Five years of customer service experience at Schaffner's Drive In Restaurant, and Bed Bath and Beyond. One and a half years nutrition services and hospital experience at Mount Carmel East. Two years of human milk technician experience in the neonatal intensive care unit at Nationwide Children's Hospital. Over the years, I have learned strong time management and organizational skills. Outstanding communication skills, and I enjoy working with a team. I have a strong desire to help others as I transition from student to occupation.
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- Comply with HIPAA Law and regulations
- Use effective communication with RN's, NNP, and Lactation.
- Store, date, and time express breast milk using Woman & Infants MOMS system.
- Prepare feeds using Human Milk Fortifiers, powders (Neosure, Similac, and Enfacare) and, Similac Liquid Protein.
- Use clinical knowledge while reviewing expiration dates and times for preparation in advance.
- Review orders, and continuously check orders in EPIC system.
- Comply with HIPAA Law and regulations Â
- Check and review dietary orders for accuracy.
- Promptly deliver dietary trays in a timely manner and verify patients by using two patient identifiers.
- Stock and refill refrigerators on units.
- Effectively communicate with Registered Nurses and Registered dietitians.
- Use critical thinking skills when patients ordered food to make sure all diet requirements had been met and within standards of the patients diet.
- Communicate with customers in a friendly manner, helping them find products in the store and answer any questions.
- Handled returns and cashed customers out.
- Stocked inventory in a timely manner.
- Prepared food, drink and ice-cream orders in a timely manner.
- Iced and decorated event cakes.
- Maintained a clean environment.
- Communicated with customers effectively and handled customer conflict without difficulties.
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Resume Overview
School Attended
- Central Ohio Technical College
- Liberty Union High School
Job Titles Held:
- Human Milk Technician- C4B NICU
- Nutrition Services
- Customer Service
- Customer service
Degrees
- Associate of Science
- High School Diploma
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