Dedicated and focused Human Resources Generalist who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Resourceful and accomplished with extensive office operations and personnel organization expertise. Focused on driving productivity by leveraging strong front office management skills. Human Resources Generalist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.
Microsoft Office proficiency
Meticulous attention to detail
Professional and mature
Strong problem solver
Dedicated team player
Strong interpersonal skills
Increased office organization by developing more efficient filing system and customer database protocols.
Harlow's Casino Resort and SpaGreenville, MSHuman Resources Generalist
Conducts Background checks and forwards
employment verifications to the corporate office for processing.
Facilitates Drug Screenings for potential
candidates: communicates the results to the hiring manager.
Maintains the Applicant Tracking
Spreadsheet, keeping it updated timely for management review.
Manages Workers' Comp claims for team
members and tracks their status and progress.
Maintains upkeep of all applications in
Assists departments with scheduling
candidates for interviews.
Coordinates job postings with hiring
managers for open positions to be filled.
Posts all job openings and tracks internal
team member transfers.
Works directly with applicants for
Pre-Employment Processing once hired.
Processes Transfers, Promotions and other
Assists HR Manager in administrative
Assists with Investigative Summaries for
suspensions, pending investigations; notifying them of their employment
Processes termed team members from the HRO
System, and retires term file.
Schedules various meetings and events when
given instructions from Manager and/or Director.
Assists with compiling all orientation/new
hire information needed for new applicant(s).
Serves as a backup Trainer for New Hire
Orientation when needed.
Responsible for data entry of all team
member information into the HRO System.
Assists team members with payroll issues.
Assists other team members in their daily
Assists in filing team member's
Manages the Gaming License Process (New Applications/Renewal
Permits/Fee Log/Check Requests/Transfers/Terminations).
Maintains the HR Weekly Recruitment
Creates HR Monthly/Quarterly Audit
Reporting (to include Gaming)/Retention Reports/Special Projects.
Conducts Exit Interviews for resignations
and terminated team members.
Assists with recognition Programs &
Performs other duties as assigned.
Vicksburg Police DepartmentVicksburg, MsAdministrative Assistant (Criminal Investigation Division)Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Wrote reports and correspondence from dictation and handwritten notes. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Created weekly and monthly reports and presentations. Received and distributed faxes and mail in a timely manner. Received and screened a high volume of internal and external communications, including email and mail. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.
United States Postal ServiceLeland, MsCity Carrier Assistant
Sorted and delivered mail
Selected the most efficient routes in compliance with delivery instructions and fuel policy. Operated motor vehicles in a safe and efficient manner. Obtained signatures needed to complete and process all paperwork in a timely manner. Answered customer questions regarding shipments. Handled merchandise in accordance with product handling standards.
At&tGreenville, MsCustomer Service Representative Collected customer feedback and made process changes to exceed customer satisfaction goals. Made reasonable procedure exceptions to accommodate unusual customer requests. Provided accurate and appropriate information in response to customer inquiries. Demonstrated mastery of customer service call script within specified time frames. Addressed customer service inquiries in a timely and accurate fashion. Developed effective relationships with all call center departments through clear communication. Worked with upper management to ensure appropriate changes were made to improve customer satisfaction. Built customer loyalty by placing follow-up calls for customers who reported product issues.
Mississippi Delta Community CollegeMoorhead, Ms, USAAttended 1 year: Business Administration
Leland High SchoolLeland , Ms, USAHigh School Diploma: Required Coursed