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human resources and talent manager resume example with 6 years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Highly organized Human Resource professional with team-oriented mentality. Promoting open-door environment conducive to superior team morale and performance. Expertise in training, orientation and on-boarding. Skilled in benefits administration and committed to promoting diversity and inclusion in employee relations. Employee-focused relevant to company onboarding and exit procedures, assisting employees with smooth transitions on either end. Diplomatic mitigator of conflicts between employees and organizational leadership, utilizing deescalation and drawing on ample resources to achieve solutions. Flexible hard worker ready to learn and contribute to team success.

Skills
  • Compliance
  • Personnel information systems
  • Training development
  • Staffing and recruiting professional
  • Employee handbook development
  • Benefits administration
  • Recruitment and hiring
  • Benefits programs
  • Employee relations
  • Active listening
  • Organizational skills
Education and Training
Hodges University Naples, FL Expected in : Business Administration - GPA :
Franklin Covey Utah, Expected in 01/2019 Certified Trainer : 7 Habits of Highly Effective People - GPA :
Franklin Covey Utah, Expected in 01/2018 Certified Trainer : The 7 Habits of Highly Successful Families - GPA :

CHILD CARE MANAGEMENT DIRECTOR

Florida League of Christian Schools Lakeland, FL, Expected in 2012 Credential : Child Care Management Director - GPA :
Child Development Education Alliance Orange Park, FL, Expected in 2011 : Child Care Professional Credential - GPA :
Julia Richman High School New York, NY, Expected in High School Diploma : - GPA :
Experience
Strava - Human Resources and Talent Manager
Denver, CO, 05/2020 - 09/2021
  • Advised leadership on HR-related issues, including vacation and sick time, benefits, job services and employment discrepancies.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
  • Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
  • Held exit interviews and documented information discussed with employees.
  • Created and implemented exit and interview program process.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Grace Place For Children And Families - Human Resources and Volunteer Experience Manager
City, STATE, 05/2019 - 05/2020
  • Explained human resources policies and procedures to employees.
  • Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections.
  • Answered employee questions during entrance and exit interview processes.
  • Managed communication regarding employee orientation and open enrollment for benefits.
  • Managed employee onboarding, training and development, including enriching internal and external training development of both online and traditional environments.
  • Conducted telephone and onsite exit interviews for all employees.
  • Mentored staff through constructive feedback, performance assessments and professional development opportunities.
  • Assessed and filtered resumes from potential job candidates to identify qualified individuals.
  • Planned recruitment events for interested applicants and organized onboarding activities for newly hired employees.
  • Posted well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants.
  • Organized company-wide events to increase personnel engagement and satisfaction.
  • Implemented centralized database to streamline data sharing, enhance reporting and realign HR information.
  • Maintained records of personnel documents, including payroll forms, leave notifications, employee files, benefits information and workers' compensation files.
  • Conducted background checks, reference checks and employment verification.
  • Completed onboarding and new hire orientation for employees.
  • Planned and conducted new employee onboarding.
  • Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Supported employees with benefits enrollments by guiding process and answering questions.
  • Assisted with outreach and recruitment activities to acquire qualified talent.
  • Scheduled training events and informed participants of details.
  • Created and modified job descriptions within all departments.
  • Designed new employee packages and sent out via mail and e-mail.
  • Prepared data and produced various reports using HRIS system.
  • Led staff meetings to develop strategies that would positively influence workplace relationships.
  • Transmitted enrollment, termination and alteration information to vendors within established timeframes to keep changes up-to-date.
  • Planned, implemented, and conducted training for new hires.
  • Enforced compliance with federal, state and local employment regulations and laws from EEO to ADA.
  • Conducted investigations, drafted summaries and devised recommendations for HR Manager.
  • Developed more than [Number] employee handbooks, including design and layout.
  • Followed up with staff and managers to assess volunteer needs and opportunities.
  • Helped define mission and standards for volunteer staff by collaborating with special committees and organization leadership.
  • Matched volunteers with open positions based on individual strengths and knowledge.
  • Solicited feedback from staff and volunteers to improve existing programs.
  • Managed volunteer files to enable participation in [Company]'s volunteer programs.
  • Hired and on-boarded [Area], [Area] and [Area] volunteers.
  • Maintained positive working relationship with fellow staff and management.
Grace Place For Children And Families - Office Manager
City, STATE, 08/2015 - 04/2019
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Planned for major business changes, including system conversions and office moves.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Conferred with business leaders to evaluate needs and strategize operational improvements.
  • Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
  • Cultivated community relations and worked with teams to optimize programs.
  • Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
  • Managed master [Type] calendar for [Number] personnel.
  • Oversaw special event calendars for [Type] group, factoring in availability and expected operational demands to keep workloads in balance.
  • Detailed and arranged travel arrangements and venue reservations for conferences and seminars.
  • Handled incoming and outgoing mail, email and faxes.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Executed special objectives and projects in response to executive team and board member requests.
Additional Information
  • Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the Organization
Languages
Spanish :
Native/ Bilingual
Negotiated :

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Resume Overview

School Attended

  • Hodges University
  • Franklin Covey
  • Franklin Covey
  • Florida League of Christian Schools
  • Child Development Education Alliance
  • Julia Richman High School

Job Titles Held:

  • Human Resources and Talent Manager
  • Human Resources and Volunteer Experience Manager
  • Office Manager

Degrees

  • Some College (No Degree)
  • Certified Trainer
  • Certified Trainer
  • Credential
  • High School Diploma

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