Dedicated HR professional with strong understanding of employment laws, compliance issues and recruitment process. Proven success in introducing process improvements and staff-development initiatives to drive corporate goal attainment.
Recruitment/Staffing for Sales, Information Technology, Manufacturing and Banking, etc
HRIS applications proficient (ADP, Kronos, SAP)
Audit preparation and reporting
Develop corrective action plan
Guidance and Coaching Managers and staff
Audit preparation and reporting
Employment law knowledge
Created training programs for the Business Analyst from IT department, to provide more knowledge and technical process and improved the service level.
Lead success recruitment strategy to recruit over 100 Sales Representative during one month.
Created new policies and procedures for the Claim department to establish metrics and improved department goals.
Human Resources Coordinator 04/2014 to CurrentCompany NameCity, State
Conduct all aspects for the Recruitment process including: Post positions through approved recruitment channels, pre-screen all resumes, coordinate and conduct new hire pre-interviews and face to face interviews, hire employees and initiate the new hire paperwork process.
Develop salary proposals for new recruits.
Conduct employment verifications and facilitated the criminal background check process for new hires.
Create and complete personnel action forms for all hires, terminations, title changes and terminations.
Explain employee compensation, benefits, schedules, working conditions and promotion opportunities.
Address and resolve general payroll-related inquires.
Enter personnel and subcontractor data into a central database (SAP and Kronos).
Review Human Resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.
HR Assistant12/2013 to 04/2014Company NameCity, State
Researched all payroll, disability and FMLA issues.
Addressed and resolved general payroll-related inquires.
Entered personnel data into a central database (Kronos).
Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
Coordinated new hire interviews.
Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.
Supported human resources staff with preparing new PowerPoint presentations.
Coordinated trainings by booked conference rooms and coordinated catering and hotels.
Prepared and assured that all 90 days performance review forms are completed and submitted to HR staff for review.
Human Resources Business Partner11/2005 to 06/2013Company NameCity, State
Built a comprehensive employee recruiting strategy.
Developed and facilitated job recruitment fairs.
Led the creation of recruiting plans for all open positions.
Developed salary proposals for new recruits.
Developed and enforced company policy and procedures relating to all phases of human resources
Conducted job analysis and job evaluations, resulting in quality job specifications.
Audited workplace, employee and management policies and procedures.
Updated key human resource metrics, including turnover and terminations, using reporting tools.
Processed unemployment claims and acted as the company representative at unemployment hearings.
Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations.
Addressed all employee harassment allegations, work complaints and other concerns.
Conducted exit interviews and verified that employment termination paperwork was completed.
Supported management in developing and implementing personnel policies and procedures.
Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.
Established and monitored employee pay scales.
Customer Service Representative / HR Assistant02/2003 to 11/2005Company NameCity, State
Customer Services Representative - Assisted clients at the retention division, analyze costumer needs and gave them offers retention.
HR Assistant (temporary position) - Responsible to complete company recruitment processes which includes, pre-screening of resumes, phone screening interviews, credit report analysis, employment references, offers, and hiring process of new employees.
BBA: Business Administration / Human Resources2003University of Puerto RicoCity, State, US
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University of Puerto Rico
Job Titles Held:
Human Resources Coordinator
Human Resources Business Partner
Customer Service Representative / HR Assistant
BBA : Business Administration / Human Resources 2003
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