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human resources generalist resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
An experienced Human Resources professional with strong interpersonal and communication skills and the ability to discharge multiple responsibilities efficiently. Able to effectively work and communicate with all levels of management and staff. Main strengths are in Employee Relations, Benefits Administration and Policies and Procedures. Experience working with brokers and benefit vendors.
Skills
  • ADP HRB, Microsoft Word, Excel and Podio
  • ADP
  • Approach
  • Attorney
  • Benefits
  • Benefits administration
  • Cash registers
  • Consultation
  • CPR
  • Credit
  • Customer service
  • Employee Relations
  • First Aid
  • FSA
  • Foreign exchange
  • Government
  • HRIS
  • Human Resources
  • HR
  • Insurance
  • Inventory
  • Letters
  • Director
  • Managing
  • Excel
  • Microsoft Word
  • Organizing
  • Personnel
  • Policies
  • Recruitment
  • Reporting
  • Reporter
  • Retail
  • Safety
  • Sales
  • Strategic thinking
  • Phone
  • Vision
Education and Training
Bernard M. Baruch College, CUNY , Expected in Bachelor of Business Administration : Finance - GPA :
Experience
Elara Caring - Human Resources Generalist
Broken Bow, OK, 08/2019 - Current
  • Steward Management Group is a start-up company providing long-term housing and behavioral services to Veterans and the Homeless population using a holistic approach.
  • Work in conjunction with the Executive Director and HR Manager to create the HR Department, company culture and structure.
  • Manage the day to day execution of HR policies, employee relations, benefits administration and employee activities.
  • Act as advisor to managers and supervisors on best practices in managing performance, implementing policies and being the first point of contact for employees on HR related issues.
  • Lead health, safety and wellness initiatives for employees.
  • Provide consultation for employee conflict and concerns as well as creating a positive morale and culture.
  • Consult with and advise management on all areas requiring human resources expertise.
  • Recruit for new talent in the company, which includes resume sourcing, phone screening and in person interviews.
  • Create job postings and internal job board to promote new employment opportunities.
  • Reduced recruitment expenses by instituting standardized recruitment strategies i.e.
  • External job boards, college placement centers, industry specific sites.
  • Created new job descriptions for all positions in the company.
  • Improved the appearance, uniformity and depth of information available.
  • Implemented and rolled out companywide trainings for all employees: Sexual Harassment, Mandated Reporter, Peer Advocacy, CPR, First Aid, and Fire Safety.
  • Conduct New Hire Orientation and onboarding.
  • Create and maintain HR records and files.
  • Modified offer letters and employment verification letters.
Cumberland Farms - Retail Sales Associate
East Windsor, CT, 10/2014 - 07/2019
  • Provided outstanding customer service while maximizing sales and serving as a positive role model for team members.
  • Perform strategic thinking to achieve optimal customer experience and meet customer needs. •Assisted customers in finding or selecting items, and providing recommendations.
  • Assisted team members when necessary in handling cash registers, organizing inventory room, labeling products, unloading merchandise, and cleaning up.
  • Stocked, replenished, and organized inventory with accuracy and efficiency.
  • Assisted in store opening and close; handling cash deposits, and ensuring sales floor cleanliness.
  • Assisted customers with purchases, returns, bill payments, ordering merchandise and opening store credit cards.
  • Assisted online order fulfillment.
  • Assisted with annual store inventory.
Elara Caring - Human Resources Generalist
Brookfield, WI, 07/2005 - 09/2012
  • Is a global online provider of foreign exchange trading and related services to retail and institutional customers world-wide.
  • Worked closely with Human Resources Director to create HR strategies and manage resources in alignment to business objectives.
  • Provided Human Resources assistance to all business units within the organization.
  • Single point of contact for benefits and leave administration for both the US and international offices.
  • Reduced benefits costs ensuring that the company did not pay benefits for ineligible employees.
  • Administered all benefits programs including medical, vision, dental, life, FSA, 401k, STD, LTD, EAP and COBRA.
  • Assisted employees with all benefits questions enabling them to make informed enrollment decisions.
  • Managed all aspects of employee leave of absences including Workers Compensation and FMLA.
  • Implemented corporate Wellness Program which resulted in lower insurance premiums.
  • Drafted effective communications to keep employees informed of changes impacting plan benefits.
  • Conducted new hire orientation and assured new hires were apprised of and understood company policies.
  • Assisted in development and implementation of personnel policies and procedures.
  • Conducted Employee Relations investigations to ensure company was protected and policies were firmly enforced.
  • Conducted exit interviews to collect data that would help in retaining staff.
  • Managed the implementation of and maintained the ADP HRIS system, which streamlined the employee self service process and enrollment process.
  • Handled all government and insurance reporting.
  • Worked with internal and Immigration attorney to resolve needs of expatriates and to obtain visas for employees traveling abroad.
  • Managed the I-9 process ensuring compliance.
  • Supervised HR interns.
Activities and Honors
Additional Information
  • LICENSES , New York State Real Estate Salesperson Peggy Claire Resume

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Resume Overview

School Attended

  • Bernard M. Baruch College, CUNY

Job Titles Held:

  • Human Resources Generalist
  • Retail Sales Associate
  • Human Resources Generalist

Degrees

  • Bachelor of Business Administration

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