human resources and payroll manager resume example with 14+ years of experience

(555) 432-1000,
, San Francisco, CA
  • HR Professional – Business Operations & Accounting
  • Business Development
  • Project Mgmt & Implementation
  • Organizational Development
  • Strategic Development
  • Talent Management
  • Accounting and Bookkeeping
  • Payroll Processing & Coordination
  • Problem-Solving
  • Multi-Tasking Skill
  • Human Resource Management
  • Employee Relations
  • Regulatory compliance
  • Labor Relations
  • Change Management
Western Governors University Salt Lake City, UT Expected in Master of Business Administration : Healthcare Management - GPA :
, Expected in Managing Organization & People, Ethical Leadership, Accounting Decision Making, Financial Management : - GPA :
The University of California Irvine Irvine, CA Expected in Bachelor of Arts : Cultural Anthropology, Spanish - GPA :
  • Microsoft Office Word, Excel, PowerPoint, Outlook, MS Project, Publisher, QuickBooks, Accela, Acrobat/Adobe, GIS, SAP, ESUB, Third Party HRIS(ThinkHR, ShiftableHR), Workday Courses
  • Account reconciliation, GIS, Strategic
  • Accounting, HRIS, Strategic plans
  • Accounts payable, HR, Taxes
  • Accounts receivable, Insurance, Technician
  • Administrative, Invoicing, Workflow
  • Adobe, Leadership
  • Acrobat, Legal
  • Streamline, Management skills
  • Agency, Managing
  • Balance sheets, Marketing
  • Bank reconciliations, Excel
  • Basic, Microsoft Office
  • Benefits, Office
  • Billing, Outlook
  • Bonds, PowerPoint
  • Bookkeeping, MS Project
  • Budget, Publisher
  • Business development, Word
  • Bi, Works
  • Canvas, Negotiations
  • Clerical, Networking
  • Coaching, Network
  • Consulting, Office management
  • Consultation, Organizational
  • Contracts, Payroll
  • Counseling, Payroll processing
  • Clients, Personnel
  • Excellent customer service, Policies
  • Decision Making, Processes
  • Direction, Profit
  • Driving, Profit and loss
  • Employee relations, Progress
  • Executive management, Quality
  • Fast, QuickBooks
  • Financial, Reconciling
  • Financial Management, Recruitment
  • Financial reporting, Sales support
  • Focus, SAP
  • Functional, Staffing
Planet Fitness - Human Resources and Payroll Manager
Boise, ID, 03/2018 - Current
  • Develop and implement HR policies to streamline company operations
  • Formulate and integrate payroll operations policies while ensuring full compliance with all state and federal regulations
  • Deliver HR support and oversee weekly payroll for 150+ employees
  • Proven flexibility and adaptability in a fast-paced, consumer facing environment
  • Demonstrated ability to drive HR processes and to deliver high quality HR Services
  • Organize and manage HR Department’s Day to Day operations, including full-cycle recruitment and talent acquisition experienced in developing and executing fully comprehensive sourcing and recruitment plan & new-employee orientation
  • Establish HR policies and procedures to help bring the company incompliance
  • Also, driving core HR processes and initiatives, with the ability to start with a blank canvas, design a program or develop a plan
  • Implemented Drive time policy that saved the company an average of $8,000 a week in payroll
  • Created an environment of productivity and personal accountability that was instrumental in reducing payroll by 10%
  • Responsible for onboarding new employees into the system, as well as system maintenance throughout the employee’s tenure with the organization
  • Develop and oversee all employee recruitment, selection & retention, benefit dissemination as well as ensure legal compliance with federal, state, and local labor laws, and most importantly employee relations
  • Administer workers compensation, Family and Medical Leave (FMLA), and leave of absence information in a timely manner
  • Provide advice and consultation for front-line hourly employees regarding benefits, payroll questions, policy interpretations, and EAP issues
  • Provide advice, solutions to managers and supervisors regarding employee relations and performance issues
  • Reviews and approves employee counseling, performance plans and other disciplinary actions
  • Ensures that corrective employee coaching and counseling are handled in a fair and consistent manner
  • Establish a strong relationship with Leaders and Managers by collaborating with them to proactively foresee workforce needs on upcoming projects to help successful completion of projects
  • Also, by changing the mindset that I am an HR Business Partner who cares about equipping them for success
  • Partner with key executives to drive human capital priorities and deliver HR services when SB 1343 became a mandate for the state of California
  • Researched for the best training platform coming in both under budget and to fit the needs of the workforce
  • Proven track record and success of building collaborative partnerships as the basis for being able to influence direction and drive change when seeing the need to implement a drive time policy
  • Proven track record of being able to assess, diagnose and design creative and innovate organizational solutions which led to the implementation of a Drive Time policy that not only helped with payroll expenses but also with meeting project deliverables within budget by saving the company an average of $8,000 a week in payroll
  • As Payroll Manager, directly perform weekly payroll preparations including maintaining related records, preparing, and paying weekly payroll taxes, entering deductions such as levies and garnishments
  • Oversee ESUB timekeeping software on payroll problems, resolutions and resolving ESUB and QB issues ensuring accuracy of employee data
  • Established an environment of employee productivity and accountability resulting in a 10% decrease in payroll processing costs
  • Established and managed an efficient workflow process, monitored daily productivity, and implemented modifications to improve the overall effectiveness of personnel and activities
  • Provide HR Support and process weekly payroll for over 150 employees
  • Carried out 10% decrease in payroll processing by establishing an environment of productivity and personal accountability
  • Assisted in Collections of receivables which accounted for 57% of the company’s outstanding revenue.
City Of Lancaster - Administrative Aide (Lead Permit Technician)
City, STATE, 03/2018 - 03/2019
  • Supported the Development Services and Public Works departments by assisting citizens, contractors and developers with city permits process and submission as well as pertinent fees to be paid to the city
  • Coded and submitted invoices for payment while following appropriate collection and processing of such payments from various departments
  • Integrated basic plan check at Capital Engineering counter and applied required changes with applicants
  • As lead Permit Technician, established and managed an efficient workflow process, monitored daily productivity, and implemented modifications to improve the overall effectiveness of personnel and activities
  • Trained all new aides and created an environment of productivity and personal accountability
  • I was notably recognized for my excellent customer service and knowledge to the citizens, agency/utility representatives, contractors, engineers, and consultants regarding code regulations, permit fees, and application procedures and permit issuance
  • Provided basic plan check at Capital Engineering counter and review necessary corrections with the applicant, verifying accuracy and completeness of information relative to compliance with Engineering Guidelines and other City, State, and Federal requirements; verify contractor and subcontractor insurance coverage, construction bonds, and City business license
  • Created the City’s first complete step-by-step training manual for Community Development Technician (Permit technician)
  • Issuing a record number of permits in accordance with standard procedures or the case of complex issues, with approval from appropriate City staff/officials, including building, code enforcement, and engineering to help generate revenue
  • Calculate, collect, and record fees, Submit check requests for refunds
  • Responsible for bringing all backlogged unissued permits up to date and maintaining a current log, which allowed for senior engineers to focus on plan checking larger project brining in greater revenue
  • Performs related duties as required and attended and participated in the city staff meeting
Krazan - Business Development & Project Coordinator
City, STATE, 04/2013 - 03/2018
  • Developed and maintained strategies in conjunction with key decision stakeholders to promote growth and retention of engineering consulting clients
  • Identified and pursued business opportunities by expanding network opportunities with prospects
  • Envisioned strategic plans in capitalizing on key business opportunities to maximize revenue and meet bottom-line gains
  • Grew and established relationships with key decision-makers within the customer's organization to promote growth and retention
  • Developed a strategic plan in identifying and pursuing valuable business opportunities to generate new company revenue and improve bottom-line profit
  • In one-year grew profit by 76% in new contracts through skilled sales support for new and existing customers
  • Broke record for the first satellite office to bring in revenues estimated at 5 years within in the first year of marketing /business development
  • Developed new business by networking with prospects and valuable customers
  • Consistently exceeded quotas through penetration of new accounts
  • Negotiated, prepared, and signed contracts with clients and closed long-term agreements with new clients in assigned territory
  • Tracked project documents during every phase of development and updated senior team members and clients as needed
  • Assisted in cost estimates for bid builds and design-build projects for Geotechnical Services
  • Created a tracking system that ensured projects were set-up completely, by fulfilling the contractual requirements; from Field Folders to setting up Schedule of values to submittal of badge request (with complete confidentiality)
  • Chosen to speak at annual marketing meeting on my styles and technique
Quality Consulting Services, Inc - Office Manager /Bookkeeper
City, STATE, 05/2007 - 04/2013
  • Processed accounting, administrative, technical, and executive support tasks while supporting Consultants and clients
  • Controlled all facets of construction bookkeeping, including invoicing, accounts receivable, accounts payable, and collections
  • Reconciled accounts, conducted audits, and updated financial records with remarkable accuracy
  • Dedicated office management professional with experience handling a wide range of accounting, administrative, technical, and executive support tasks
  • In charge of all aspects of construction bookkeeping, including invoicing, accounts receivable, accounts payable, and Collections
  • Reconciled accounts, managed audits, and updated financial records with remarkable accuracy investigating and resolving discrepancies to keep accounts audit-ready
  • Completed and mailed bills, contracts, policies, invoices, and checks
  • Establish HR policies and procedures to help bring the company in compliance
  • Re-invented and implemented new recruitment, staffing programs to meet advancements in operations, and management
  • Recruited new employees
  • Conducted new hire orientation and training; and exit interviews
  • Oversaw and established efficient workflow processes, monitored daily productivity, and implemented modifications to improve the overall effectiveness of the business
  • Decrease expenditures by 10% by price matching and vendor negotiations
  • Decrease invoicing time by 15% and increased billing accuracy by 30%
  • Kept a detailed and accurate account of bi-weekly payroll for the company employees, including calculating taxes, vacation, and sick time
  • Developed monthly, quarterly, and annual profit and loss statements and balance sheets
  • Maintained accurate financial data and account reconciliation with accuracy by reviewing and reconciling checks monthly
  • Tracked financial progress by creating quarterly and yearly balance sheets
  • Strengthened financial operations by conducting bank reconciliations and financial reporting
  • Streamlined bookkeeping procedures to increase efficiency and productivity
  • Managed and responded to all correspondence and inquiries from customers and vendors
  • Coordinate with the Union, Local 12, Operating Engineers, prepared payment for monthly union dues, and maintaining detailed records for union audits where we had little to no discrepancies in hours reported
  • Reviewed contracts fulfilled the requirements and prepared the for execution, file preliminary notices as needed.
  • Additional Learning & Certifications: “Diversity, Inclusion, and Belonging for HR Professionals and Leaders”, “Become an HR Business Partner”, “Develop Your HR Management and Leadership Skills”, Become a Corporate Recruiter” Workday Courses
  • Dministrative Assistant Certificate
  • Anagement of Sexual Harassment Training, CPR, and Active Shooter

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Resume Overview

School Attended

  • Western Governors University
  • The University of California Irvine

Job Titles Held:

  • Human Resources and Payroll Manager
  • Administrative Aide (Lead Permit Technician)
  • Business Development & Project Coordinator
  • Office Manager /Bookkeeper


  • Master of Business Administration
  • Managing Organization & People, Ethical Leadership, Accounting Decision Making, Financial Management
  • Bachelor of Arts

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