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human resource employee specialist resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Dynamic Workday Integration Consultant, advising and configuring client's integration break-fixes and modifications on Workday’s cloud-based application.

Licenses & Certifications
  • Workday HCM Core
  • Workday Essential Core Consulting Integrations
Education
Bachelor of Arts: Business Administration, Expected in 05/2019
-
Coker Universtiy - Hartsville, SC
GPA:
Status -
  • Minored in English
  • Concentration in Computer Science
Skills
  • Advanced in Workday
  • XML, XSLT, Webservices, RaaS
  • Proficient in Service Now
  • Adept in Optivision
  • Adept in Kronos
  • Proficient MS Office
  • Strong Communication Skills
  • Project Management
  • Process improvement
  • Report/ Case creation
  • Benefits and Compensation
  • Training and Development
Work History
Workday Integration Consultant - Human Capital, 03/2022 - Current
Warner Pacific University Portland, OR,
AMS Workday Integration Associate Consultant, 10/2021 - 03/2022
Sonoco Products Co City, ,
  • Collaborate with clients to resolve integration concerns and desires to provide enhanced use of Workday application.
  • Experience in Workday EIB, Workday studio, Workday CCB, Core Connector
  • Experience in XML, XSLT, Web services, and using Rest APIs.
  • Workday configuration and troubleshooting experience
  • Experience in report creation and troubleshooting
  • Experience building calculated fields and condition rules for utilization in business processes
  • Experience in configuring and testing security


Human Resource Employee Specialist, 09/2020 - 10/2021
Sonoco Products Co City, STATE,
  • Provided front line customer service to employees, assisted with all HR questions via Service now, e-mail, phone and on-site visitations.
  • Averaged 30 cases per and 25 calls per day, while avoiding breached service level agreement timelines.
  • Provided support for HR Shared Services, including taking ownership of project components.
  • Responsible for maintaining employee records and accurate employee data management, via Workday and physical files.
  • Updated, maintained and managed employee data in Workday (HRIS), audits data and ensured accuracy while ensuring 100% data compliance for internal and external audits.
  • Responsible for training and advising new employees in my field as well as HR coordinators on the new processes that are implemented from Corporate headquarters.
Customer Service Representative/Production Planner, 06/2019 - 09/2020
South Carolina Governor's School For Science &Math City, STATE,
  • Enter and manage each order through manufacturing, production, shipment and delivery averaging 20 orders per day and 20 phone calls per day.
  • Plan, sequence and revise the production schedule while adhering to any concerns from management at the paper mill.
  • Report weekly business conditions of the mills I managed to upper management
  • Liaise with customers, mill management, sales team, and logistics to better understand customer needs and ensure on time delivery.
  • Provide primary customer support to internal and external customers in fast-paced environment
  • Maintain customer satisfaction with forward- thinking strategies focused on addressing customer needs and resolving concerns
  • Offer advice and assistance to customers, paying attention to special needs or wants.

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Resume Overview

School Attended

  • Coker Universtiy

Job Titles Held:

  • Workday Integration Consultant - Human Capital
  • AMS Workday Integration Associate Consultant
  • Human Resource Employee Specialist
  • Customer Service Representative/Production Planner

Degrees

  • Bachelor of Arts

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