Employee-focused Human Resources Generalist with detailed knowledge of organizational human resources policies, services and practices. Essential facilitator of key operational details relevant to company onboarding and exit procedures, assisting employees with smooth transitions on either end. Diplomatic mitigator of conflicts between employees and organizational leadership, utilizing deescalation and drawing on ample resources to achieve solutions. Experienced in promoting employee retention through incentive programs and well-researched compensation packages. Well-versed in employment regulations and records management requirements.
Manage the recruiting function for the company for exempt and non-exempt level roles. Trained and oversee HR Admin's coordination of the scheduling and pre-employment processes. Implemented the company's first hiring metrics dashboard for use by company executive leadership. Partner with functional leads to assess departmental needs and formulate job descriptions. Collaborate with Project Management and Field Operations to assess direct labor labor needs and recommend solutions to fill internally and externally.
Conduct internal equity and external market analysis to make final recommendation of compensation offers for all new hires and promotional decisions. Used market analysis tool to benchmark and price positions and reset internal compensation ranges for the company in order to stay competitive and further company compensation strategy.
Developed, implemented and interpreted human resources policies and procedures, including revising the employee handbook. Researched legal changes, benchmarked policies and made recommendations to senior leadership on policy changes.
Administer all of the company's benefits manage the open enrollment process, and participate in benefits strategy meetings with broker and senior leadership to help determine plan offerings.
Conceptualize, project manage and execute employee engagement projects, overseeing HR Admin to support company strategic goals to boost engagement. Efforts in this area contributed to a 19% increase in eNPS (employee engagement) score from 2020 to 2021.
Primary contact for employee relations issues, plan and conduct investigations, recommend final courses of action. Successfully handled complex ER situations involving substance abuse and harassment allegations by minimizing risk to the company with no legal escalation as a result.
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