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human resource business advisor resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Self-motivated, high achieving Human Resource certified professional with 19 years Human Resource experience. Resourceful, organized team player able to provide business partnership and Human Resource guidance to both leadership team and associates. Recognized for being ethical and approachable, as well as confidential, with a focus on the big picture. Effective at building interpersonal relationships at all levels within an organization to support and consult regarding the business strategy, resolve communications issues and coach individuals to optimal performance. Strong hands-on approach, can manage diverse projects simultaneously and with excellent communication skills. Quick learner, with outstanding presentation skills. Strong commitment to customer service as well as loyalty to the organization.

Skills
  • Business strategy
  • Employee Relations
  • Leadership
  • Performance management
  • Policies
  • Staff Development
  • Human resources standards
Experience
Human Resource Business Advisor, 12/2015 to Current
Ford Motor Company UsCleveland, OH,
  • Assigned to strategically partner and manage Human Resource functions with Ascension Medical Group.
  • Partners with business unit leaders in order to align Human Resources practices with business strategy and proactively identify potential barriers to goal attainment.
  • Provides education, counsel and support to leaders and/or associates in the administration of Human Resources policies and procedures.
  • Provides investigation and resolution of employee relations and performance issues.
  • Partners with business unit leaders in the process of performance management, associate engagement, survey interpretation and action planning, patient satisfaction strategies in order to develop a business unit culture that supports achievement of objectives..
  • Uses knowledge of Human Resources, legal, and regulatory requirements in conjunction with market best practice to ensure business unit compliance and competitiveness.
  • Partners with recruitment team to provide compensation recommendations.
  • Collects and analyzes Human Resources data and develops recommendations and action plans to address issues.
  • Supports the implementation of HR programs, communications, and initiatives.
Senior Human Resource Generalist, 12/2001 to 12/2015
Citrix Systems Inc.Columbia, SC,
  • Responsible for managing the overall partnership between Human Resource and an assigned group of customers within the organization.
  • Provide advice, assistance and follow-up on HR policies, procedures, and documentation.
  • Responsible for ensuring consistency and fairness in all employee relations issues.
  • Responsible for development, deployment and follow-up of employee opinion survey and exit surveys for assigned generalist areas.
  • Analyze and implement effective solutions in the following areas: Employee Relations, Employee Retention, Staff Development, and Management Support.
  • Responsible for providing management level training and development.
  • Responsible for supporting approximately 2000 employees.
  • Responsible for advising management on Human Resources policy and procedure.
  • Advise and make recommendations to management regarding employee relations issues.
  • Facilitate resolution of employee issues while balancing employee and management advocacy.
  • Coach and counsel employees and managers on employee-relations matters.
  • Responsible for administration of performance evaluation development, implementation, and training for all employees.
  • Key player in development, rollout, implementation and action plans for employee opinion surveys.
  • Advise managers and supervisors on such employment topics as FMLA, ADA and FLSA.
  • Represent Health System in unemployment claim hearings and first responses addressing formal EEOC complaints.
  • Trainer for employee and management training and development including New Associate Orientation and New Leader Orientation.
  • Coordinate annual associate recognition program.
Human Resource Representative, 12/1998 to 12/2001
Granite Nursing And Rehabilitation Center, LlcGranite City, IL,
  • Responsible for providing all Human Resources generalist needs, including coordinating hourly recruitment effort, coordinate and conduct new employee orientation and on the job training, perform biweekly payroll administration, monitor completion of performance appraisals for all employees, conduct wage surveys, assist in establishing positive employee relations programs, monitor and assist department heads with progressive disciplinary process, conduct exit interviews, responsible for coordination of all Unemployment, Equal Employment Opportunity, and Workers' Compensation matters, coordinate safely and loss prevention programs, including completing and updating OSHA log.
Education and Training
SHRM-CP certified in: , Expected in 2015 to - ,
GPA:
Masters: Science of Management, Expected in 2010 to St. Gregory's University - Tulsa, Oklahoma
GPA:
Professional in Human Resource (PHR) continually certified since: , Expected in 2003 to - ,
GPA:
Bachelor of Arts: Gerontology, Expected in 1998 to Southeastern Oklahoma State University - Durant, Oklahoma
GPA:
Activities and Honors

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Resume Overview

School Attended

  • St. Gregory's University
  • Southeastern Oklahoma State University

Job Titles Held:

  • Human Resource Business Advisor
  • Senior Human Resource Generalist
  • Human Resource Representative

Degrees

  • SHRM-CP certified in
  • Masters
  • Professional in Human Resource (PHR) continually certified since
  • Bachelor of Arts

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