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human resource manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Exhibits excellent organizational and time management skills. Possess excellent people skills, ability to implement and enforce property rules and regulations effectively.  Versatile Manager who remains accessible to residents and board members, when overseeing staff and maintenance teams while acting as a liaison between residents and board members. Communicate consistently with Executive Level Management over Operational needs through Analysis and Reports. Committed to ensuring a safe and comfortable environment for residents as well as advocating for the needs of the building board.
Skills
  • Exceptional oral and written communication skills
  • Customer service-focused
  • Budgeting
  • Adaptable
  • Ethical approach
  • Team building
  • Project planning
  • Critical thinking
  • Executive presentation development
  • Quality assurance

 

Work History
02/2011 to 08/2014
Human Resource Manager Emcor Group, Inc. Huntington Beach, CA,
  • Performed duties as mediator between organization/landlord  and tenant regarding their issues.
  • Generated professional networks by engaging in 4 professional, 8 industrial and 2 government organizations.
  • Established emergency 24-hour on-call service for any tenant issues.
  • Developed and executed plans to achieve and maintain 90% or better rate.
  • Coordinated with Internal departments and Local Agencies for fundraisers, company raised over $100,000 in a month.
  • Prepared and Briefed 5 critical Casualty Assistant Team (CAT) reports weekly to Executive Managers.
  • Trained and motivated 1,000 staff members during quarterly training meetings.
04/2007 to 02/2011
Operations Manager First Watch Restaurants Frisco, TX,
  • Responsible for coordination between Customers and Executive Level Agencies.
  • Planned and participated on 10 Future project planning. 
  • Managed and coordinated monthly over 200 customers requests. 
  • Planned and managed Quarterly meetings of New Policy and Procedures to the customers, company, and community
  • Ensured that all customer complaints were handled promptly and appropriately.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Developed and managed monthly forecasts distribution of 40M.
08/1988 to 11/1999
Operation/Materiel Management/Human Resouce Manager Various Occupations City, STATE,
  • Communicated effectively between customers and agencies.
  • Cross-trained 3 new personnel on Company's protocol.
  • Reported internal issues to management and provided comprehensive recommendations to mitigate the risks.
  • Worked with managers to develop annual expense plan goals.
  • Coordinated 250 board and committee meetings, including schedules and information preparation and distribution.
  • Established procedures for custody and control of assets, records, loan collateral and securities to ensure safekeeping.
  • Collected and reported monthly expense variances and explanations.
  • Managed and administered $100K inventory of all classes of supplies and equipment to support daily training activities.
11/1999 to 04/2007
Logistics/Human Resource Manager Seaman's Laboratory School City, STATE,
  • Revised standard operating procedures, training manual, resource management, and hazardous material procedures  in the company operation manual.
  • Supervised, motivated, and trained 490 personnel Quarterly at staff meetings.
  • Managed, maintained, and stored 490 personnel records daily
  • Managed office supplies, issue and receipts for 50 different Hazardous Material used daily. 
  • Contributed to improvements in the Safety Risk Management (SRM) process, hazard analysis and assessment.
  • Ensured all customer complaints were handled promptly and appropriately
  • Trained over 490 Staff members on Screening Applicant Process
  •  

Education
Expected in 2003 to to
Bachelor of Science: Criminal Justice
Bluefield College - Richmond, Virginia
GPA:
Criminal Justice
Expected in 2001 to to
Associate of Science: Criminal Justice
Central Texas College - Fort Lee, Virginia
GPA:
Criminal Justice
Expected in 2010 to to
Certificate in Information Technology (IT):
Bellevue College - Bellevue, Virginia
GPA:
Certifications
  • Top Secret w/Sensitive Compartmented Information Security Clearance(SCI) 
  • Battalion Intelligence / Operation Course
  • Equal Opportunity Leader Course
  • DEMOI EO Mediation Course
  • Supervisory Development Course
  • Instructor/Writer Course
  • Small Group Leader Instructor Course
  • FEMA Certification courses IS 1-7
  • Senior Leaders Course
  • Defense Logistics Agency, Customer Assistance Logistics Course
  • Casualty Assistance Course
  • Assist Course
Additional Skills
Customer Assistance, Information Technology, Instructor/writer, Logistics,  Microsoft Office Skills, Quality Assurance, Quick, Strategic Planning, Supervisor, Managerial Skills, Teacher/Coach, Transportation.
Additional Information
  • Possess active Top Secret-Sensitive Compartmented Information security clearance Operations and Management Strengths: Top Secret Clearance

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Resume Overview

School Attended

  • Bluefield College
  • Central Texas College
  • Bellevue College

Job Titles Held:

  • Human Resource Manager
  • Operations Manager
  • Operation/Materiel Management/Human Resouce Manager
  • Logistics/Human Resource Manager

Degrees

  • Bachelor of Science
  • Associate of Science
  • Certificate in Information Technology (IT)

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