Created databases and spreadsheets to improve inventory management and reporting accuracy. Managed incoming and outgoing calls for busy admission counselors. Successfully established effective systems for record retention by creating database for daily correspondence tracking. Communicated with students via phone, email and in person to obtain proper documentation for the purpose of admission.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence.
Met incoming customers and provided immediate assistance. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Organized items in visually appealing manner. Answered incoming telephone calls with professional and knowledgeable responses. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Operated office equipment such as copiers and fax machines. Entered information into computer databases.
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