♦ Trained employees in Good Manufacturing Practices (GMP) program, to ensure compliance with FDA regulations. ♦ Compiled various statistical reports in Excel 5.0 on a weekly, monthly and yearly basis. Human Resources Responsibilities: ♦ Assisted the Human Resources Administrator in maintaining the company 401(k) and Employee Stock Purchase Plan. ♦ Enrolled employees on the company Group Health Insurance and Life Insurance Plan. ♦ Maintained and processed company Payroll Summary Report. ♦ Maintained and processed company Credit Union Report. ♦ Maintained the Louisiana Current Employment Labor Statistics Survey. ♦ Verified monthly health and life insurance billings. ♦ Filed insurance claims for employees. ♦ Issued COBRA letters to terminated employees. ♦ Typed, filed and distributed various documents.Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.Worked with HR advisors and HR representatives on establishing consistent hiring practices.Created and managed more than [Number] confidential personnel records.Guided clients on how to conduct background checks and verify references.Supported [Number] employees at all levels, including executive leadership.Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.Answered employee questions regarding [Topic] and [Topic] and resolved any issues.Conducted new employee orientation to foster positive attitude toward organizational objectives.
Slidell Technical College Completed course(s): Word Processing Operator
SouthEastern Louisiana University August 2005 - 2007
Credit, Human Resources, Payroll, Appraisal, New Hires, Security, Clerk, Annuities, Auto Insurance, Basis, Claims, Cobra, Credit Union, Employee Stock Purchase Plan, Excel, Fda, Gmp, Insurance Claims, Life Insurance, Quality Control, Statistics, Secretary, Accounting, Billing, Contracts, Secretarial, The Accounting, Class, Comprehensive Large Array Data Stewardship System, Sales, Sales Representative, Customer Service, Customer Service Representative, Energetic, Office Experience, Problem Solving, Receptionist, Retail Sales, Self Motivated, Self-directed, Time Management, Filing, Office Clerk, Typing, Word
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