Human Resources Supervisor with an active secret security clearance, offering over eight years of experience derived through service in the United States Army. Experienced leader; promoted to Human Resources Manager after 2 years of employment and managed up to 8 direct report employees. Proven ability to improve processes; initiated program that standardized employee training and led to increase in customer satisfaction by 46%. Successfully trained staff in office systems and databases, policies, and procedures while focusing on minimizing errors and generating superior results. Knowledgeable in regulations, legal policy, benefit programs, retention approaches, and hiring practices. Adept in composing operational reports and conducting briefings and presentations.
Training and Development
Microsoft Office Suite
Policy / Regulations
Successfully decreased staff turnover by 35% in 6 months.
Revamped the orientation process for all new hires, which was implemented company-wide.
Promoted to Human Resources Supervisor after 3 months of employment.
Increased office organization by developing more efficient filing system and customer database protocols.
Successfully planned and executed corporate meetings, lunches and special events for groups of 40 employees.
Concord Supply, Inc.San Antonio, TXHuman Resource Supervisor05/2016 to Current
Saved $134,000 by reorganizing company structure to eliminate unnecessary positions
Created a new compensation structure that improved employee morale and enhanced performance
Designed and implemented a new employee evaluation program to enforce annual appraisals
Handle employee terminations, grievance and other difficult situations in a sensitive, fair and respectful manner, working closely with legal counsel, supervisors and management
Plan and develop on-the-job training programs for line employees and career development programs for managers with a focus on retaining existing talent and reducing employee turnover by 35%
Established the companies 401k plan and negotiated a 5% match
Manage and process bi-weekly payroll for 48 salaried/hourly employees using ADP Run
Maintained employee banking information with accuracy and confidentiality.
Researched employment tax, wage & salary laws to ensure company maintained compliance
Saved the company over $40k in tax credits through the Work Opportunity Tax Credit
Utilized social media to build a presence of the company's brand and strengthen customer relations.
7th Transportation BrigadeFort Eustis, VAHuman Resource Manager02/2012 to 02/2015
Monitored company database of 3,332 employees; trained 4 employees to create and update employee files to include performance appraisals, awards, finance, retention, legal files and administration
Provide direct guidance to 8 employees in the administrative management for a staff of 3,332 employees
Performed interviews of over 600 employees, asking questions relating to career, experience, and education, as well as general questions regarding work ethic and standards; selected the top 10% for employment
Improved office organization by compiling financial spreadsheets, organizational charts, and company data reports using advanced Microsoft Excel functions
Revamped the orientation process for all new hires, which was implemented company-wide
Authorized requests for positions, transfers, terminations, employee identification cards and badges, vacations, sick days, workman's compensation, life insurance, information management and staff processing
Oversaw new employee orientations, introduced employee service center procedures, equal opportunity employment, and information assurance training programs, ensuring all necessary forms and documents are completed
710th Ordnance Company (EOD)Fort Lewis, WAHuman Resource Manager02/2009 to 02/2012
Instituted employee service center procedures to include training applications, employee services, accounting, reassignments, advancement, and initiated passport and visa request.
Spearheaded new employee orientations, equal opportunity employment and information assurance training, ensuring all necessary forms and documents are completed.
Organized employee files to include employee performance appraisals, awards, payroll, legal, training, and business administration for 41 employees.
3rd Ordnance Battalion (EOD)Fort Lewis, WAHuman Resource Specialist02/2007 to 02/2009
Created and maintained employee files including evaluation reports, payroll, training files, and benefit files.
Processed, managed and initiated ID badges for 121 employees.
Bachelor of Business Administration:Human Resource ManagementAugust 2017Strayer University, San Antonio, TXHuman Resource Management
Lean Six Sigma Green Belt Certification2015Villanova University, Villanova, PA
Employee Training, Team Development, Microsoft Office Suite, Process Improvement, Recruitment