Human Resources Client Manager resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Oversee well-organized and efficient HR operations by balancing organizational targets with compliance and employee demands. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background in aerospace industry.
Accomplishments
Pratt & Whitney HR Team III graduate - July 13, 2018
Alchemy Leadership Experience - June 2017 to July 2018
Ombudsman Project Manager and Training Facilitator - August 2016 to December 2018
Foundations of Leadership, Thayer Fundamentals - August 2019
Skills
Compensation and benefits
Training and Development
Problem resolution
Succession planning
Team Building
Organizational Development
Work History
01/2014 to CurrentHuman Resources Client ManagerAdvantage Xpo | Boston, MA,
Provide human resources functional leadership and manage all human resources activities for the Springdale business unit consisting of 210+ employees to include the development and oversight of programs and initiatives in the areas of recruiting, compensation, benefits, staffing, leadership & employee development, performance management, and employee relations in the aerospace industry.
Align human resources initiatives with business objectives and promote a high performance environment.
Advise and counsel organizational leaders and managers to optimize employee engagement, team development, and organization effectiveness.
Work in partnership with leadership to communicate and implement HR programs that support business goals and drive results.
Responsible for effective execution of all HR processes, including leadership development, performance management and salary planning.
Ensure proper staffing levels, infuse talent in to the organization and improve bench strength.
Counsel employees on performance, career planning and work/life balance.
Objectively assess and bring to resolution employee relations issues.
Consult with clients to understand training and development needs.
Advise managers on compensation-related decisions to ensure competitiveness and internal equity.
Counsel managers through challenging performance management situations and support managers in developing and communicating plans to address areas of improvement.
Assure compliance with all governmental regulations such as EEOC and Affirmation Action Programs.
12/2007 to 12/2013Human Resources ManagerMountaire Farms, Inc | City, STATE,
Manage recruitment and hiring process for management level positions including screening, interviewing and selecting candidates for a poultry processing facility with approximately 220 salaried employees and 2,300 hourly employees.
Administer hourly & salaried benefits and compensation programs.
Manage and maintain performance evaluation, promotion, demotion and termination processes.
Conduct performance and attendance counseling and coaching and communicate issues of concern.
Ensure compliance with EEO regulations, employment laws and employment authorization (I-9 process) by conducting audits and manage all site litigation including EEOC and DOL concerns.
Implement, administer, interpret and communicate company policy.
Coach front line supervisors, superintendents and managers on proper employee relations and handling of employee concerns.
Respond to employee complaints and conduct investigations.
Conduct new salaried employee orientation and coordinate further training with appropriate personnel, including benefits enrollment.
Provide required discrimination, harassment and complaint procedures training at new hire, annually for all employees and on an as needed basis.
Establish, monitor, review and analyze staffing and departmental budget, departmental objectives, wage proposals and bonus incentive goals in connection with Complex Human Resources Manager.
Directly manage Human Resources Benefits Department to include benefits enrollment, ADA, and FMLA functions.
01/2005 to 11/2007Employment & Training ManagerPilgrim’s Pride Corporation | City, STATE,
Supervised activities of 9 Human Resources employees in a 1,600 employee poultry processing facility.
Maintained I-9 files and managed Basic Pilot/E-Verify employment verification systems.
Managed recruitment and hiring process for all positions within the facility.
Maintained and prepared site Affirmative Action Plan.
Developed and facilitated training at weekly staff meetings and semi-monthly supervisor meetings.
Developed and facilitated training courses for new and current employees and managers.
Managed and facilitated new employee orientation.
Assisted Complex Human Resources Manager in creating, updating, implementing and administering policies and procedures.
Ensured appropriate recruitment, applicant flow logs and hiring records were maintained.
New employee benefits/insurance enrollment.
Education
Expected in MBA | The University of Arkansas, Fayetteville, AR, GPA:
Member of Beta Gamma Sigma
MBA Peer Mentor (2020)
Expected in Bachelor of Arts | Marshall University, Huntington, WV, GPA:
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